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Position: Video Editor — Healthcare & Social Content Salary: Up to NZD2,500/month (depending on experience) Working Hours & Condition: New Zealand business hours ROLE OVERVIEW:We are looking for an experienced remote Video Editor to transform the company's raw footage into engaging, high-performing digital content.

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country.

WHO IS RATEHUB?

We’re a company on a mission. We are a unique Canadian Fintech that is the one-stop shop for all financial needs of the consumer: Save, Spend, Borrow, Invest, and Protect. Every single team member — from Product & Engineering to Sales & Marketing, Finance, Operations, and everything in between — is obsessed with one thing: helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses: a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace, and a content business across Ratehub and MoneySense. 365 days a year, we deliver our users the best online mortgage experience, personalized credit card and loan options, and cheaper auto and home insurance policies than they typically get from their existing financial adviser.

Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges — challenges that can be complex and often unexpected but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right candidate to join us and help lead us forward to continued growth.

About the role

We’re looking for a Content Strategist to help grow and reach more Canadians through high-quality, data-driven sponsored content.

This is a mid-level individual contributor role reporting to the Senior Organic Growth Manager. You’ll work closely with the Senior Director of Everyday Banking and Partnerships, the Partnerships Team, our partners, the Content Team, and other cross-functional stakeholders. The role sits at the intersection of content strategy, SEO, GEO, analytics, content creation, and distribution. You’ll use performance data, search trends, audience insights, and emerging AI search data to identify opportunities, make recommendations, and execute content initiatives that drive organic growth.

As the Content Strategist dedicated to sponsored content, you’ll work with the Partnerships Team and our partners to come up with content ideas and handle writing, distributing, and optimizing content across personal finance topics, including credit cards, banking, credit monitoring, and investing. You don’t need to be an expert in every product area when you join, but you’ll be expected to develop a strong working knowledge of our partners’ products and the Canadian personal finance space over time, so you can create content that’s accurate, relevant, and useful to consumers while meeting partner goals. You’ll also support firmwide SEO and GEO initiatives.

Your goal is simple: use content, search, data, and distribution to bring more qualified traffic to Ratehub.ca and deliver strong results for our partners. You’ll work across blogs, landing pages, sponsored emails, social content, short-form video, forums, and emerging search channels, with a focus on measurable organic growth.

What you’ll do

Develop a data-driven content and SEO/GEO strategy

• Develop a strong understanding of Search Engine Optimization (SEO) and Generative Engine Optimization (GEO), and use SEO and AI Search Analytics platforms to monitor how Ratehub’s sponsored content is appearing in traditional rankings and AI-generated answers.
• Use analytics, search data, audience insights, and content performance across both traditional and AI-powered search to identify opportunities.
• Analyze organic traffic, rankings, on-page engagement, conversions, and AI-search visibility (mentions and citations across LLMs and generative search platforms) to understand what’s working and where there are opportunities to improve.
• Identify content gaps, high-value topics, and emerging search trends, including which topics, sources, and formats are being surfaced by AI search engines.
• Work with the Senior Organic Growth Manager and other stakeholders to turn analysis and recommendations into actionable content initiatives and help inform the broader SEO and GEO strategy.
• Support firmwide SEO and GEO initiatives alongside the Senior Organic Growth Manager.
• Stay up to date on changes in search, AI discovery, GEO best practices, and emerging search behaviours.

Create and optimize content

• Work with the Partnerships Team and our partners to come up with sponsored content ideas that meet partner goals and are genuinely useful to consumers.
• Develop and maintain a sponsored content calendar
• Write and produce unique, useful, and engaging content across multiple formats, including blog posts, sponsored emails, social content, forum posts, and short-form video scripts.
• Use content analysis, search data, and performance insights to create copy that addresses what consumers are actually searching for and helps them make informed financial decisions.
• Develop an understanding of our partners’ products and the broader Canadian personal finance landscape, and manage partner review and approval rounds to make sure content is accurate and approved before it’s published.
• Translate partner product information, key messaging, and expert input into clear, accessible, consumer-friendly content that’s educational rather than salesy, bringing your own perspective on structure, messaging, search intent, format, and audience engagement.
• Refresh and rewrite existing sponsored content and landing pages to keep them accurate, relevant, competitive, and aligned with SEO and GEO best practices, using performance data to guide improvements.
• Use AI tools to assist with research, ideation, analysis, and content generation, and test and implement emerging AI content practices, while maintaining strong editorial standards, originality, accuracy, and Ratehub’s brand voice.

Manage sponsored content distribution and reporting

• Write and build dedicated sponsored content emails, working with the Partnerships Team and partners to incorporate their messaging and goals.
• Support organic growth for sponsored content across Google Search, AI search, Reddit and other forums, social media, email, and short-form video, and develop recommendations for how content can be distributed to bring more qualified traffic to Ratehub.ca.
• Develop channel-specific distribution recommendations for sponsored content based on audience behaviour, search performance, AI citation patterns, and partner objectives, prioritizing the platforms and formats most likely to improve discoverability, engagement, and qualified traffic.
• Create and support timely social content across platforms, including Meta, TikTok, and LinkedIn, and participate in community engagement where appropriate, to support sponsored campaigns, organic content, and PR initiatives.
• Run paid social campaigns for sponsored content, including Meta ads and boosted Instagram posts for the purpose of driving traffic.
• Track sponsored content performance and prepare performance reports for partners as requested.
• Establish and monitor relevant performance indicators for sponsored content, including AI mentions and citations, share of voice, organic and referral traffic, engagement, and other agreed-upon partner objectives. Prepare performance reports for partners.
• Use performance insights to evaluate results and recommend improvements to future campaigns.

Publish and manage website content

• Edit, format, and publish content using WordPress, ensuring pages are accurate, optimized, and ready for publication.
• Work closely with the Editorial Team to ensure content meets Ratehub’s editorial and brand standards.
• Collaborate with internal stakeholders on the prioritization and implementation of relevant CMS components, website functionality, and content updates.
• Identify opportunities to improve the content experience, and ensure users can easily find and engage with the information they need.

What we’re looking for

• 4–6 years of experience in content strategy, content marketing, SEO, digital publishing, or a related field.
• Strong analytical skills, with the ability to interpret performance data, identify patterns and opportunities, develop hypotheses, and translate findings into practical recommendations.
• Excellent writing and editing skills, with the ability to create content that is original, engaging, informative, and genuinely useful to consumers.
• Strong understanding of SEO, GEO and AI-powered search, with an interest in how LLMs are changing content discovery.
• Experience using analytics and SEO tools to analyze content and channel performance, and turn insights into actionable recommendations.
• Experience with tools such as Google Analytics, Google Search Console, SEO platforms, and/or AI Search Analytics platforms, with the ability to turn findings into actionable content and distribution recommendations.
• A strong understanding of how content, SEO, GEO, email, and distribution work together to drive measurable business results.
• A curious, analytical, and test-and-learn mindset, with a willingness to experiment with new content formats, AI tools, and emerging discovery channels.
• Strong research skills, and the ability to quickly develop expertise in a complex subject area.
• A demonstrated ability to take complex information from subject matter experts and turn it into clear, compelling, consumer-friendly content.
• A strong interest in the Canadian personal finance space, with the curiosity and drive to build expertise across financial products over time.
• Previous experience with WordPress or another CMS.
• Experience building and managing email campaigns or eblasts, including content selection, production, and publishing.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Experience with sponsored or branded content is an asset.

CULTURE FIT:

Members first - we prioritise the interests and needs of our members above all else.We solve member pain points and focus on member satisfaction. We start with members, and end with the P&L.

Growth mindset  - we set ambitious goals and challenge the status quo. We take responsible risks and are accountable for our actions.

Better together - we are One team with One common goal. We make our footprint bigger than our foot, leave our egos at the door, support each other to achieve great results as One company.

Run after problems - we tackle problems head on and focus on finding solutions. Obstacles are seen as opportunities for growth and innovation. We have the hard conversations and choose the harder right over the easier wrong. And we do it with a smile.

Measure Learn Iterate Innovate - we focus on getting things done. We measure what matters, iterate, learn, iterate many times in a data-driven way, which is how we will innovate.

JOB PERKS:

Competitive Compensation: A salary that reflects your experience and the Canadian market.

Remote-First Environment: The flexibility to work from anywhere in Canada, with occasional in-person team gatherings for collaboration.

Flexible Hours: Autonomy to manage your schedule to support work-life balance.

Professional Development: An individual training allowance to help you grow your skills and career.

Team Socials: Regular events, both remote and in-person, to build connections across the organization.

The estimated salary range for this position is $75,000 - $100,000.

This job posting is for a currently open vacancy.

AI technology is used in the screening and assessment process of our recruitment.

Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

Overview

Scout Studios is looking for a versatile Videographer who can move quickly, think visually, and take a story from idea to finish.

You’ll help own the high-volume brand content pipeline that surrounds Scout’s flagship storytelling, adding depth and character to the company’s story by capturing the people, vehicles, events, moments, and stories inside Scout Motors as the company continues to build.

One week you may be shooting a walkthrough at the Scout Motors Production Center in Blythewood, SC, the next, producing an experiential event recap, filming a product walkaround, supporting a CRM story, or off-roading in the desert, producing product development and adventure stories.

This role will be deeply embedded in the ongoing development of the Scout Motors company, brand, and vehicles, and is poised to own the content work that is quick, nimble, culturally aware, and often the most frequent interaction our audience will have with the Scout brand on our content channels.

You’ll collaborate with the broader Scout Studios team while working directly with the Head of Scout Studios to develop a content and storytelling pipeline and creative identity of your own.

Why Scout Studios

Scout Motors and the Scout brand have a rare and special opportunity: we’re building the company, the vehicles, the community, and the stories surrounding them from the ground up, at the same time.

Scout Studios has a front-row, all-access seat.

You’ll help make sure the journey is told, from the large moments to the small stories in-between, that keep the momentum moving.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Be a talented and visionary flex content creator.
• Shoot, edit, and deliver high-quality video content across Scout’s digital ecosystem.
• Own projects from pitch and brief through capture, edit, finishing, and delivery.
• Drive short-form content across Scout’s online channels, with the goal of deepening our storytelling and entertainment content on our YouTube channel and other emerging platforms.
• Support CRM, corporate communications, internal communications, experience, and other cross-functional storytelling, while upholding Scout Studios’ creative and visual standards.
• Work with the Scout Studios team to capture interviews, product demonstrations, events, behind-the-scenes moments, employee stories, community stories, and lifestyle content.
• Lead creative approaches that elevate everyday content requests beyond traditional corporate video.
• Work comfortably as a solo creator when appropriate, operating cameras, lights, audio, directing, and editing.
• Scale up and collaborate with the larger Scout Studios crew for more ambitious productions.
• Work with the Head of Scout Studios to establish templates and repeatable production approaches for recurring content needs.
• Experiment with new formats, tools, technologies, and storytelling techniques.

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events.
• This role will be embedded in the ongoing development of the Scout Motors company, brand, and vehicles. As such, travel will be a meaningful and necessary part of this role, with expected travel ranging from 40-50%.
• Scout vehicles are being developed for rugged adventure, worksite use, daily-living, and everything in-between, and candidates for this role should expect that travel will take them to a variety of climates and environments, including harsher cold-weather, hot-weather, mountainous, and remote locations.
• Candidates should be comfortable operating in remote and harsher conditions when necessary, and physically capable of carrying and operating equipment, from camera systems to lights and audio equipment as needed.
• Candidates for this position should carry an active drivers’ license, and be comfortable driving on urban, highway, and country roads, gravel roads, and some light off-road trails when needed.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

• 5+ years of professional experience creating video and digital content.
• A portfolio demonstrating strong shooting, editing, and storytelling ability.
• A strong understanding of camera fundamentals including composition, exposure, movement, lenses, and lighting, and the ability to distinguish the right camera system for the right job.
• Strong proficiency with Adobe Creative Suite (specifically Premiere Pro) and DaVinci Resolve.
• Understanding of modern social platforms and how storytelling changes between formats.
• Strong editorial instincts, pacing, music selection, and sound-design fundamentals.
• Ability to operate effectively as both a solo creator and part of a larger production crew.
• Strong organizational and file-management habits.
• Ability to work quickly while maintaining visual and brand standards.
• Curiosity and willingness to learn new tools and production techniques, and drive innovation.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Preferred

• Automotive or outdoor/lifestyle production experience.
• Photography experience.
• Drone certification and aerial-production experience.
• Motion graphics or After Effects experience.
• Color-grading experience.
• Experience producing social-first and vertical content.
• Experience with live events and fast-turn editorial.
• Experience working directly with executives, engineers, designers, craftspeople, or other nonprofessional on-camera talent.
• A strong passion for automotive culture, design, adventure, music, travel, or the outdoors.

Who You Are

You’re a maker and a visionary.

When something interesting happens, your instinct is to figure out how to capture it and tell a story around it. You can see the story in a production center worker, an off-road adventure, an engineering prototype, a community gathering, or a thirty-second moment that most people might glance over.

You have a passion for driving the creative process from start to finish, diving deeper into stories, and enjoy operating both as a nimble solo-creator and part of a larger production crew.

You’re curious, self-directed, collaborative, passionate about creating content, and eager to grow. You want ownership rather than simply receiving assignments.

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $85,000.00 - $105,000.00

Internal leveling code: IC9

Notice to applicants:

• To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.

Location: US or Canada (flexible but ideally East Coast)

About the role

We’re looking for an Associate Scientific Director to join our Medical Scientific Services team. In this role, you’ll provide advanced scientific leadership across a range of med affairs focused projects, taking responsibility for scientific accuracy, strategic oversight, and client relationship management within large workstreams or accounts.

You’ll combine content development with high-level reviewing, while line managing, mentoring and onboarding junior writers to deepen their scientific expertise. As a key leader, you’ll play an active role in team development and resourcing, contribute to business growth and strategic initiatives, and line manage junior writers.

This is an ideal next step for an Associate Principal Medical Writer, Principal Medical Writer, or equivalent looking to progress towards a Scientific Director role and broaden their impact across medical affairs deliverables.

What you’ll do

• Drive scientific leadership across a range of medical affairs deliverables, including advisory boards, congress materials and slide decks.
• Provide advanced scientific review and strategic input to align content with client objectives.
• Lead client relationships within assigned accounts, ensuring clear communication and trusted delivery.
• Lead, mentor and empower junior writers, fostering professional growth and scientific expertise.
• Contribute to business development, pitching and organic growth through scientific insights.

About you

• Degree in a scientific or related field (advanced degree preferred).
• Minimum 6 years’ experience in medical or scientific writing.
• Proven ability to manage diverse scientific content and ensure strategic alignment.
• Skilled in client relationship management and account oversight.
• Collaborative leader with a passion for line management, mentoring and team development.
• Experience supporting business development initiatives and supporting pitches.
• Excellent communication skills and a proactive, solutions-focused mindset.
• Oncology or Immunology TA experience is highly advantageous.

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy noticebefore applying to Avalere Health.

We may use AI tools to support elements of the hiring process, such as reviewing applications, analyzing CV/resumes, assessing responses, or transcribing interviews. These tools assist our Talent team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please review our candidate privacy policy.

WHO IS RATEHUB?

We’re a company on a mission. We are a unique Canadian Fintech that is the one-stop shop for all financial needs of the consumer: Save, Spend, Borrow, Invest, and Protect. Every single team member — from Product & Engineering to Sales & Marketing, Finance, Operations, and everything in between — is obsessed with one thing: helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses: a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace, and a content business across Ratehub and MoneySense. 365 days a year, we deliver our users the best online mortgage experience, personalized credit card and loan options, and cheaper auto and home insurance policies than they typically get from their existing financial adviser.

Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges — challenges that can be complex and often unexpected but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right candidate to join us and help lead us forward to continued growth.

About the role

We’re looking for a Content Strategist to help grow and reach more Canadians through high-quality, data-driven sponsored content.

This is a mid-level individual contributor role reporting to the Senior Organic Growth Manager. You’ll work closely with the Senior Director of Everyday Banking and Partnerships, the Partnerships Team, our partners, the Content Team, and other cross-functional stakeholders. The role sits at the intersection of content strategy, SEO, GEO, analytics, content creation, and distribution. You’ll use performance data, search trends, audience insights, and emerging AI search data to identify opportunities, make recommendations, and execute content initiatives that drive organic growth.

As the Content Strategist dedicated to sponsored content, you’ll work with the Partnerships Team and our partners to come up with content ideas and handle writing, distributing, and optimizing content across personal finance topics, including credit cards, banking, credit monitoring, and investing. You don’t need to be an expert in every product area when you join, but you’ll be expected to develop a strong working knowledge of our partners’ products and the Canadian personal finance space over time, so you can create content that’s accurate, relevant, and useful to consumers while meeting partner goals. You’ll also support firmwide SEO and GEO initiatives.

Your goal is simple: use content, search, data, and distribution to bring more qualified traffic to Ratehub.ca and deliver strong results for our partners. You’ll work across blogs, landing pages, sponsored emails, social content, short-form video, forums, and emerging search channels, with a focus on measurable organic growth.

What you’ll do

Develop a data-driven content and SEO/GEO strategy

• Develop a strong understanding of Search Engine Optimization (SEO) and Generative Engine Optimization (GEO), and use SEO and AI Search Analytics platforms to monitor how Ratehub’s sponsored content is appearing in traditional rankings and AI-generated answers.
• Use analytics, search data, audience insights, and content performance across both traditional and AI-powered search to identify opportunities.
• Analyze organic traffic, rankings, on-page engagement, conversions, and AI-search visibility (mentions and citations across LLMs and generative search platforms) to understand what’s working and where there are opportunities to improve.
• Identify content gaps, high-value topics, and emerging search trends, including which topics, sources, and formats are being surfaced by AI search engines.
• Work with the Senior Organic Growth Manager and other stakeholders to turn analysis and recommendations into actionable content initiatives and help inform the broader SEO and GEO strategy.
• Support firmwide SEO and GEO initiatives alongside the Senior Organic Growth Manager.
• Stay up to date on changes in search, AI discovery, GEO best practices, and emerging search behaviours.

Create and optimize content

• Work with the Partnerships Team and our partners to come up with sponsored content ideas that meet partner goals and are genuinely useful to consumers.
• Develop and maintain a sponsored content calendar
• Write and produce unique, useful, and engaging content across multiple formats, including blog posts, sponsored emails, social content, forum posts, and short-form video scripts.
• Use content analysis, search data, and performance insights to create copy that addresses what consumers are actually searching for and helps them make informed financial decisions.
• Develop an understanding of our partners’ products and the broader Canadian personal finance landscape, and manage partner review and approval rounds to make sure content is accurate and approved before it’s published.
• Translate partner product information, key messaging, and expert input into clear, accessible, consumer-friendly content that’s educational rather than salesy, bringing your own perspective on structure, messaging, search intent, format, and audience engagement.
• Refresh and rewrite existing sponsored content and landing pages to keep them accurate, relevant, competitive, and aligned with SEO and GEO best practices, using performance data to guide improvements.
• Use AI tools to assist with research, ideation, analysis, and content generation, and test and implement emerging AI content practices, while maintaining strong editorial standards, originality, accuracy, and Ratehub’s brand voice.

Manage sponsored content distribution and reporting

• Write and build dedicated sponsored content emails, working with the Partnerships Team and partners to incorporate their messaging and goals.
• Support organic growth for sponsored content across Google Search, AI search, Reddit and other forums, social media, email, and short-form video, and develop recommendations for how content can be distributed to bring more qualified traffic to Ratehub.ca.
• Develop channel-specific distribution recommendations for sponsored content based on audience behaviour, search performance, AI citation patterns, and partner objectives, prioritizing the platforms and formats most likely to improve discoverability, engagement, and qualified traffic.
• Create and support timely social content across platforms, including Meta, TikTok, and LinkedIn, and participate in community engagement where appropriate, to support sponsored campaigns, organic content, and PR initiatives.
• Run paid social campaigns for sponsored content, including Meta ads and boosted Instagram posts for the purpose of driving traffic.
• Track sponsored content performance and prepare performance reports for partners as requested.
• Establish and monitor relevant performance indicators for sponsored content, including AI mentions and citations, share of voice, organic and referral traffic, engagement, and other agreed-upon partner objectives. Prepare performance reports for partners.
• Use performance insights to evaluate results and recommend improvements to future campaigns.

Publish and manage website content

• Edit, format, and publish content using WordPress, ensuring pages are accurate, optimized, and ready for publication.
• Work closely with the Editorial Team to ensure content meets Ratehub’s editorial and brand standards.
• Collaborate with internal stakeholders on the prioritization and implementation of relevant CMS components, website functionality, and content updates.
• Identify opportunities to improve the content experience, and ensure users can easily find and engage with the information they need.

What we’re looking for

• 4–6 years of experience in content strategy, content marketing, SEO, digital publishing, or a related field.
• Strong analytical skills, with the ability to interpret performance data, identify patterns and opportunities, develop hypotheses, and translate findings into practical recommendations.
• Excellent writing and editing skills, with the ability to create content that is original, engaging, informative, and genuinely useful to consumers.
• Strong understanding of SEO, GEO and AI-powered search, with an interest in how LLMs are changing content discovery.
• Experience using analytics and SEO tools to analyze content and channel performance, and turn insights into actionable recommendations.
• Experience with tools such as Google Analytics, Google Search Console, SEO platforms, and/or AI Search Analytics platforms, with the ability to turn findings into actionable content and distribution recommendations.
• A strong understanding of how content, SEO, GEO, email, and distribution work together to drive measurable business results.
• A curious, analytical, and test-and-learn mindset, with a willingness to experiment with new content formats, AI tools, and emerging discovery channels.
• Strong research skills, and the ability to quickly develop expertise in a complex subject area.
• A demonstrated ability to take complex information from subject matter experts and turn it into clear, compelling, consumer-friendly content.
• A strong interest in the Canadian personal finance space, with the curiosity and drive to build expertise across financial products over time.
• Previous experience with WordPress or another CMS.
• Experience building and managing email campaigns or eblasts, including content selection, production, and publishing.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Experience with sponsored or branded content is an asset.

CULTURE FIT:

Members first - we prioritise the interests and needs of our members above all else.We solve member pain points and focus on member satisfaction. We start with members, and end with the P&L.

Growth mindset  - we set ambitious goals and challenge the status quo. We take responsible risks and are accountable for our actions.

Better together - we are One team with One common goal. We make our footprint bigger than our foot, leave our egos at the door, support each other to achieve great results as One company.

Run after problems - we tackle problems head on and focus on finding solutions. Obstacles are seen as opportunities for growth and innovation. We have the hard conversations and choose the harder right over the easier wrong. And we do it with a smile.

Measure Learn Iterate Innovate - we focus on getting things done. We measure what matters, iterate, learn, iterate many times in a data-driven way, which is how we will innovate.

JOB PERKS:

Competitive Compensation: A salary that reflects your experience and the Canadian market.

Remote-First Environment: The flexibility to work from anywhere in Canada, with occasional in-person team gatherings for collaboration.

Flexible Hours: Autonomy to manage your schedule to support work-life balance.

Professional Development: An individual training allowance to help you grow your skills and career.

Team Socials: Regular events, both remote and in-person, to build connections across the organization.

The estimated salary range for this position is $75,000 - $100,000.

This job posting is for a currently open vacancy.

AI technology is used in the screening and assessment process of our recruitment.

Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

This position will operate on a remote, freelance basis.

Amazon Content Editor - SEO SpecialistRemote Position - Full TimeOur client, AMZ Advisers, a fast-growing Amazon & eCommerce Consulting Agency, is seeking a driven, self-motivated, detailed orientated content editor with exceptionally strong content review and editorial skills, almost to an obsessive-compulsive standard.

Sr Medical Writer - Sponsor-dedicated (UK, Poland, Spain, Serbia)Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success.

The Motley Fool is looking for a highly skilled freelance writer with subject matter expertise in stock analysis. Our writers contribute 20 articles per month at a minimum (but often much more than that), and help demystify the world of finance by covering market insights and stock news across industries including tech, artificial intelligence, consumer goods, financials, energy & industrials, healthcare, and more. If you have particular expertise in a certain stock sector (or sectors), please let us know. Candidates without strong professional writing experience will not be considered.

This contract opportunity is flexible and 100% remote, but candidates must reside in the United States for consideration.

NOTE: We’re always keeping our eyes open for strong writers to join our Foolish Fold. As this is an ongoing job posting, please be patient with our response times.

Who Are We? We are The Motley Fool, a purpose-driven financial information and services firm with more than 30 years of experience focused on making the world smarter, happier, and richer. But what does that even mean?! It means we’re helping Fools (always with a capital “F”) demystify the world of finance, beat the stock market, and achieve personal wealth and happiness through our products and services.

Since our founding, we’ve cut through the noise and jargon to help people understand the financial world in general and their own finances in particular.

Today, we do it at a fairly large scale (50 million page views/month). And we’d like your help as we continue to grow!

The Motley Fool is firmly committed to diversity, inclusion, and equity. We are a motley group of overachievers that have built a culture of trust founded on Foolishness, fun, and a commitment to making the world smarter, happier and richer.  However you identify or whatever winding road has led you to us, please don’t hesitate to apply if the description leaves you thinking, “Hey! I could do that!”

What Does This Team Do?

The Motley Fool’s Fool.com editorial team works to publish the BEST content to our award-winning site. They’re a motley crew who are highly motivated, innovative, versatile, and comfortable driving content and editorial strategy from conception through execution in a fast-paced and high-growth environment. And while their gut instinct can take them so far, they know very well the power of data and harness it with every critical choice they make.

What Would You Do in This Role?

With support from our editors, you’ll have the opportunity to share your thoughtful stock analysis! We cover companies in all sectors, from Apple to offshore drillers to Gilead Sciences to regional banks. We want writers who can publish at least 20 articles per month. Our most successful writers publish many more than this.

In a turbulent industry, our track record of financial stability stands out. Our writers tend to stay with us for years – many have been here a decade or two!

But What Would You Actually Do in this role?

• Collaborate with editors to produce insightful stock analysis (our articles usually range from 600-800 words).
• Cover companies across various sectors (including tech, electric vehicles, offshore drillers, healthcare, and regional banks).
• Write and publish a minimum of 20 articles per month.
• Use the article-level data your editors provide to pursue the most profitable article topics and angles.
• Use proven SEO strategies to boost article performance.
• Leverage AI tools as directed by the Editorial Team.
• File your articles in a content management system.

Required Experience:

• You share our driving passion for teaching the world about the stock market.
• You’re a skilled writer AND analyst, and you’re ready to send us samples of your work.
• You have a strong understanding of The Motley Fool’s investment philosophy.
• You have experience writing about financial topics and have written for another financial publication in the past.
• You have the ability to write in our Foolish tone! We’re informative but never patronizing. Our goal is to demystify the world of finance in a fun and thoughtful way.
• You are excited to learn more about AI, its impact on businesses we analyze, and how it can strengthen our editorial work.
• You are awesome (but you already knew that)!

NOTE ON COMPENSATION: This position is paid per article. Pay range will vary between $50 and $150 per article depending on length and complexity, plus performance incentive pay when applicable. Higher paid articles are in the 600-800 word count range.

Pay Range Per Project

$50—$150 USD

By applying on this site, you acknowledge that The Motley Fool will be collecting the personal data you provide for our recruiting purposes. Please see our Applicant Privacy Notice for additional information about how we process, transfer, and store your data, including where that data is stored, and about any additional privacy rights you may have based on your jurisdiction.

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

As a Content Designer II at Smartsheet, you’ll collaborate with cross-functional teams to ensure UX content delivers high value and meets business goals. In this era of rapid innovation, you will play a pivotal role in shaping how our users interact with AI-driven features, ensuring that complex technology feels intuitive, ethical, and human-centric. You’ll impact specific feature areas and contribute to platform-wide strategies that define the future of collaborative work management.

You will report to our Director, Content & Globalization  in  the US. This role is eligible for remote work within Costa Rica. You  must reside in Costa Rica.

What you’ll do

• Design for AI & LLMs: Partner with Product and Engineering to design conversational interfaces, prompt-based interactions, and AI-generated outputs. You will ensure AI responses are accurate, helpful, and maintain Smartsheet’s brand voice.
• Collaborative Creation: Understand user needs and business goals to co-create product content alongside design and product management teams.
• Strategic Content Design: Apply and evolve content strategies, guidelines, and processes. Create deliverables such as content audits, research-driven frameworks, and user personas.
• Information Architecture: Design clear navigation and content hierarchies that help users manage complex data and workflows efficiently.
• Advocacy & Education: Educate cross-functional partners on Content Design best practices and the ethical implications of AI communication.
• Continuous Learning: Stay current on emerging trends in UX, Human-Centered Design, and Generative AI to keep our platform at the cutting edge of the industry.

What you’ll bring

• Experience: 3+ years in Content Strategy, Content Design, or UX Writing within a software development organization.
• AI Literacy: Experience (or a deep, demonstrated interest) in designing for AI/ML features. This includes understanding prompt engineering, model personality, and the nuances of human-AI interaction.
• Tool Proficiency: Expertise in Figma and experience working within a robust design system.
• Systems Thinking: Ability to create content that scales globally and translates well across different languages and cultures.
• User-Centric Mindset: A passion for human-centered design and a track record of using research to inform content decisions.
• Communication: Excellent collaboration skills and the ability to champion the “why” behind content decisions to stakeholders.
• Education: Bachelor’s degree in a related field
• Location: Ability to work from our office in Bellevue, WA on a hybrid schedule.
• Support other duties as assigned

Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In Spain, the Base compensation range for this role is EUR 73,000 -  88,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In the ROI, the Base compensation range for this role is EUR 92,000 -  110,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In Germany, the Base compensation range for this role is EUR 85,000 -  102,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In the UK, the Base compensation range for this role is GBP 81,000 - GBP 97,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

What you’ll bring to the role

You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.

In the US, the Base compensation range for this role is $123,933 - $148,719.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In Canada, the Base compensation range for this role is CAD 145,000 - 178,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

What you’ll bring to the role

You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.

In Canada, the Base compensation range for this role is $120,927 CAD - $145,113 CAD.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In the UK, the Base compensation range for this role is GBP 81,000 - GBP 97,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Sales Communications Specialist develops and delivers clear, timely, and engaging communications that help Protective’s sales organization understand business priorities, adopt changes, and take action. Reporting to the Sales Training & Communications Manager, this role manages day-to-day sales communication activities across multiple channels, including communication planning, content development, editing, distribution, and measurement. The Sales Communications Specialist translates complex product, process, technology, and business information into practical, audience-focused messages and resources that support field readiness, selling effectiveness, and a consistent customer experience. The role partners closely with Sales Leadership, Sales Training, Sales Events, Sales Operations, Sales Planning and Performance, Sales Technology, Product, Underwriting, Marketing, Operations, Compliance, and other subject-matter experts to coordinate communications with sales priorities, launches, process improvements, and technology changes.

Responsibilities

•    Develops, maintains, and executes sales communication plans and calendars aligned with business priorities, product launches, process changes, technology releases, sales programs, meetings, and required field actions

•    Drafts and edits clear, concise, and compelling communications for sales audiences, including announcements, newsletters, presentations, talking points, leader messages, intranet content, FAQs, playbooks, job aids, and other field resources

•    Translates complex product, technical, operational, policy, and compliance information into practical, audience-appropriate messages that clarify what is changing, why it matters, and what action is required

•    Coordinates communication intake, development, review, approval, scheduling, and distribution in accordance with established governance, brand, legal, and compliance requirements

•    Partners with subject-matter experts and business stakeholders to gather requirements, validate content, resolve gaps, and ensure communications are accurate, timely, and aligned across channels

•    Segments and tailors communications for relevant sales roles, distribution channels, leaders, and partner audiences to improve message relevance, understanding, and adoption

•    Supports coordinated change communications for product, process, technology, and organizational initiatives, including stakeholder messaging, launch materials, reinforcement communications, and follow-up resources

•    Prepares briefing materials, presentations, scripts, talking points, and other communication support for sales leaders, meetings, conferences, recognition programs, and field events

•    Coordinates with Sales Trainers and Events Coordinators to align communications with learning programs, event objectives, agendas, participant needs, and post-event follow-up

•    Maintains communication templates, standards, distribution lists, content repositories, and editorial practices to improve consistency, accessibility, quality, and reuse

•    Reviews communication requests and competing priorities, identifies dependencies or timing conflicts, and recommends practical sequencing and channel approaches to the Sales Training & Communications Manager

•    Monitors communication performance using available channel data, stakeholder feedback, readership, engagement, and action completion; identifies trends and recommends improvements

•    Supports issue and escalation communications by gathering facts, coordinating rapid review, and preparing accurate, audience-appropriate messages under the direction of the Sales Training & Communications Manager and relevant business partners

•    Manages assigned communication projects and recurring deliverables independently, maintains project plans and deadlines, and provides clear status updates to stakeholders

•    Contributes ideas and best practices that strengthen storytelling, communication effectiveness, field engagement, and the overall sales enablement experience

Knowledge, Skills, Attributes

•    Sales Communications: Developing clear, timely, and audience-focused messages that improve understanding, alignment, and action across the sales organization

•    Content Creation and Storytelling: Producing engaging narratives and practical content tailored to audience needs, business priorities, and communication objectives

•    Writing and Editing: Creating and refining well-structured materials for clarity, accuracy, tone, consistency, and purpose across written, digital, and presentation formats

•    Communication Planning: Coordinating audiences, messages, channels, timing, approvals, and reinforcement activities across multiple initiatives

•    Change Communications: Developing communications that help sales teams understand and adopt product, process, technology, and organizational changes

•    Audience Segmentation: Tailoring content and delivery approaches to sales roles, distribution channels, leaders, and partner groups

•    Executive and Leader Communications: Preparing concise briefing materials, presentations, scripts, talking points, and messages for sales leaders and key stakeholders

•    Stakeholder Management: Building productive relationships with subject-matter experts and cross-functional partners to gather input, align expectations, and deliver accurate content

•    Project Management: Organizing multiple assignments, dependencies, reviews, and deadlines while maintaining quality and responsiveness

•    Communication Measurement: Using channel data, stakeholder feedback, and engagement indicators to assess effectiveness and improve future communications

•    Digital Communication Channels: Creating and publishing content across email, newsletters, intranet, presentations, collaboration platforms, and related sales enablement channels

•    Quality and Governance: Applying communication standards, approval processes, brand guidelines, accessibility practices, and compliance requirements consistently

Requirements

•    Bachelor’s degree in Communications, Marketing, Journalism, Business, English, or a related field, or equivalent practical experience

•    3+ years of experience in internal communications, sales communications, corporate communications, marketing communications, change communications, or a related role

•    Demonstrated ability to draft and edit high-quality communications for varied audiences and channels, with strong command of grammar, tone, structure, and plain-language writing

•    Experience translating complex business, product, process, technology, or policy information into clear, practical, and engaging content

•    Strong project-management and organizational skills, with the ability to manage multiple priorities, reviewers, and deadlines in a fast-paced, multi-stakeholder environment

•    Strong interpersonal and stakeholder-management skills, including the ability to gather requirements, incorporate feedback, and build alignment with sales leaders and cross-functional partners

•    Experience creating content for email, newsletters, presentations, intranet or collaboration platforms, job aids, talking points, and related digital channels

•    Working knowledge of communication planning, audience segmentation, change communications, editorial standards, brand guidelines, and communication measurement

•    Proficiency with Microsoft 365 applications; experience with content-management, email-distribution, collaboration, design, or analytics tools preferred

•    Experience supporting a sales organization, financial services, insurance, automotive, F&I, or another regulated environment preferred

•    Ability to work independently on recurring and project-based assignments, exercise sound judgment, and seek guidance on sensitive, high-impact, or rapidly evolving communications

•    Ability to travel occasionally to business-unit sites, sales meetings, training sessions, and events as needed

About Us – Asset Protection

Protective Asset Protection has been providing finance and insurance (F&I) solutions for the automotive industry for more than 60 years. We proudly serve thousands of dealerships and financial institutions in the automotive, marine, powersports and recreation vehicle industries throughout the U.S. providing innovative vehicle protection products, wealth-building programs, training and technology. Our portfolio of vehicle protection plans, GAP coverage, limited warranties and ancillary products provide opportunities to generate revenue with products that help drive customer retention and satisfaction. Protective Asset Protection is part of the financial services holding company, Protective Life Corporation. For more information about Protective Asset Protection visit www.ProtectiveAssetProtection.com.

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$70,000 - $85,000 a year

Protective’s targeted compensation for this position is $70-85k. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

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