Writing.io Jobs

Position: Video Editor — Healthcare & Social Content Salary: Up to NZD2,500/month (depending on experience) Working Hours & Condition: New Zealand business hours ROLE OVERVIEW:We are looking for an experienced remote Video Editor to transform the company's raw footage into engaging, high-performing digital content.

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.

Location: US or Canada (flexible but ideally East Coast)

About the role

We’re looking for an Associate Scientific Director to join our Medical Scientific Services team. In this role, you’ll provide advanced scientific leadership across a range of med affairs focused projects, taking responsibility for scientific accuracy, strategic oversight, and client relationship management within large workstreams or accounts.

You’ll combine content development with high-level reviewing, while line managing, mentoring and onboarding junior writers to deepen their scientific expertise. As a key leader, you’ll play an active role in team development and resourcing, contribute to business growth and strategic initiatives, and line manage junior writers.

This is an ideal next step for an Associate Principal Medical Writer, Principal Medical Writer, or equivalent looking to progress towards a Scientific Director role and broaden their impact across medical affairs deliverables.

What you’ll do

• Drive scientific leadership across a range of medical affairs deliverables, including advisory boards, congress materials and slide decks.
• Provide advanced scientific review and strategic input to align content with client objectives.
• Lead client relationships within assigned accounts, ensuring clear communication and trusted delivery.
• Lead, mentor and empower junior writers, fostering professional growth and scientific expertise.
• Contribute to business development, pitching and organic growth through scientific insights.

About you

• Degree in a scientific or related field (advanced degree preferred).
• Minimum 6 years’ experience in medical or scientific writing.
• Proven ability to manage diverse scientific content and ensure strategic alignment.
• Skilled in client relationship management and account oversight.
• Collaborative leader with a passion for line management, mentoring and team development.
• Experience supporting business development initiatives and supporting pitches.
• Excellent communication skills and a proactive, solutions-focused mindset.
• Oncology or Immunology TA experience is highly advantageous.

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy noticebefore applying to Avalere Health.

We may use AI tools to support elements of the hiring process, such as reviewing applications, analyzing CV/resumes, assessing responses, or transcribing interviews. These tools assist our Talent team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please review our candidate privacy policy.

This position will operate on a remote, freelance basis.

Amazon Content Editor - SEO SpecialistRemote Position - Full TimeOur client, AMZ Advisers, a fast-growing Amazon & eCommerce Consulting Agency, is seeking a driven, self-motivated, detailed orientated content editor with exceptionally strong content review and editorial skills, almost to an obsessive-compulsive standard.

Sr Medical Writer - Sponsor-dedicated (UK, Poland, Spain, Serbia)Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success.

The Motley Fool is looking for a highly skilled freelance writer with subject matter expertise in stock analysis. Our writers contribute 20 articles per month at a minimum (but often much more than that), and help demystify the world of finance by covering market insights and stock news across industries including tech, artificial intelligence, consumer goods, financials, energy & industrials, healthcare, and more. If you have particular expertise in a certain stock sector (or sectors), please let us know. Candidates without strong professional writing experience will not be considered.

This contract opportunity is flexible and 100% remote, but candidates must reside in the United States for consideration.

NOTE: We’re always keeping our eyes open for strong writers to join our Foolish Fold. As this is an ongoing job posting, please be patient with our response times.

Who Are We? We are The Motley Fool, a purpose-driven financial information and services firm with more than 30 years of experience focused on making the world smarter, happier, and richer. But what does that even mean?! It means we’re helping Fools (always with a capital “F”) demystify the world of finance, beat the stock market, and achieve personal wealth and happiness through our products and services.

Since our founding, we’ve cut through the noise and jargon to help people understand the financial world in general and their own finances in particular.

Today, we do it at a fairly large scale (50 million page views/month). And we’d like your help as we continue to grow!

The Motley Fool is firmly committed to diversity, inclusion, and equity. We are a motley group of overachievers that have built a culture of trust founded on Foolishness, fun, and a commitment to making the world smarter, happier and richer.  However you identify or whatever winding road has led you to us, please don’t hesitate to apply if the description leaves you thinking, “Hey! I could do that!”

What Does This Team Do?

The Motley Fool’s Fool.com editorial team works to publish the BEST content to our award-winning site. They’re a motley crew who are highly motivated, innovative, versatile, and comfortable driving content and editorial strategy from conception through execution in a fast-paced and high-growth environment. And while their gut instinct can take them so far, they know very well the power of data and harness it with every critical choice they make.

What Would You Do in This Role?

With support from our editors, you’ll have the opportunity to share your thoughtful stock analysis! We cover companies in all sectors, from Apple to offshore drillers to Gilead Sciences to regional banks. We want writers who can publish at least 20 articles per month. Our most successful writers publish many more than this.

In a turbulent industry, our track record of financial stability stands out. Our writers tend to stay with us for years – many have been here a decade or two!

But What Would You Actually Do in this role?

• Collaborate with editors to produce insightful stock analysis (our articles usually range from 600-800 words).
• Cover companies across various sectors (including tech, electric vehicles, offshore drillers, healthcare, and regional banks).
• Write and publish a minimum of 20 articles per month.
• Use the article-level data your editors provide to pursue the most profitable article topics and angles.
• Use proven SEO strategies to boost article performance.
• Leverage AI tools as directed by the Editorial Team.
• File your articles in a content management system.

Required Experience:

• You share our driving passion for teaching the world about the stock market.
• You’re a skilled writer AND analyst, and you’re ready to send us samples of your work.
• You have a strong understanding of The Motley Fool’s investment philosophy.
• You have experience writing about financial topics and have written for another financial publication in the past.
• You have the ability to write in our Foolish tone! We’re informative but never patronizing. Our goal is to demystify the world of finance in a fun and thoughtful way.
• You are excited to learn more about AI, its impact on businesses we analyze, and how it can strengthen our editorial work.
• You are awesome (but you already knew that)!

NOTE ON COMPENSATION: This position is paid per article. Pay range will vary between $50 and $150 per article depending on length and complexity, plus performance incentive pay when applicable. Higher paid articles are in the 600-800 word count range.

Pay Range Per Project

$50—$150 USD

By applying on this site, you acknowledge that The Motley Fool will be collecting the personal data you provide for our recruiting purposes. Please see our Applicant Privacy Notice for additional information about how we process, transfer, and store your data, including where that data is stored, and about any additional privacy rights you may have based on your jurisdiction.

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

As a Content Designer II at Smartsheet, you’ll collaborate with cross-functional teams to ensure UX content delivers high value and meets business goals. In this era of rapid innovation, you will play a pivotal role in shaping how our users interact with AI-driven features, ensuring that complex technology feels intuitive, ethical, and human-centric. You’ll impact specific feature areas and contribute to platform-wide strategies that define the future of collaborative work management.

You will report to our Director, Content & Globalization  in  the US. This role is eligible for remote work within Costa Rica. You  must reside in Costa Rica.

What you’ll do

• Design for AI & LLMs: Partner with Product and Engineering to design conversational interfaces, prompt-based interactions, and AI-generated outputs. You will ensure AI responses are accurate, helpful, and maintain Smartsheet’s brand voice.
• Collaborative Creation: Understand user needs and business goals to co-create product content alongside design and product management teams.
• Strategic Content Design: Apply and evolve content strategies, guidelines, and processes. Create deliverables such as content audits, research-driven frameworks, and user personas.
• Information Architecture: Design clear navigation and content hierarchies that help users manage complex data and workflows efficiently.
• Advocacy & Education: Educate cross-functional partners on Content Design best practices and the ethical implications of AI communication.
• Continuous Learning: Stay current on emerging trends in UX, Human-Centered Design, and Generative AI to keep our platform at the cutting edge of the industry.

What you’ll bring

• Experience: 3+ years in Content Strategy, Content Design, or UX Writing within a software development organization.
• AI Literacy: Experience (or a deep, demonstrated interest) in designing for AI/ML features. This includes understanding prompt engineering, model personality, and the nuances of human-AI interaction.
• Tool Proficiency: Expertise in Figma and experience working within a robust design system.
• Systems Thinking: Ability to create content that scales globally and translates well across different languages and cultures.
• User-Centric Mindset: A passion for human-centered design and a track record of using research to inform content decisions.
• Communication: Excellent collaboration skills and the ability to champion the “why” behind content decisions to stakeholders.
• Education: Bachelor’s degree in a related field
• Location: Ability to work from our office in Bellevue, WA on a hybrid schedule.
• Support other duties as assigned

Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In Spain, the Base compensation range for this role is EUR 73,000 -  88,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In the ROI, the Base compensation range for this role is EUR 92,000 -  110,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In Germany, the Base compensation range for this role is EUR 85,000 -  102,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In the UK, the Base compensation range for this role is GBP 81,000 - GBP 97,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

What you’ll bring to the role

You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.

In the US, the Base compensation range for this role is $123,933 - $148,719.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In Canada, the Base compensation range for this role is CAD 145,000 - 178,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

What you’ll bring to the role

You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.

In Canada, the Base compensation range for this role is $120,927 CAD - $145,113 CAD.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
• Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
• Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
• Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
• Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
• Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
• Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
• Mentor teammates and share practices that raise the quality of the team’s work.

Requirements

What experience would make someone be successful in this role?

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

What you’ll bring to the role

• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
• Ownership. You manage multiple projects and work well both independently and collaboratively.
• Clarity. You write concisely and plainly for readers of all experience levels.
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

In the UK, the Base compensation range for this role is GBP 81,000 - GBP 97,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Senior Software Technical WriterHourly rate: Competitive hourly rate (USD) Location - Remote (Supporting US based client) Our client is seeking a skilled Technical Writer to join their team and support US-based projects.

The Motley Fool Canada is looking for a skilled editor to join our team on an independent contract basis, 20-25 hours per week.

Though this role will be fully remote with flexible hours, candidates must be located in Canada for consideration. No exceptions.

Who Are We?

We are The Motley Fool, a purpose-driven financial information and services firm with more than 30 years of experience focused on helping the world invest better.

But what does that even mean?! It means we’re helping Fools (always with a capital “F”) demystify the world of finance, beat the stock market, and achieve personal wealth and happiness through our subscription-based investment advice.

The Motley Fool is firmly committed to diversity, inclusion, and equity. We are a motley group of overachievers that have built a culture of trust founded on Foolishness, fun, and a commitment to making the world smarter, happier and richer. However you identify or whatever winding road has led you to us, please don’t hesitate to apply if the description above leaves you thinking, “Hey! I could do that!”

Though The Motley Fool is US-based, we have a thriving Global unit that serves countries both Canada and far-flung Australia. This contractor would be supporting our team in Canada.

What Is a Foolish Editor?

The ideal candidate for this role is just as adept at spotting a comma that should be a semicolon as they are at identifying writing that doesn’t flow properly or a “fact” that seems out of place. We cover the world of Canadian investing and are looking for an editor who can help make sure our writing is polished, sounds great, and is factually accurate. So, yes, a little bit of everything!

But What Would You Specifically Do in This Role?

• Support our free website, fool.ca
• Content-edit articles about investing and retirement planning to ensure they flow well, are interesting, and are generally well written and logically sound
• Copy edit articles to ensure they’re free of grammatical and spelling errors
• Publish articles in WordPress after adding and checking required metadata (images, stock tickers, stock ownership disclosures, etc)
• Work with our managing editor to better understand investing concepts so you learn to identify factual errors or items that may be of compliance or regulatory concern
• Provide feedback to the managing editor about writers and the content that’s being created
• Provide feedback to writers to help them improve their writing

Required Experience and Skills:

• Prior experience as an editor, ideally of online editorial-style content
• Expertise in the realms of grammar, writing style and financial fact-checking
• High level of organizational skills
• Ability to self-motivate and stay on track to hit daily deadlines
• Meticulous attentoin to detail
• Caught the typo in the last bullet point
• Strong communication skills
• Curiosity, flexibility and a good sense of humor!

Ideal Additional Experience and Skills:

• Some prior knowledge of, or interest in, investing
• Familiarity with WordPress
• Some knowledge of SEO best practices
• Some knowledge of large-language model AI tools
• Experience with collaboration tools such as Slack and Google apps

Hourly Pay Range

$45—$50 CAD

By applying on this site, you acknowledge that The Motley Fool will be collecting the personal data you provide for our recruiting purposes. Please see our Applicant Privacy Notice for additional information about how we process, transfer, and store your data, including where that data is stored, and about any additional privacy rights you may have based on your jurisdiction.

The Motley Fool Canada is looking for a skilled editor to join our team on an independent contract basis, 20-25 hours per week.

Though this role will be fully remote with flexible hours, candidates must be located in Canada for consideration. No exceptions.

Who Are We?

We are The Motley Fool, a purpose-driven financial information and services firm with more than 30 years of experience focused on helping the world invest better.

But what does that even mean?! It means we’re helping Fools (always with a capital “F”) demystify the world of finance, beat the stock market, and achieve personal wealth and happiness through our subscription-based investment advice.

The Motley Fool is firmly committed to diversity, inclusion, and equity. We are a motley group of overachievers that have built a culture of trust founded on Foolishness, fun, and a commitment to making the world smarter, happier and richer. However you identify or whatever winding road has led you to us, please don’t hesitate to apply if the description above leaves you thinking, “Hey! I could do that!”

Though The Motley Fool is US-based, we have a thriving Global unit that serves countries both Canada and far-flung Australia. This contractor would be supporting our team in Canada.

What Is a Foolish Editor?

The ideal candidate for this role is just as adept at spotting a comma that should be a semicolon as they are at identifying writing that doesn’t flow properly or a “fact” that seems out of place. We cover the world of Canadian investing and are looking for an editor who can help make sure our writing is polished, sounds great, and is factually accurate. So, yes, a little bit of everything!

But What Would You Specifically Do in This Role?

• Support our free website, fool.ca
• Content-edit articles about investing and retirement planning to ensure they flow well, are interesting, and are generally well written and logically sound
• Copy edit articles to ensure they’re free of grammatical and spelling errors
• Publish articles in WordPress after adding and checking required metadata (images, stock tickers, stock ownership disclosures, etc)
• Work with our managing editor to better understand investing concepts so you learn to identify factual errors or items that may be of compliance or regulatory concern
• Provide feedback to the managing editor about writers and the content that’s being created
• Provide feedback to writers to help them improve their writing

Required Experience and Skills:

• Prior experience as an editor, ideally of online editorial-style content
• Expertise in the realms of grammar, writing style and financial fact-checking
• High level of organizational skills
• Ability to self-motivate and stay on track to hit daily deadlines
• Meticulous attentoin to detail
• Caught the typo in the last bullet point
• Strong communication skills
• Curiosity, flexibility and a good sense of humor!

Ideal Additional Experience and Skills:

• Some prior knowledge of, or interest in, investing
• Familiarity with WordPress
• Some knowledge of SEO best practices
• Some knowledge of large-language model AI tools
• Experience with collaboration tools such as Slack and Google apps

Hourly Pay Range

$45—$50 CAD

By applying on this site, you acknowledge that The Motley Fool will be collecting the personal data you provide for our recruiting purposes. Please see our Applicant Privacy Notice for additional information about how we process, transfer, and store your data, including where that data is stored, and about any additional privacy rights you may have based on your jurisdiction.

Syms Strategic Group (SSG) is seeking a talented Tech Writer/Editor

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $74,263- $81,970

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

• Write and update material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance
• Refine work of writers and coordinate activities of writers engaged in preparing technical, scientific, medical, or other material for publication in conjunction with or independent from manufacturing, research, and related activities
• Frequent use and general knowledge of industry practices, techniques, and standards
• Utilize general application of concepts and principles
• Develop solutions to a variety of problems of moderate scope and complexity
• Refer to policies and practices for guidance
• Contribute to the completion of organizational projects and goals
• Represent organization on specific projects

Required Skills and Experience

• Demonstrated experience developing, editing, and maintaining technical documentation, reports, manuals, procedures, process guides, proposals, and other business or technical publications
• Strong written and verbal communication skills with exceptional attention to detail, grammar, style, and document quality
• An ability to translate complex technical, operational, or business information into clear, concise, and user-friendly documentation
• Experience collaborating with subject matter experts (SMEs), Program Managers (PgMs), engineers, and business stakeholders to gather and validate information
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint) and document collaboration tools
• An ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment
• Strong organizational, analytical, problem-solving, and critical-thinking skills
• An ability to work independently with minimal supervision and exercise sound judgment in prioritizing work and resolving issues
• Experience editing and coordinating the work of multiple writers or contributors
• Knowledge of technical publication standards, document control processes, and style guides
• Experience supporting proposal development, government contracting, defense, engineering, technology, or professional services organizations
• Familiarity with content management systems, document repositories, and workflow tools
• Experience developing process documentation, standard operating procedures (SOPs), training materials, or user guides
• Experience with document layout and publishing tools such as Microsoft Office products such as Word, Excel, PowerPoint, and Visio, or similar applications
• Experience working with cross-functional teams and representing an organization during customer or stakeholder engagements
• Self-motivated and proactive with a strong customer-service orientation
• An ability to adapt to changing priorities and business requirements
• A commitment to producing accurate, high-quality deliverables

Professional CertificationsNone required, but an Edifecs certification is preferredYears of Professional Experience10+ years of professional experienceDesired experienceDeep hands-on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows involving the following transactions:

• X.12 medical claims (837, 834, 835, 277, etc)
• 270⁄271 and 278 transactions
• 999 transactions

Knowledge of HIPAA compliance requirements in cloud data architecture

Experience working within large, regulated enterprises or federal environments

Experience with EdifecsFormal EducationBachelor’s degree in Computer Science, Engineering, or a related scientific/technical discipline and 10 years of relevant experience; an additional eight (8) years of relevant experience may be substituted for educationCitizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position.  However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
4. This is a W-2 position
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Syms Strategic Group (SSG) is seeking a talented Tech Writer/Editor

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $74,263- $81,970

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

• Write and update material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance
• Refine work of writers and coordinate activities of writers engaged in preparing technical, scientific, medical, or other material for publication in conjunction with or independent from manufacturing, research, and related activities
• Frequent use and general knowledge of industry practices, techniques, and standards
• Utilize general application of concepts and principles
• Develop solutions to a variety of problems of moderate scope and complexity
• Refer to policies and practices for guidance
• Contribute to the completion of organizational projects and goals
• Represent organization on specific projects

Required Skills and Experience

• Demonstrated experience developing, editing, and maintaining technical documentation, reports, manuals, procedures, process guides, proposals, and other business or technical publications
• Strong written and verbal communication skills with exceptional attention to detail, grammar, style, and document quality
• An ability to translate complex technical, operational, or business information into clear, concise, and user-friendly documentation
• Experience collaborating with subject matter experts (SMEs), Program Managers (PgMs), engineers, and business stakeholders to gather and validate information
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint) and document collaboration tools
• An ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment
• Strong organizational, analytical, problem-solving, and critical-thinking skills
• An ability to work independently with minimal supervision and exercise sound judgment in prioritizing work and resolving issues
• Experience editing and coordinating the work of multiple writers or contributors
• Knowledge of technical publication standards, document control processes, and style guides
• Experience supporting proposal development, government contracting, defense, engineering, technology, or professional services organizations
• Familiarity with content management systems, document repositories, and workflow tools
• Experience developing process documentation, standard operating procedures (SOPs), training materials, or user guides
• Experience with document layout and publishing tools such as Microsoft Office products such as Word, Excel, PowerPoint, and Visio, or similar applications
• Experience working with cross-functional teams and representing an organization during customer or stakeholder engagements
• Self-motivated and proactive with a strong customer-service orientation
• An ability to adapt to changing priorities and business requirements
• A commitment to producing accurate, high-quality deliverables

Professional CertificationsNone required, but an Edifecs certification is preferredYears of Professional Experience10+ years of professional experienceDesired experienceDeep hands-on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows involving the following transactions:

• X.12 medical claims (837, 834, 835, 277, etc)
• 270⁄271 and 278 transactions
• 999 transactions

Knowledge of HIPAA compliance requirements in cloud data architecture

Experience working within large, regulated enterprises or federal environments

Experience with EdifecsFormal EducationBachelor’s degree in Computer Science, Engineering, or a related scientific/technical discipline and 10 years of relevant experience; an additional eight (8) years of relevant experience may be substituted for educationCitizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position.  However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
4. This is a W-2 position
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Syms Strategic Group (SSG) is seeking a talented Tech Writer/Editor

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $74,263- $81,970

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

• Write and update material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance
• Refine work of writers and coordinate activities of writers engaged in preparing technical, scientific, medical, or other material for publication in conjunction with or independent from manufacturing, research, and related activities
• Frequent use and general knowledge of industry practices, techniques, and standards
• Utilize general application of concepts and principles
• Develop solutions to a variety of problems of moderate scope and complexity
• Refer to policies and practices for guidance
• Contribute to the completion of organizational projects and goals
• Represent organization on specific projects

Required Skills and Experience

• Demonstrated experience developing, editing, and maintaining technical documentation, reports, manuals, procedures, process guides, proposals, and other business or technical publications
• Strong written and verbal communication skills with exceptional attention to detail, grammar, style, and document quality
• An ability to translate complex technical, operational, or business information into clear, concise, and user-friendly documentation
• Experience collaborating with subject matter experts (SMEs), Program Managers (PgMs), engineers, and business stakeholders to gather and validate information
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint) and document collaboration tools
• An ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment
• Strong organizational, analytical, problem-solving, and critical-thinking skills
• An ability to work independently with minimal supervision and exercise sound judgment in prioritizing work and resolving issues
• Experience editing and coordinating the work of multiple writers or contributors
• Knowledge of technical publication standards, document control processes, and style guides
• Experience supporting proposal development, government contracting, defense, engineering, technology, or professional services organizations
• Familiarity with content management systems, document repositories, and workflow tools
• Experience developing process documentation, standard operating procedures (SOPs), training materials, or user guides
• Experience with document layout and publishing tools such as Microsoft Office products such as Word, Excel, PowerPoint, and Visio, or similar applications
• Experience working with cross-functional teams and representing an organization during customer or stakeholder engagements
• Self-motivated and proactive with a strong customer-service orientation
• An ability to adapt to changing priorities and business requirements
• A commitment to producing accurate, high-quality deliverables

Professional CertificationsNone required, but an Edifecs certification is preferredYears of Professional Experience10+ years of professional experienceDesired experienceDeep hands-on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows involving the following transactions:

• X.12 medical claims (837, 834, 835, 277, etc)
• 270⁄271 and 278 transactions
• 999 transactions

Knowledge of HIPAA compliance requirements in cloud data architecture

Experience working within large, regulated enterprises or federal environments

Experience with EdifecsFormal EducationBachelor’s degree in Computer Science, Engineering, or a related scientific/technical discipline and 10 years of relevant experience; an additional eight (8) years of relevant experience may be substituted for educationCitizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position.  However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
4. This is a W-2 position
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Job Title: Video Editor and Producer (AI & Performance Ads) Remote in USA

Salary: $58,000 to $70,000 plus bonus and benefits

Location: USA

Hours: EST

About the Role

PetLab Co. is a leader in the DTC pet supplement market, with 9-figure revenue. We’re profitable and growing fast around the world.

In performance marketing, a Video Editor does more than make things look good. Every cut, hook and caption you make exists to stop the scroll, hold attention and drive a purchase. You’ll be judged on how your ads perform, not on how cinematic they are.

This is an editing-led role for someone with a proven track record of AI-powered performance ads. You’ll produce high volumes of ads for Meta, TikTok and YouTube that are built to convert. You’ll mix UGC, creator footage, stock, and AI-generated video, avatars and voiceovers.

You’ll work closely with our Creative Strategists, Paid Media, Video Producers, Organic Social and Influencer teams. This isn’t a cut-to-brief role. You’ll bring your own ideas, write scripts and hooks, and help shape the creative strategy behind ads that scale customer acquisition and revenue.

Who Will You Report Into?

Hi, I’m Michael, Head of Innovation. We’re looking for an experienced, fast editor who’s obsessed with direct response and has already built a career on AI-powered ads.

You’ll be a core part of our in-house creative engine, working day to day with industry-leading creative strategists. You’ll see exactly how your ads perform, and you’ll have a direct impact on how we acquire customers.

If you’ve made hundreds of AI ads that convert and want to do your best work at a 9-figure DTC brand, let’s talk.

What You’ll be Responsible For:

1. Performance Video Editing – You’ll spend most of your week in the timeline, turning briefs and raw footage into ads that convert. This will include:

• Editing short-form video ads for Meta, TikTok and YouTube from briefs supplied by our Creative Strategists

• Writing hooks for the first 3 seconds, keeping the pacing tight, and making sure something visual changes every 2–3 seconds to hold attention

• Adding captions, text overlays, sound design, music and clear calls-to-action that suit each platform

• Cutting UGC, creator, influencer, studio and stock footage into native-feeling ads

• Exporting in 9:16, 4:5, 1:1 and 16:9, with files named and organized so media buyers can launch right away

• Testing new AI tools to give you that extra edge!

The goal: ads that stop the scroll and drive purchases.

2. Creative Strategy & Scripting – You won’t just execute briefs. You’ll help come up with the ideas behind them. This will include:

• Writing direct-response scripts, hooks and CTAs for UGC, creator, AI-avatar and product ads

• Pitching new concepts and angles based on performance data, customer pain points and trending formats

• Working with our Creative Strategists to turn insights into briefs, storyboards and shot lists

• Adapting winning scripts into new angles, personas and hook variations for testing

• Bringing an editor’s eye to strategy: spotting what will hold attention before it’s made

The goal: ideas and scripts that are built to convert from the first frame.

3. AI Video Production – AI is already part of how we make ads, and it should be part of how you work every day. This will include:

• Generating AI video, AI avatars/spokespeople, product B-roll and lifestyle scenes with tools such as Veo, Kling, Runway, Higgsfield, HeyGen and Arcads

• Creating AI voiceovers and localized versions with tools such as ElevenLabs

• Fixing AI outputs so they hold up as real ads: character consistency, product accuracy and overall realism

• Using AI to speed up editing, such as auto-captions, transcript-based editing, upscaling and cleanup

• Building repeatable AI workflows and templates, and sharing what works with the team

The goal: more high-quality ads, made faster, at lower cost.

4. Iteration & Testing – You’ll help our strategists find winning ads and scale them through fast variations. This will include:

• Producing many versions of winning ads with new hooks, intros, avatars, lengths and messaging

• Building versions that change one variable at a time for structured A/B tests (for example, Hook A vs Hook B)

• Reviewing performance data (Hook Rate, Hold Rate, CTR, CPA, ROAS) and drop-off points with the team, then re-editing to fix weak spots

• Studying competitor and trending ads so PetLab’s creative stays native to each platform

The goal: keep improving creative performance by testing at volume.

What Your Day-to-Day Will Look Like:

• 60% Editing & AI production: performance video editing and AI video generation

• 25% Creative & scripting: ideation, scriptwriting and briefing with strategists

• 15% Iteration & analysis: building test variations and reviewing performance data

We’re looking for someone with deep editing craft, a direct-response mindset and a proven track record with AI ads.

You must have:

• 4+ years of video editing experience, including at least 2 years focused on paid social ads for DTC or eCommerce brands

• Proven experience creating AI-powered ads and creative. Your portfolio must include AI-generated ads you made, with the tools you used and your role in each

• Hundreds, ideally thousands, of paid social ads produced across your career, with measurable results (e.g. ROAS, CPA, scaled spend)

• Strong written and spoken English, with the confidence to present ideas, take feedback and work with a global team

• AI video tools as part of your daily workflow, not something you’re still learning (e.g. Veo, Kling, Runway, Higgsfield, HeyGen, Arcads, ElevenLabs)

• Expert skills in Premiere Pro and/or CapCut; After Effects, DaVinci Resolve or motion graphics are a plus

• A strong grasp of what makes an ad convert: hooks, pacing, retention, offers and CTAs, and the ability to write a direct-response script, not just cut one

• Working knowledge of performance metrics (Hook Rate, Hold Rate, CTR, CPA, ROAS) and how editing choices affect them

• The speed and organization to deliver a high volume of ads each week without the quality dropping

• Experience in fast-moving, feedback-heavy creative teams at a high-growth brand or performance agency

• Bonus points if you love animals. Experience with pet or health and wellness brands is a real plus.

Please note: we won’t move forward with portfolios made up only of general editing, YouTube, cinematic, corporate or wedding work. This role is for editors who specialise in performance advertising.

•   20 days PTO excluding bank holidays
• Company Bonus
• Medical, Vision and Dental Insurance
• Generous Learning and development budget
•   Short-Term and Long-Term Disability Insurance
•   Life Insurance
•   401K
• Work Remote
• Monthly Uber coffee/bagel and lunch
• Monthly Internet Stipend

Petlab Co is an equal opportunity employer that is committed to diversity and inclusion. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. We believe that diversity is at the heart of innovation and we welcome passionate candidates from all backgrounds. Come join the family and see for yourself!