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Manages and implements AI automation solutions within the business to streamline workflows and optimize digital experience operations.
Designs and scales enterprise data and AI solutions, focusing on agentic AI, data quality automation, and data modernization.
Manages CX technology stack and builds AI-powered automations and workflows to improve customer experience team efficiency.
Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!
We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $18 million AUD (roughly $12.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good.
With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.
As our Digital Experience Lead, you’ll own how our Customer Experience team’s technology actually works. You’ll hold the roadmap for a stack of CX tools — think Zendesk, Zapier, Sprout and a handful of others — and make the call on what stays, what goes, and what gets replaced. You’ll lead the build-out of automations and AI-powered workflows that take the busywork off our CX team’s plate, partner closely with IT and Digital Product to land new tools properly, and lead and grow one direct report along the way. We’re moving into a new phase of scaling up our internal processes to match our growth, and this role is central to making that happen — think less “maintain what exists” and more “figure out how we do this better.”
If you worked here this past month here are some things you might have been involved in
You lead without needing to be told how You’ve led a team before and you’re used to making the call yourself, not waiting to be pushed into it. When something needs a recommendation, you bring one — with the reasoning attached.
You speak fluent tech, without needing to write the code You don’t need to be an engineer, but you understand technology well enough to pull apart a tool, weigh it against alternatives, and make a confident call on what we should actually be using. Hands-on time with tools like Zendesk, Sprout, Zapier, Kodif or similar CX platforms will help you hit the ground running.
You use AI as a toolkit, not a talking point You’re comfortable and confident using AI tools day to day, and you can see the practical ways they fit into automations and customer-facing workflows — not just the hype.
You give a crap Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!
First off,as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.
We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world,generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).
Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.
If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.
Design and build end-to-end AI solutions including agents, tools, and workflows to solve business problems for customers.
OUR STORY
TechInsights is the information Platform for the semiconductor industry.
Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets, TechInsights’ content informs decision makers and professionals whose success depends on accurate knowledge of the semiconductor industry—past, present, or future.
Over 650 companies and 150,000 users access the TechInsights Platform, the world’s largest vertically integrated collection of unmatched reverse engineering, teardown, and market analysis in the semiconductor industry. This collection includes detailed circuit analysis, imagery, semiconductor process flows, device teardowns, illustrations, costing and pricing information, forecasts, market analysis, and expert commentary. TechInsights’ customers include the most successful technology companies who rely on TechInsights’ analysis to make informed business, design, and product decisions faster and with greater confidence. For more information, visit www.techinsights.com.
WHY WORK WITH US
THE OPPORTUNITY:
As an Applied AI Solutions Architect, you’ll turn real business problems into working AI solutions that deliver measurable results for TechInsights and our customers. You’ll partner with Product Managers, analysts and customers to uncover pain points, then design and build the solution end to end: AI agents, tools, integrations and workflows.
This is not a traditional development role. It blends business analysis, solution architecture and hands-on delivery, using AI coding tools to move quickly from idea to production.
WHAT YOU’LL DO
WHAT YOU’LL BRING
Bachelor’s degree in computer science, engineering or a related field, or equivalent practical experience.
A track record of taking ambiguous business problems through to production solutions.
Hands-on experience building with large language models (LLMs), including agents, tool use, data retrieval and output-quality evaluation.
Strong experience in solution architecture and/or solutions engineering.
Comfort writing, reviewing and debugging code with AI-based tools.
Excellent written and verbal communication, including explaining technical trade-offs to non-technical stakeholders and executives.
Confidence leading technical project teams: driving decisions and resolving conflicts constructively.
A collaborative style paired with the ability to make decisions and commit to timelines.
A bias for action and iteration, strong organization and attention to detail.
Strong critical thinking and the ability to spot underlying issues and the implications of decisions.
Experience with Claude Code or similar AI coding tools is an asset.
Experience with Amazon Web Services (AWS) and Model Context Protocol (MCP) integrations is an asset.
As part of the recruitment process for this position, you will be required to submit your latest citizenship and/or permanent residency information. This information will be used to comply with U.S. Export Control Laws and Regulations.
WORKING ARRANGEMENT
This is a remote role based in Canada.
Technology knows no bounds, and neither does TechInsights. Bringing together talented humans from different perspectives, backgrounds and abilities is something we take seriously. We’re committed to building an inclusive environment that welcomes you to be your authentic self and allows us to push past the boundaries together.
TechInsights is committed to meeting the needs of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
AI technology may be used to assist in the screening and assessment of applications for this position. Our recruiters are involved at every stage, and all hiring decisions are made by People and hiring teams.
As part of any recruitment process, TechInsights collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. Our Privacy policy can be referenced here: https://www.techinsights.com/privacy-policy
Designs and builds end-to-end AI solutions including agents, tools, and workflows to solve business problems, partnering with product and customers.
OUR STORY
TechInsights is the information Platform for the semiconductor industry.
Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets, TechInsights’ content informs decision makers and professionals whose success depends on accurate knowledge of the semiconductor industry—past, present, or future.
Over 650 companies and 150,000 users access the TechInsights Platform, the world’s largest vertically integrated collection of unmatched reverse engineering, teardown, and market analysis in the semiconductor industry. This collection includes detailed circuit analysis, imagery, semiconductor process flows, device teardowns, illustrations, costing and pricing information, forecasts, market analysis, and expert commentary. TechInsights’ customers include the most successful technology companies who rely on TechInsights’ analysis to make informed business, design, and product decisions faster and with greater confidence. For more information, visit www.techinsights.com.
WHY WORK WITH US
THE OPPORTUNITY:
As an Applied AI Solutions Architect, you’ll turn real business problems into working AI solutions that deliver measurable results for TechInsights and our customers. You’ll partner with Product Managers, analysts and customers to uncover pain points, then design and build the solution end to end: AI agents, tools, integrations and workflows.
This is not a traditional development role. It blends business analysis, solution architecture and hands-on delivery, using AI coding tools to move quickly from idea to production.
WHAT YOU’LL DO
WHAT YOU’LL BRING
Bachelor’s degree in computer science, engineering or a related field, or equivalent practical experience.
A track record of taking ambiguous business problems through to production solutions.
Hands-on experience building with large language models (LLMs), including agents, tool use, data retrieval and output-quality evaluation.
Strong experience in solution architecture and/or solutions engineering.
Comfort writing, reviewing and debugging code with AI-based tools.
Excellent written and verbal communication, including explaining technical trade-offs to non-technical stakeholders and executives.
Confidence leading technical project teams: driving decisions and resolving conflicts constructively.
A collaborative style paired with the ability to make decisions and commit to timelines.
A bias for action and iteration, strong organization and attention to detail.
Strong critical thinking and the ability to spot underlying issues and the implications of decisions.
Experience with Claude Code or similar AI coding tools is an asset.
Experience with Amazon Web Services (AWS) and Model Context Protocol (MCP) integrations is an asset.
As part of the recruitment process for this position, you will be required to submit your latest citizenship and/or permanent residency information. This information will be used to comply with U.S. Export Control Laws and Regulations.
WORKING ARRANGEMENT
This is a remote role based in the United States.
Technology knows no bounds, and neither does TechInsights. Bringing together talented humans from different perspectives, backgrounds and abilities is something we take seriously. We’re committed to building an inclusive environment that welcomes you to be your authentic self and allows us to push past the boundaries together.
TechInsights is committed to meeting the needs of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
AI technology may be used to assist in the screening and assessment of applications for this position. Our recruiters are involved at every stage, and all hiring decisions are made by People and hiring teams.
As part of any recruitment process, TechInsights collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. Our Privacy policy can be referenced here: https://www.techinsights.com/privacy-policy
Design and architect AI agent integrations and bespoke solutions for enterprise clients, translating business requirements into technical implementations.
Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We’re driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.
Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.
Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, IPSY, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.
At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you.
Learn more at www.ada.cx.
The Solutions team designs the integrations and bespoke solutions that extend Ada’s AI Agent to our clients’ business systems. We’re looking for a Senior Solution Architect to be the trusted technical advisor to our clients and deal teams, from pre-sales to long after launch. You’ll take a holistic view of each client’s business and technical landscape and shape the right solution, raising their AI Agent’s automated resolution rate at a company defining how enterprises adopt AI agents for customer service.
As a Senior Solution Architect you will:
#LI-NS1
At Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here’s what we offer:
The above Benefits and Perks only apply to full-time, permanent employees.
As part of our recruitment process, we may use AI enabled tools to support certain aspects of hiring, such as interview note-taking. All hiring decisions are made by our team.
Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us.
Builds and deploys Copilot agents, secures AI implementations, connects systems via APIs, and trains clients on AI governance and best practices.
Duties and Responsibilities:
Must-have Skills/Qualifications:
Advantageous Skills/Experience:
Lead engineer who builds AI applications, agents, and workflow automations to solve business problems across Reddit's functions, mentoring teams and establishing AI engineering practices.
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
Lead Forward Deployed Engineer (AI Enablement)
As a Lead Forward Deployed Engineer, you will own the vision for how applied AI solves business problems at Reddit. You will identify where AI can create the most value, set technical direction, and turn that vision into production capabilities that improve how the company works across its business and technical functions like Sales, Marketing, Business Development, and Finance.
This is an opportunity to shape a growing engineering practice with impact across Reddit. Working with business leaders and the AI Platform team, you will define priorities, challenge assumptions about existing workflows, and guide investments in AI applications, agents, and automations. Your decisions will connect emerging AI capabilities to measurable improvements in quality, speed, capacity, and cost.
This is a senior technical leadership role with room to influence strategy, grow others, and build lasting capabilities across the company. Your impact will come from the business problems you help Reddit solve and the teams you make more effective.
You will also lead through delivery: organizing  the work of engineers, mentoring engineers and technical leads, and establishing the architecture and engineering practices that help teams ship reliable solutions. You will remain hands-on in the most consequential work, using what you build and learn to shape shared capabilities that other teams can adopt.
Responsibilities
Additional Lead Responsibilities
Required Qualifications
P referred Qualifications
Benefits:
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$194,600—$272,400 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Builds and deploys AI applications, agents, and workflow automations to solve business problems across Reddit's internal functions.
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
Senior Forward Deployed Engineer (AI Enablement)
As a Forward Deployed Engineer, you will turn AI capabilities into practical solutions that improve how Reddit works across business and technical functions like Sales, Marketing, Business Development, and Finance. You will identify valuable business problems and own the engineering from discovery through production launch and adoption, with measurable impact on quality, speed, capacity, and cost.
This is an opportunity to build close to the people who use your work. Working with internal business teams and the AI Platform team, you will challenge existing workflows, make product and technical decisions, and ship AI applications, agents, integrations, and automations that employees can rely on.
You will write code, experiment quickly, and take responsibility for production quality. Your judgment will shape where AI adds value, where conventional automation is better, and what should remain a human decision. The components and insights you contribute will help other teams solve similar problems.
You will have room to own meaningful work, deepen your applied AI expertise, and see the results of what you build across Reddit.
Responsibilities
Required Qualifications
Preferred Qualifications
Benefits:
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$180,200—$252,300 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Manages a team of developers building internal tools and automation solutions, with hands-on responsibility for AI-powered workflows, cloud infrastructure, and Zendesk/Salesforce integrations.
Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we’re now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.
Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!
At Wiz, technical support is never an afterthought. It is core to how our platform functions and a key part of how we create magic for our customers every day. To deliver a truly magical support experience at global scale, we put AI at the forefront of how we operate. As a Manager of Applied AI, Solutions Support Engineering, you will be an AI-first technical leader guiding the team of internal tool and automation developers who build the tools and architecture that make this experience possible.
Rather than managing customer-facing support engineers directly, you will lead the builders behind our support platform ecosystem. You will own our primary Zendesk ticketing environment, build integrations with Salesforce and ServiceNow, and lead the development of our intelligent ticket routing, browser and IDE extensions, and automated triage, pre-investigation, and resolution workflows.
You will thrive in this role not only by leading and mentoring your team, but by getting your hands directly into the technology. Leading from the front, you will split your time between writing and reviewing code alongside your team, using AI models and tools like Gemini and Claude Code to build internal tools and run our development pipeline, owning our Zendesk platform, and coaching the developers who power our support organization.
Applicants must have the legal right to work in the country where the position is based, without the need forvisa sponsorship.This role does not offervisasponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy.
Lead a team of forward-deployed engineers building production AI systems with LLMs, agentic workflows, and Claude, while managing client engagements and establishing reusable patterns.
About Nimble Gravity:
We’re a data, AI and digital engineering consultancy. Certified across Microsoft, Anthropic, and Databricks, we turn AI ambition into working systems for leaders who need results, not roadmaps.
We’re looking for a hands-on engineering leader who is as comfortable in a client workshop as in a pull request. You’ll build and coach a team that turns ambiguous business problems into working AI systems in production. You’ll also spot where the next phase of work lives.
Key Responsibilities
Lead the team: Hire, coach, and grow forward deployed engineers. Set a high bar for technical quality, client communication, and ownership.
Own delivery: Be accountable for scope, quality, timelines, and outcomes across multiple concurrent client engagements.
Be the technical voice with clients: Run demos, architecture sessions, and delivery workshops that show clients what Claude Code and Claude Cowork can do in their environment.
Build alongside the team: Stay close to the code. Prototype, review designs, and unblock the team on agentic workflows, tool use, MCP integrations, and evaluation.
Find the next phase: Spot expansion opportunities in the work and partner with account leadership to shape and scope them.
Establish repeatable practices: Build reusable patterns, accelerators, and playbooks so every engagement starts further ahead than the last.
Collaborate across the business: Work with data, cloud, and digital engineering teams to deliver end-to-end outcomes.
What We’re Looking For
Required
15+ years in software engineering, with 5+ years leading engineers or technical teams.
Experience in client-facing delivery: consulting, solutions engineering, or forward deployed work.
Hands-on experience building with LLMs and agentic patterns, including tool use, RAG, workflow orchestration, and evaluation.
Strong Python or TypeScript skills, plus solid API design, CI/CD, and cloud fundamentals (Azure, AWS, or GCP).
Proven ability to explain complex technical ideas clearly to executives and engineers alike.
A track record of taking ambiguous problems to production.
Preferred
Hands-on experience with Claude Code, Claude Cowork, the Anthropic API, or the Model Context Protocol.
Experience with AI governance, security, and responsible-use practices in enterprise settings.
Background in data science or formal engineering training.
Experience in a consulting or professional services environment.
Core Qualities
Ownership: You take responsibility for outcomes, not just tasks.
Curiosity and courage: You ask the real questions and challenge assumptions, politely but firmly.
Coaching mindset: You grow people and share credit.
Adaptability: You’re comfortable when the tools change monthly.
Pragmatism: You ship what works.
Interview process
Interview with Recruiter (30 min)
1st Technical Interview (45 min)
2nd Technical Interview (45 min)
Final Interview with VP, AI Applied Solutions
Case Studies
Nimble Gravity Applied Anthropic Practice
About Nimble Gravity
Nimble Gravity is a team of outdoor enthusiasts, adrenaline seekers, and experienced growth hackers. We love solving hard problems and believe the right data can transform and propel growth for any organization.
Nimble Gravity is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Nimble Gravity considers all qualified applicants.
Builds and deploys AI applications, agents, integrations, and workflow automations that improve internal business operations.
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
Senior Forward Deployed Engineer (AI Enablement)
As a Forward Deployed Engineer, you will turn AI capabilities into practical solutions that improve how Reddit works across business and technical functions like Sales, Marketing, Business Development, and Finance. You will identify valuable business problems and own the engineering from discovery through production launch and adoption, with measurable impact on quality, speed, capacity, and cost.
This is an opportunity to build close to the people who use your work. Working with internal business teams and the AI Platform team, you will challenge existing workflows, make product and technical decisions, and ship AI applications, agents, integrations, and automations that employees can rely on.
You will write code, experiment quickly, and take responsibility for production quality. Your judgment will shape where AI adds value, where conventional automation is better, and what should remain a human decision. The components and insights you contribute will help other teams solve similar problems.
You will have room to own meaningful work, deepen your applied AI expertise, and see the results of what you build across Reddit.
Responsibilities
Required Qualifications
Preferred Qualifications
Benefits:
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$180,200—$252,300 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Builds and leads deployment of AI applications, agents, integrations, and workflow automations that improve Reddit business functions.
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
Lead Forward Deployed Engineer (AI Enablement)
As a Lead Forward Deployed Engineer, you will own the vision for how applied AI solves business problems at Reddit. You will identify where AI can create the most value, set technical direction, and turn that vision into production capabilities that improve how the company works across its business and technical functions like Sales, Marketing, Business Development, and Finance.
This is an opportunity to shape a growing engineering practice with impact across Reddit. Working with business leaders and the AI Platform team, you will define priorities, challenge assumptions about existing workflows, and guide investments in AI applications, agents, and automations. Your decisions will connect emerging AI capabilities to measurable improvements in quality, speed, capacity, and cost.
This is a senior technical leadership role with room to influence strategy, grow others, and build lasting capabilities across the company. Your impact will come from the business problems you help Reddit solve and the teams you make more effective.
You will also lead through delivery: organizing  the work of engineers, mentoring engineers and technical leads, and establishing the architecture and engineering practices that help teams ship reliable solutions. You will remain hands-on in the most consequential work, using what you build and learn to shape shared capabilities that other teams can adopt.
Responsibilities
Additional Lead Responsibilities
Required Qualifications
P referred Qualifications
Benefits:
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$194,600—$272,400 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Builds and deploys AI applications, agents, integrations, and workflow automations that improve internal business operations.
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
Senior Forward Deployed Engineer (AI Enablement)
As a Forward Deployed Engineer, you will turn AI capabilities into practical solutions that improve how Reddit works across business and technical functions like Sales, Marketing, Business Development, and Finance. You will identify valuable business problems and own the engineering from discovery through production launch and adoption, with measurable impact on quality, speed, capacity, and cost.
This is an opportunity to build close to the people who use your work. Working with internal business teams and the AI Platform team, you will challenge existing workflows, make product and technical decisions, and ship AI applications, agents, integrations, and automations that employees can rely on.
You will write code, experiment quickly, and take responsibility for production quality. Your judgment will shape where AI adds value, where conventional automation is better, and what should remain a human decision. The components and insights you contribute will help other teams solve similar problems.
You will have room to own meaningful work, deepen your applied AI expertise, and see the results of what you build across Reddit.
Responsibilities
Required Qualifications
Preferred Qualifications
Benefits:
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$180,200—$252,300 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Leads customer-facing Salesforce Agentforce and AI implementation projects, managing delivery, stakeholders, strategy, and AI tooling.
At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.
We are hiring for a Functional Lead, AI & Agentforce Delivery with a strong understanding of Salesforce & AI solutions who will manage and support customer-facing Agentforce and AI implementation projects, in particular implementation projects leveraging NeuraFlash products and solution accelerators. The ideal candidate has the ability to plan and think strategically, as well as dive into project details to manage the project on the ground. The AI & Agentforce Functional Lead is professional and confident in front of critical customer stakeholders. Ideal candidates will have a strong analytical, consultative mindset and thrive in an agile environment. They will also have AI tooling experience to leverage in project delivery. If you appreciate working with cutting edge technology and delivering exciting new solutions - this role is for you!
Manage overall delivery of Agentforce and AI implementation projects, in particular implementation projects leveraging NeuraFlash products and solution accelerators. You will act as functional lead on the project to oversee and shape the overall solution and manage day to day work and customer relationships. You will:
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Owns and evolves Salesforce, HubSpot, Gong, Clay, and Accord while automating commercial workflows and integrating AI across revenue operations.
WHO WE ARE
EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.
POSITION SUMMARY
The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.
EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
EnableComp recruits, develops and retains the industry’s top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.
Don’t just take our word for it! Hear what our people are saying:
_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist
_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Owns and evolves Salesforce, HubSpot, Gong, Clay, and Accord while automating commercial workflows and integrating AI across revenue operations.
WHO WE ARE
EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.
POSITION SUMMARY
The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.
EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
EnableComp recruits, develops and retains the industry’s top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.
Don’t just take our word for it! Hear what our people are saying:
_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist
_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Owns and evolves Salesforce, HubSpot, Gong, Clay, and Accord while automating commercial workflows and integrating AI across revenue operations.
WHO WE ARE
EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss—turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun—celebrating success, recognizing our people, and maintaining healthy work-life balance.
POSITION SUMMARY
The Senior Manager, Commercial Systems is responsible for owning and evolving the commercial systems that power EnableComp’s go-to-market engine — Salesforce, HubSpot, Gong, Clay, and Accord. This role treats the commercial stack as a product: a connected operating system that should get smarter, faster, and more automated every quarter, not just kept running. The ideal candidate is the owner and steward of how EnableComp’s revenue systems talk to each other, and increasingly, how AI does the connecting — using tools like Claude to redesign workflows and reduce manual work across the commercial organization, not just administer existing configuration.
EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
EnableComp recruits, develops and retains the industry’s top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.
Don’t just take our word for it! Hear what our people are saying:
_“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.”_ – Revenue Specialist
_“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.”_ – Supervisor, Operations
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Builds and deploys AI agents for insurance customers, leading demos, bootcamps, solutions implementation, and expansion through production.
Hi, I’m Richard Gunn, President at hx. Having joined hx as employee number 5 - and grown the Global Revenue team to >100 - I’m now responsible for leading our US expansion. I personally love this stage, as it is a chance to be building again - across all axes: team, capabilities, and product. And it’s moving a lot faster with the advent of agents!
What excites me about this role is that we’ve proven the motion works in the US, but there is a ton of work required to scale it. Agent Builders are the people who do that work: part engineer, part solutions lead, always in front of the customer.
So this isn’t a traditional solutions or engineering role. You’ll sit with insurers from the first custom demo, run the bootcamp on their site, and build all the way through to live premium and expansion. You’ll build agent’s everyday and help define how both you and our customers work.
I’m looking for a builder who is obsessed with two things: turning customer problems into agents they use every day, and putting more premium through our platform than the market thinks is possible. You should be as comfortable in a room with a Chief Underwriter as you are with your own agents!
I hope to chat soon!
Richard
At hyperexponential, we’re building the agentic platform for commercial insurance underwriting.
Underwriters make decisions that shape the real world: which risks to take, how to price them, and where capital gets deployed. Those decisions can determine whether a new technology gets built, a business can grow, or a community can recover after disaster.
Yet much of the industry still makes billion-dollar decisions through fragmented systems, manual workflows and technology that wasn’t built for the complexity of modern risk.
hx is changing that. We bring together data, models, AI and human judgement so insurers can understand risk more deeply, make better decisions faster and ultimately enable the world to take more risk with confidence.
Born in London, hx is now a global team of nearly 300 people across London, New York and Warsaw. Leading global carriers and MGAs use hx to support underwriting across more than $75bn of annual commercial P&C premium. Backed by a16z, Highland Europe and Battery Ventures, we’re scaling rapidly across products, markets and geographies.
AI is changing what great work looks like, and we’re building hx around that reality. People here get real ownership, high expectations and the space to use these tools to increase the quality and ambition of what they can do.
Field Engineering (FENG) is the technical core of our go-to-market organisation. The team sits at the intersection of product, sales, and customer success, owning the “technical win” in each opportunity and making hx platform real for some of the most demanding insurers in the world. We work with underwriters, actuaries, IT, and security leaders to design solutions they can trust with their most critical pricing and underwriting decisions.
This is a team that thrives at the edge of what’s possible for our product and our customers. We specialise in the hardest integration and implementation challenges, where deep technical understanding, domain insight, and creativity are all required. As a Solutions Architect, you’ll be one of the first hx’ers many prospects meet, shaping how they understand our platform and what it can do for their business.
Solutions Architects at hx are the voice of IT, security and infrastructure - both inside hx and in front of customers. We figure out how hx Renew fits into complex, often ancient system landscapes, translating between modern cloud architectures and 1990s reality without losing sight of the bigger transformation.
The culture is high-ownership, collaborative, and very visible: every engagement is high stakes, every interaction leaves a lasting impression, and your work feeds directly into both revenue outcomes and product direction. You’ll partner closely with Sales and Product Engineering, acting as a trusted advisor throughout the sales cycle and beyond, and helping customers realise the full value of hx’s core product suite.
Have a look at our Field Engineering Candidate Hub , for a sneak peak behind the scenes into our culture.
Run hands-on Bootcamps at customer sites, building working AI agents on their real problems in five days.
Take those builds live, so customers use them to write real business.
Agree on clear goals with each customer up front, then show them the results, which is how they decide to expand with us.
Train customers’ own teams to build on their own.
Turn what you build into reusable pieces your teammates can pick up.
Share what you learn in the field with our product team.
Build and run a custom demo for prospective customers, alongside one of our sales leads.
Lead bootcamps and technical conversations with senior underwriters and actuaries.
3+ years writing production code (Python) for large or regulated businesses.
Recent, hands-on experience building with AI agents, and a habit of checking their output is right before anyone relies on it.
Confidence in front of expert, skeptical customers, and examples of their feedback changing what you built.
Experience owning an outcome, not just following a spec.
The drive to push things through without being asked.
Customer-facing engineering experience at an AI company.
Public examples of things you’ve built.
Insurance, actuarial or pricing experience (not required — we’ll teach you).
$6,000 training and conference budget
Full medical, dental, and vision package
Mental health support via Spring Health and Rula
Access to One Medical
Flexible vacation policy
Pet discount plans, retirement plan (401K), and discount programmes
Additional perks
Top-spec equipment
Regular remote and in-person hackathons, lunch and learns, socials, and game nights
Team breakfasts and lunches, snacks, drinks fridge, and WeWork office space
Exceptional opportunities for personal development and growth
Initial call with our Talent team to kick things off
Manager interview g
Skills Assessment Stage
Values Interview + Meet the CEO
We offer!
hxer’s are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive.
Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure.
If you’re energised by complexity and motivated to grow, we encourage you to apply and join our global team.
If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome.
For more information about applying and to view other opportunities, you can visit our careers page.
Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Builds and supports CX and Salesforce workflows, implements AI-assisted automations, manages prompts, and leads cross-functional systems projects.
WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We’re just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love.
Responsibilities In this role, you will be responsible for:
Translating evolving business needs into actionable, prioritized workflows and scalable systems improvements
Identify and prototype AI-assisted workflows, such as call summarization, account health signals, renewal risk flags, and ticket triage, then take the successful ones to production
Evaluate AI features in the GTM stack (Salesforce Agentforce/Einstein, Gong, Intercom) and recommend what to adopt, configure, or skip
Serving as the first line of defense for Salesforce and GTM systems support — independently troubleshooting, diagnosing, and resolving issues
Write and maintain prompts, agent instructions, and templates the team can reuse
Building and maintaining Salesforce flows and automations, while documenting processes and maintaining a single source of truth
Leading cross-functional projects by defining scope, driving stakeholder alignment, and keeping efforts ruthlessly prioritized
Ensuring CX systems and reporting are intuitive and reliable, with a user-first lens and a bias toward clarity and standardization
Experience & Qualifications To be successful in this role, you’ll bring the following experience and qualifications:
2–4 years in a customer experience, revenue operations, or GTM operations role, ideally within SaaS
Proven experience administering and building in Salesforce (flows, automations, reporting)
Strong technical troubleshooting skills and the ability to translate business problems into system solutions
Proficiency in Google Sheets and basic SQL; comfort learning and using additional tools in the GTM stack
Experience managing projects with multiple stakeholders, balancing tradeoffs, and staying focused on impact
Ability to document, standardize, and scale processes with a strong sense of time management and team collaboration
Comfortable pushing back on stakeholders and building consensus to ensure the right problems are solved
Hands-on experience using LLMs (Claude, ChatGPT, etc.) to solve real operational problems, not just casual use
Comfort with prompt design and evaluating output quality
Familiarity with automation and integration tools (N8N, Zapier, MCP connectors)
Judgment about when AI is the right tool and when a deterministic flow is better
Bonus Experience (Nice to Have)
Familiarity with tools like Gong, Chili Piper, Skilljar, Intercom or other CX-enablement platforms
Experience supporting Product-Led Growth (PLG) teams or strategies
Experience in high-growth, startup-like environments where agility and prioritization are critical
Why Join Us?
Work on cutting-edge AI technology that directly impacts educators and students.
Join a mission-driven team passionate about making education more efficient and equitable.
Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live.
For full time employees:
Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need.
Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums.
Every employee is offered generous stock options, vested over 4 years.
401k match & monthly wellness stipend.
Our Values:
Educators are Magic:Â Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.
Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.
Community:Â Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.
Innovation:Â The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.
Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.
Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.
Excellence:Â Educators and students deserve the best - and we strive for the highest quality in everything we do.
