Position Purpose: The National Literacy Consultant- CA plays a critical role in advancing high-quality literacy education through the implementation of Benchmark Education's instructional resources and services.

Notice to applicants:

We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy .org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Khan Academy is seeking an experienced and versatile assessment content creator to serve as an Elementary Math Content Creator on the Assessments team.  This is a fixed-term position with an expected term of 24 months. As an assessment content creator, you  will contribute to the development of new, innovative K-12 assessments. The ideal candidates will possess deep knowledge of 3 - 5 grade mathematics, state standards, and assessment development best practices, and have a passion for teaching and learning.

Our math assessments content team of MS and HS math content creators work closely together as a team to optimize standards coherence and alignment, and work cross-functionally with engineers, designers, and other teams at Khan Academy whose close collaboration is essential to delivering a high-quality, equitable, engaging  assessment experience for all learners.

WHAT YOU’LL DO:

• Contribute to the creation of K-12 assessments, leveraging your subject matter expertise to execute on blueprints to  create high-quality assessment content
• Use and contribute to improvements in our content and item management systems
• Ensure alignment of items with state standards and  item development best practices
• Collaborate with teammates and cross-functional teams - product, design, and engineering -to create more engaging,  interactive, and informative assessments for our students
• Innovate with new item types made possible by AI technologies

WHAT YOU BRING

• You are motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere.”
• Deep pedagogical expertise and expertise in state and national standards.
• 2+ years classroom experience teaching elementary school mathematics.
• A focus on assessment as a positive experience integrated with learning.
• Experience with collaborative work on time-sensitive projects.
• Interest in using new AI tools as assistants in content creation.
• Experience in K-12 assessment development.
• Excellent communication skills (oral and written), as well as an eye for detail.
• Excellent time management skills.
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.
• A  growth mindset that is curious and energized to innovate and create something new for our students.
• Project management skills (e.g. fluent with Google docs and spreadsheets and other tools) and a willingness to learn new tools
• A bias to action.
• A passion for education and a desire to change the world
• Nice to have: Middle School teaching and assessment experience

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The compensation band for this role is $77,600 - $87,300 USD annually for candidates based in the United States and $104,863 - $117,969 CAD annually for candidates based in Canada.

The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal’s TED talk from 2023
• Our team:  http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don’t let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

At Colibri Group, culture is at the heart of everything we do. Our values Love, Joy, Boldness, Teamwork, and Curiosity guide how we work together, support our customers, and make a difference in the communities we serve.

Colibri Group is a leader in online professional education, serving more than one million learners each year across a family of trusted education brands. Moreland University helps educators worldwide pursue teacher certification and advanced degrees through collaborative, technology-enabled learning. The admissions experience plays a critical role in helping prospective educators understand their options and take their next step with confidence.

Come Build What’s Next

We’re looking for an Admissions Quality & Performance Manager to make every prospective educator’s experience more helpful, consistent, and effective—from first inquiry through enrollment and program start.

In this hands-on, cross-functional role, you’ll strengthen how admissions teams communicate with candidates, use AI-assisted conversation review and performance data to spot missed opportunities, and turn your findings into practical coaching and process improvements. Your work will support stronger enrollment conversion, fewer avoidable drop-offs, and an experience that reflects Moreland’s mission.

We’re looking for someone who understands service-oriented admissions or consultative customer interactions and can connect the human side of an interaction with measurable outcomes. You should be comfortable listening to calls, reviewing emails and texts, discussing quality with admissions leaders, working in HubSpot, and translating trends into changes teams can put into practice.

What You’ll Do

• Own admissions interaction quality. Develop and maintain practical QA scorecards for calls, emails, and texts, using AI-assisted review and targeted human evaluation to assess accuracy, responsiveness, empathy, follow-up, and the overall candidate experience’
• Turn reviews into better coaching. Partner with admissions leadership to calibrate expectations, identify strong-performing interaction patterns, provide actionable feedback, and improve scripts, outreach practices, and individual coaching
• Improve enrollment conversion. Analyze inquiry-to-enrollment performance across direct-to-consumer (B2C), partner-supported (B2B2C), and business-to-business (B2B) journeys; identify where candidates disengage, why applications are closed-lost, and what could move more qualified candidates forward
• Make performance visible. Use HubSpot, Excel, and reporting dashboards to track lead response time, stage progression, enrollment yield, time to enrollment, enrollment melt (enrolled candidates who do not start), quality trends, and other key measures
• Find and fix friction in the journey. Map candidate touchpoints, handoffs, follow-up expectations, and service-level targets; partner with Admissions, Marketing, Revenue Operations, Account Management, and Program Advisors to address delays, repeat contacts, and inconsistent information
• Listen to the voice of the candidate. Bring together feedback from surveys, lost-candidate conversations, support trends, and interaction reviews to understand satisfaction and improve the experience through onboarding and early program participation
• Protect accuracy and trust. Flag inaccurate or incomplete program, cost, certification, and eligibility information, as well as potential contact-consent or other compliance concerns; escalate issues to the appropriate owners and measure whether corrective changes work

What You’ll Bring

• Relevant quality and service experience. A track record in admissions quality, contact-center QA, customer experience, sales quality, or a closely related service-oriented environment, with hands-on responsibility for improving real customer or candidate interactions
• Coaching through evidence. Experience reviewing calls or written communications, applying quality standards consistently, and translating observations into constructive, specific guidance that helps teams improve
• Measured operational improvement. Examples of improving conversion, response time, quality, follow-up effectiveness, or another meaningful service or sales outcome
• Strong CRM and reporting skills. Practical proficiency with HubSpot or a comparable CRM, Excel, and dashboard/reporting tools such as Power BI or Tableau; comfort finding trends and explaining what the data means
• Customer-first judgment. The ability to balance speed, enrollment outcomes, empathy, accuracy, and compliance when evaluating how teams engage prospective educators
• Clear communication and partnership. Confidence collaborating across admissions, marketing, account management, and operations, including giving candid feedback and helping others act on it
• Education and industry awareness. A bachelor’s degree in business, analytics, education, or a related field; experience in higher education admissions is strongly preferred, while strong experience in a comparable service-driven environment will also be considered

Tools, Platforms, and Methodologies You May Use

Experience with every tool or platform below is not required. We care most about your ability to evaluate conversations, use reporting to identify patterns, and help teams improve. This is not a software testing or coding role; SQL and Python are not required.

• HubSpot and CRM quality reporting, including data accuracy, stage definitions, and follow-up activity
• Excel and BI dashboards such as Power BI or Tableau
• AI-assisted conversation intelligence and QA platforms, such as Gong, Observe.AI, CallMiner, or similar tools
• Candidate experience surveys and feedback tools, such as Qualtrics, Medallia, or comparable solutions
• Quality scorecards, calibration reviews, funnel analysis, service-level monitoring, and structured testing of outreach or process changes

Why You’ll Love Working Here

• Help shape a growing quality function rather than simply maintain an established checklist
• See the direct impact of better conversations and follow-up on educators taking the next step in their careers
• Work on meaningful problems at the intersection of candidate experience, admissions performance, and process improvement
• Have room to recommend improvements, test ideas, and help turn insights into everyday team practices
• Collaborate closely with leaders and partners across Admissions, Sales, Marketing, Revenue Operations, and student-facing teams
• Join a mission-driven organization where your judgment, curiosity, and service mindset can have a visible impact

We Encourage You to Apply

You may not check every preferred box, and that is okay! We welcome relevant experience from higher education admissions, enrollment operations, contact-center quality, customer experience, and other consultative, service-driven environments. Familiarity with teacher certification and education-specific rules can be learned; sound judgment, curiosity, and the ability to improve how people are treated are essential.

This role does require hands-on experience evaluating customer or candidate interactions, using performance information to recommend improvements, and working with a CRM. If your background is primarily software testing or technical QA, without experience improving human-facing service interactions, this may not be the right opportunity.

If you enjoy finding the moment a candidate journey breaks down—and helping a team make that experience better—we would love to hear from you.

What You Can Expect From Our Hiring Process

We want our interview process to give you a clear picture of the role, the team, and what it’s like to work at Colibri while giving us the opportunity to understand your experience, how you approach your work, and what you’re looking for next. We do not use AI to review applications; your application is reviewed by a human on the Talent Acquisition team. While the exact process may vary slightly by role, you can generally expect:

1. Recruiter Conversation

An introductory conversation with Talent Acquisition about your experience, career goals, interest in Colibri, compensation, and next steps

1. Hiring Manager Conversation

A deeper discussion of your experience evaluating customer interactions, improving conversion and service outcomes, and coaching teams through actionable findings

1. Team and/or Cross-Functional Interviews

Conversations with key admissions and business partners to explore collaboration, judgment, and how you would approach Moreland’s candidate journey

1. Final Conversation and Decision

If an additional stakeholder conversation is needed, we will explain the reason and timing in advance. Talent Acquisition will keep you updated throughout the process

Our goal is to make the experience thoughtful, respectful, and transparent. We encourage you to ask questions throughout the process, we’re evaluating the opportunity together. Our application deadline is: October 21st, 2026

Our Commitment to Inclusion

Colibri Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome, respected, and empowered to do their best work. We encourage qualified candidates from all backgrounds, experiences, and career paths to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Department/Team: Innovation and Research, Evaluation, and Quality Improvement (IREQI) Salary: $110,000 - $120,000 FLSA Status: Exempt Expected Start Date: October 1, 2026 Location: Remote with 15% Travel About Sandy Hook Promise Sandy Hook Promise (SHP) envisions a future where all children are free from school shootings and other acts of violence.

At Colibri Group, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, Boldness, Teamwork, and Curiosity.  These values guide our interactions with each other, our customers, and our community.

Becker Professional Education, proudly part of the Colibri Group family, is a leader in CPA Exam Review, CMA Exam Review, and CPE (Continuing Professional Education). Our programs are led by expert instructors and feature high-quality content delivered through flexible learning formats, including on-demand resources and webcasts. To learn more about our offerings and our commitment to excellence, visit us at www.becker.com.

Becker is trusted by accountants around the globe for industry-leading tools and unwavering support that drive success. Our focus is on delivering results—results that stem from a deep commitment to our students’ success. We create personalized learning experiences, leverage cutting-edge technologies, and tirelessly advocate for the accounting profession. These efforts have made Becker the choice of over 1 million CPA candidates worldwide.

Position Overview:

The Senior Manager, Customer Curriculum Solutions helps Becker build new training offerings that meet the content needs of accounting firms and corporate accounting and finance teams. This person works directly with B2B customers to understand what their people need to learn, adapts customers’ existing content into curriculum that fits Becker’s offerings, and develops new curriculum where gaps exist. They also bring the customers’ perspective to product teams and help confirm that new offerings meet customer and internal standards before launch.

The role suits a CPA who understands how accounting professionals learn and work, and who enjoys turning customer needs into high-quality, practical curriculum. As the new-offerings portfolio grows, this role is expected to build and lead a small team.

What You’ll Do

Curriculum development and customer content adaptation

•    Partner with B2B customers to develop on-demand, live, virtual, and/or hybrid custom training programs, including simulation-based training.

•    Design and develop curriculum for new training offerings, including learning objectives, course structure, content, and assessments.

•    Ensure content is technically accurate, current, and aligned with professional and CPE standards.

•    Collaborate with subject matter experts, authors, and instructional designers to develop and refine content.

•    Maintain consistent quality and learner experience across customer-adapted and Becker-developed content.

Customer discovery and sales support

•    Lead discovery calls with B2B customers to understand their training needs, content gaps, and learning goals.

•    Gather B2B engagement details, such as audience, timelines, and success measures, to inform how offerings are scoped.

•    Join sales calls as a subject matter expert to explain new offerings, answer technical accounting questions, and capture customer feedback.

•    Identify new training opportunities based on customer need, market demand, and trends in the accounting profession.

Product requirements and testing

•    Document curriculum and content requirements for Product and Engineering teams as PRDs or user stories.

•    Act as the voice of the customer during build, answering questions and clarifying requirements as work progresses.

•    Support testing, including user acceptance testing, content review, and customer pilots, to confirm new offerings meet customer and internal requirements.

Leadership

•    Build relationships across Curriculum, Product, Engineering, and Sales to keep new-offering work aligned and on schedule.

•    Help shape the team’s processes for customer content adaptation and curriculum development.

•    Hire, develop, and manage direct reports as the team grows.

What You’ll Need to Succeed

•    Active CPA license.

•    Bachelor’s degree in accounting, finance, or related field.

•    7+ years of professional accounting experience.

•    Experience leading client-facing conversations and turning customer needs into clear, actionable recommendations.

•    Strong written communication skills, including the ability to produce structured documentation for technical and non-technical audiences.

•    Proven ability to manage multiple projects and stakeholders in a fast-paced, cross-functional environment.

•    Experience mentoring, leading, or managing others, formally or informally.

•    Ability to travel up to 10%.

Preferred Qualifications

•    Public accounting experience.

•    Learning and development or instructional design experience, especially in professional education or CPE.

•    Familiarity with NASBA CPE standards

•    Experience supporting B2B sales or managing enterprise client relationships.

•    Prior people-management experience.

Nice to Have

•    Product management experience, including writing PRDs or user stories and working with engineering teams.

•    Experience with Agile development practices and tools such as Jira or Confluence.

•      Experience running user acceptance testing, beta programs, or customer pilots.

Colibri Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Colibri Group, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, Boldness, Teamwork, and Curiosity.  These values guide our interactions with each other, our customers, and our community.

Becker Professional Education, proudly part of the Colibri Group family, is a leader in CPA Exam Review, CMA Exam Review, and CPE (Continuing Professional Education). Our programs are led by expert instructors and feature high-quality content delivered through flexible learning formats, including on-demand resources and webcasts. To learn more about our offerings and our commitment to excellence, visit us at www.becker.com.

Becker is trusted by accountants around the globe for industry-leading tools and unwavering support that drive success. Our focus is on delivering results—results that stem from a deep commitment to our students’ success. We create personalized learning experiences, leverage cutting-edge technologies, and tirelessly advocate for the accounting profession. These efforts have made Becker the choice of over 1 million CPA candidates worldwide.

Position Overview:

The Senior Manager, Customer Curriculum Solutions helps Becker build new training offerings that meet the content needs of accounting firms and corporate accounting and finance teams. This person works directly with B2B customers to understand what their people need to learn, adapts customers’ existing content into curriculum that fits Becker’s offerings, and develops new curriculum where gaps exist. They also bring the customers’ perspective to product teams and help confirm that new offerings meet customer and internal standards before launch.

The role suits a CPA who understands how accounting professionals learn and work, and who enjoys turning customer needs into high-quality, practical curriculum. As the new-offerings portfolio grows, this role is expected to build and lead a small team.

What You’ll Do

Curriculum development and customer content adaptation

•    Partner with B2B customers to develop on-demand, live, virtual, and/or hybrid custom training programs, including simulation-based training.

•    Design and develop curriculum for new training offerings, including learning objectives, course structure, content, and assessments.

•    Ensure content is technically accurate, current, and aligned with professional and CPE standards.

•    Collaborate with subject matter experts, authors, and instructional designers to develop and refine content.

•    Maintain consistent quality and learner experience across customer-adapted and Becker-developed content.

Customer discovery and sales support

•    Lead discovery calls with B2B customers to understand their training needs, content gaps, and learning goals.

•    Gather B2B engagement details, such as audience, timelines, and success measures, to inform how offerings are scoped.

•    Join sales calls as a subject matter expert to explain new offerings, answer technical accounting questions, and capture customer feedback.

•    Identify new training opportunities based on customer need, market demand, and trends in the accounting profession.

Product requirements and testing

•    Document curriculum and content requirements for Product and Engineering teams as PRDs or user stories.

•    Act as the voice of the customer during build, answering questions and clarifying requirements as work progresses.

•    Support testing, including user acceptance testing, content review, and customer pilots, to confirm new offerings meet customer and internal requirements.

Leadership

•    Build relationships across Curriculum, Product, Engineering, and Sales to keep new-offering work aligned and on schedule.

•    Help shape the team’s processes for customer content adaptation and curriculum development.

•    Hire, develop, and manage direct reports as the team grows.

What You’ll Need to Succeed

•    Active CPA license.

•    Bachelor’s degree in accounting, finance, or related field.

•    7+ years of professional accounting experience.

•    Experience leading client-facing conversations and turning customer needs into clear, actionable recommendations.

•    Strong written communication skills, including the ability to produce structured documentation for technical and non-technical audiences.

•    Proven ability to manage multiple projects and stakeholders in a fast-paced, cross-functional environment.

•    Experience mentoring, leading, or managing others, formally or informally.

•    Ability to travel up to 10%.

Preferred Qualifications

•    Public accounting experience.

•    Learning and development or instructional design experience, especially in professional education or CPE.

•    Familiarity with NASBA CPE standards

•    Experience supporting B2B sales or managing enterprise client relationships.

•    Prior people-management experience.

Nice to Have

•    Product management experience, including writing PRDs or user stories and working with engineering teams.

•    Experience with Agile development practices and tools such as Jira or Confluence.

•      Experience running user acceptance testing, beta programs, or customer pilots.

Colibri Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Company

At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we’re ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.

Role Overview

We are seeking an experienced Data Analytics professional with content and curriculum design experience to serve as a Subject Matter Expert (SME) for our Data Analytics Bootcamp. This SME will partner with Springboard’s learning team to review and update our curriculum and develop net-new learning content to ensure our program reflects current industry expectations for entry-level data analytics roles.

Key Responsibilities

Curriculum Review & Alignment

• Review content across Excel, statistics, financial analysis, visualization, reporting, SQL, Python, and advanced analytics modules for accuracy, relevance, and appropriate depth/breadth to prepare learners for entry-level data analytics roles.
• Recommend curriculum and content updates based on current analyst responsibilities, modern BI/data tools, and AI-assisted data analytics practices.
• Help distinguish foundational skills from advanced or more specialized topics and align outcomes with entry-level and early-career analyst expectations.
• Develop content where needed – this may include writing original content, and using AI to develop new learning aids or resources (videos, PDFs, infographics, etc.)

AI in Data Analytics

• Develop and review content that teaches how to use AI as a workflow accelerator while preserving analytical reasoning and human judgment.
• Create explainers (videos, infographics, PDFs) for using AI to troubleshoot formulas, support step-by-step analysis, draft summaries and chart explanations, and explore visualization approaches.
• Teach responsible AI use: validating outputs, identifying unsupported conclusions, protecting sensitive data, and maintaining human accountability.
• Design AI-enabled exercises that reinforce, rather than bypass, core analytics skills.

Content Development & Quality Assurance

• Write or revise lessons, exercises, projects, case studies, quizzes, and assessments using realistic business scenarios and datasets.
• Review spreadsheet activities, SQL queries, Python scripts, visualizations, and AI-assisted workflows for technical accuracy and pedagogical effectiveness.
• Develop practical reporting activities that help learners interpret KPIs and communicate insights clearly to operational and non-technical stakeholders.

Qualifications

• Bachelor’s or Master’s degree in Data Analytics, Computer Science, Statistics, Economics, or a related field.
• 7+ years of experience in data analytics or business analytics ideally within a large, Fortune 1000 organization.
• Experience teaching data analytics and developing data analytics explainer content and/or curricula is a role requirement.
• Experience using AI to develop content (videos, infographics, text and more).
• Responsibility for hiring early-career data analytics talent is a strong plus.
• Strong command of SQL, Python, Microsoft Excel, and visualization tools such as Tableau.
• Strong understanding of statistics, financial analysis, reporting, visualization, and structured analytical problem-solving.
• Hands-on familiarity with generative AI tools and their practical use in analytics workflows, including evaluation of AI-generated outputs for correctness and limitations.
• Excellent written and verbal communication skills and the ability to explain technical concepts to non-technical or beginner audiences.

Pay: $55-60/hour

We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Privacy Rights Notice for Job Applicants

Under the California Consumer Privacy Act (“CCPA”), Springboard is required to inform California residents who are job applicants about the categories of personal information we collect about you and the purposes for which we will use this information. This notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.

The Company

At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we’re ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.

Role Overview

We are seeking an experienced Data Analytics professional with content and curriculum design experience to serve as a Subject Matter Expert (SME) for our Data Analytics Bootcamp. This SME will partner with Springboard’s learning team to review and update our curriculum and develop net-new learning content to ensure our program reflects current industry expectations for entry-level data analytics roles.

Key Responsibilities

Curriculum Review & Alignment

• Review content across Excel, statistics, financial analysis, visualization, reporting, SQL, Python, and advanced analytics modules for accuracy, relevance, and appropriate depth/breadth to prepare learners for entry-level data analytics roles.
• Recommend curriculum and content updates based on current analyst responsibilities, modern BI/data tools, and AI-assisted data analytics practices.
• Help distinguish foundational skills from advanced or more specialized topics and align outcomes with entry-level and early-career analyst expectations.
• Develop content where needed – this may include writing original content, and using AI to develop new learning aids or resources (videos, PDFs, infographics, etc.)

AI in Data Analytics

• Develop and review content that teaches how to use AI as a workflow accelerator while preserving analytical reasoning and human judgment.
• Create explainers (videos, infographics, PDFs) for using AI to troubleshoot formulas, support step-by-step analysis, draft summaries and chart explanations, and explore visualization approaches.
• Teach responsible AI use: validating outputs, identifying unsupported conclusions, protecting sensitive data, and maintaining human accountability.
• Design AI-enabled exercises that reinforce, rather than bypass, core analytics skills.

Content Development & Quality Assurance

• Write or revise lessons, exercises, projects, case studies, quizzes, and assessments using realistic business scenarios and datasets.
• Review spreadsheet activities, SQL queries, Python scripts, visualizations, and AI-assisted workflows for technical accuracy and pedagogical effectiveness.
• Develop practical reporting activities that help learners interpret KPIs and communicate insights clearly to operational and non-technical stakeholders.

Qualifications

• Bachelor’s or Master’s degree in Data Analytics, Computer Science, Statistics, Economics, or a related field.
• 7+ years of experience in data analytics or business analytics ideally within a large, Fortune 1000 organization.
• Experience teaching data analytics and developing data analytics explainer content and/or curricula is a role requirement.
• Experience using AI to develop content (videos, infographics, text and more).
• Responsibility for hiring early-career data analytics talent is a strong plus.
• Strong command of SQL, Python, Microsoft Excel, and visualization tools such as Tableau.
• Strong understanding of statistics, financial analysis, reporting, visualization, and structured analytical problem-solving.
• Hands-on familiarity with generative AI tools and their practical use in analytics workflows, including evaluation of AI-generated outputs for correctness and limitations.
• Excellent written and verbal communication skills and the ability to explain technical concepts to non-technical or beginner audiences.

Pay: $55-60/hour

We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Privacy Rights Notice for Job Applicants

Under the California Consumer Privacy Act (“CCPA”), Springboard is required to inform California residents who are job applicants about the categories of personal information we collect about you and the purposes for which we will use this information. This notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

This role, reporting to the Director of Customer Enablement, provides direct operational leadership and strategic oversight of Toast’s high-volume, 1:many live training team, supporting the full customer lifecycle for our SMB and Core customer base across the US and International markets. As a Senior Manager, you will scale this high-impact program while ensuring quality and adherence to facilitation standards across all virtual offerings, tying training directly to reduced customer friction and product adoption, all while helping shape the future of live customer instruction at Toast.

This leader partners closely with Customer Enablement Programs, Learning Design, Customer Success, Go To Market, and Product teams to ensure our live training strategy evolves alongside technological advancements in training and education, while always putting our customers’ needs first.

A day in the life (Responsibilities)

Program Strategy & Scalability

• Own the strategic vision and operational excellence of the SMB/Core training team, ensuring training models remain scalable and impactful as Toast grows.
• Lead the evolution of training programs to align with broader company strategic initiatives, such as international expansion.
• Create, assess, and maintain team processes and standards
• Partner with Enablement Program Managers to ensure the training program drives customer usage and supports customer growth and retention.

Team Leadership & Development

• Build, lead and maintain a high-performing team of Trainers by overseeing team objectives, key results, standards, projects, and metrics.
• Develop the team through coaching, mentoring, performance management, and upskilling.
• Manage capacity and utilization, ensuring the team’s time is focused on the highest-impact work and that delivery capacity scales with demand.
• Oversee the training schedule and delivery logistics to ensure consistent, reliable access to live training for our customers.
• Serve as the escalation point and quality owner for live training delivery, ensuring adherence to facilitation standards and a consistently excellent customer experience.

Cross-Functional Alignment & Program Insights

• Collaborate directly with leaders across GTM, Marketing, Customer Success, and Product to ensure live training supports key cross-functional goals and a seamless customer experience.
• Partner with Learning Design and Customer Enablement Programs to identify efficiency gaps and translate product changes and customer friction points into new or evolved training content.
• Own data-driven readouts to stakeholders on training metrics, program progress, and impact, and oversee the data infrastructure behind those insights alongside our Analytics team
• Represent training in cross-functional planning, influencing senior stakeholders to ensure training strategy aligns with broader company priorities.

AI Strategy & Innovation

• Define and evolve Toast’s strategy for incorporating AI into customer training, including AI-assisted content development and in-class tools, ensuring the program stays ahead of how AI reshapes instructor-led education.
• Pilot and evaluate emerging AI training tools that meaningfully improve program quality or scale.

What you’ll need to thrive (Requirements)

• Minimum of 8 years of experience in B2B Customer Training, Enablement, Instructional Program Management, Learning Design or a related discipline within a fast-paced, high-output environment.
• 4+ years of people management experience, with a proven ability to coach, develop, and inspire trainers or enablement professionals.
• Demonstrated experience managing a live/virtual training calendar and team capacity at scale, balancing delivery volume with program quality.
• Deep expertise in instructional strategy, with a strong understanding of how to design and evolve curriculum to solve specific customer proficiency and adoption gaps.
• Demonstrated experience influencing senior stakeholders and driving cross-functional alignment to deliver measurable customer outcomes.
• Strong data and analytical skills, with experience using performance and customer usage data to guide prioritization and program design.
• Familiarity with how AI tools can enhance live training delivery, content development, or trainer coaching, with genuine interest in helping shape how AI is incorporated into the team’s future strategy.
• Confident working in a fast-paced, ever-changing environment with ambiguity, effectively operating both strategically and tactically.

Nice to Haves:

• Experience managing a remote, distributed, multi-region/multi-country training team.
• Experience piloting or scaling AI-assisted training tools
• Technical familiarity with virtual classroom and LMS platforms (e.g., Zoom, Articulate, or similar).
• Familiar with and empathetic to the restaurant customer experience and the unique operational workflows of restaurant operators.

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$149,000—$238,000 USD

Zone B

$130,000—$208,000 USD

Zone C

$117,000—$187,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

---—

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you.

Position Summary

Oversee ExtraHop eLearning programs, content, materials, and systems to drive a positive impact to revenue teams.  With a bias for action, take initiative in addressing gaps in revenue performance through the creation of learning experiences that have a meaningful and positive impact on various sales processes and activities.  This position will be a key member of the enablement team in setting standards for learning experiences and supporting the creation of best-practices and continuous improvement of eLearning content and materials

Key Responsibilities

• Design and creation of learning experiences (eLeaning course, paths, guides, videos) for onboarding, ramping, readiness, and ongoing effectiveness and accreditation

• Designing, creating, and publishing enablement experiences, including videos, guides, instructions, and lessons

• Identify key performance indicators such as surveys, assessment scorecards, and feedback that demonstrate impact and identify areas of improvement

• Manage and maintain internal eLearning Library (LMS), including full lifecycle of creation, updating, and archiving

• Create and maintain a library of multimedia assets for use by other team members in building eLearning and live sessions

• Analysis of needs, planning, building, and execution of programs

• Collaborate with stakeholders and subject matter experts  to ensure high-quality and impactful learning experiences through content, messaging, visuals, videos, and materials that support how sellers learn

• Collaborate with teammates on best practices for enablement experiences, reusable templates, and internal guides for consistent quality and high-impact

• Apply the latest sales enablement techniques and instructional design principles

• Support additional projects focused on improving sales effectiveness

• Work cooperatively with others within the organization and other cross-functional stakeholders.

• Work well in fast-paced, high-stress environments.

• Has predictable, reliable attendance.

Required Qualifications

• 4 year college degree
• 5 Years of experience in revenue enablement in creating eLearning, enablement programs, facilitating learning sessions, and driving positive impact to sales teams

Preferred Qualifications

• Experience planning, designing, and creating learning experiences for revenue-generating teams (SDR, BDR, sales, sales engineering)
• Certifications or training in revenue enablement courses and programs

Skills and Competencies

• Sales enablement platforms (HighSpot, Showpad, Seismic, and others)
• Learning Management System experience (Lessonly, SkillJar, Docebo, and others)
• Cloud office suites: Google Suite, Microsoft Office 365
• Learning design tools
• Basic video editing and production skills
• Experience with sales methodologies, frameworks, and processes
• Live facilitation experience (over Zoom/Teams or in-person classroom)

The salary range for this role is $135,000 - $149,000 + bonus + benefits

ABOUT EXTRAHOP

ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments.

This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise.

OUR VALUES

Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team.

Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues.

Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company.

Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done.

Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo.

Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team.

BENEFITS

Employees’ wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!

To learn more, visit our website or follow us on LinkedIn .

Create a Job Alert

Interested in building your career at ExtraHop? Get future opportunities sent straight to your email.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

This role, reporting to the Director of Customer Enablement, provides direct operational leadership and strategic oversight of Toast’s high-volume, 1:many live training team, supporting the full customer lifecycle for our SMB and Core customer base across the US and International markets. As a Senior Manager, you will scale this high-impact program while ensuring quality and adherence to facilitation standards across all virtual offerings, tying training directly to reduced customer friction and product adoption, all while helping shape the future of live customer instruction at Toast.

This leader partners closely with Customer Enablement Programs, Learning Design, Customer Success, Go To Market, and Product teams to ensure our live training strategy evolves alongside technological advancements in training and education, while always putting our customers’ needs first.

A day in the life (Responsibilities)

Program Strategy & Scalability

• Own the strategic vision and operational excellence of the SMB/Core training team, ensuring training models remain scalable and impactful as Toast grows.
• Lead the evolution of training programs to align with broader company strategic initiatives, such as international expansion.
• Create, assess, and maintain team processes and standards
• Partner with Enablement Program Managers to ensure the training program drives customer usage and supports customer growth and retention.

Team Leadership & Development

• Build, lead and maintain a high-performing team of Trainers by overseeing team objectives, key results, standards, projects, and metrics.
• Develop the team through coaching, mentoring, performance management, and upskilling.
• Manage capacity and utilization, ensuring the team’s time is focused on the highest-impact work and that delivery capacity scales with demand.
• Oversee the training schedule and delivery logistics to ensure consistent, reliable access to live training for our customers.
• Serve as the escalation point and quality owner for live training delivery, ensuring adherence to facilitation standards and a consistently excellent customer experience.

Cross-Functional Alignment & Program Insights

• Collaborate directly with leaders across GTM, Marketing, Customer Success, and Product to ensure live training supports key cross-functional goals and a seamless customer experience.
• Partner with Learning Design and Customer Enablement Programs to identify efficiency gaps and translate product changes and customer friction points into new or evolved training content.
• Own data-driven readouts to stakeholders on training metrics, program progress, and impact, and oversee the data infrastructure behind those insights alongside our Analytics team
• Represent training in cross-functional planning, influencing senior stakeholders to ensure training strategy aligns with broader company priorities.

AI Strategy & Innovation

• Define and evolve Toast’s strategy for incorporating AI into customer training, including AI-assisted content development and in-class tools, ensuring the program stays ahead of how AI reshapes instructor-led education.
• Pilot and evaluate emerging AI training tools that meaningfully improve program quality or scale.

What you’ll need to thrive (Requirements)

• Minimum of 8 years of experience in B2B Customer Training, Enablement, Instructional Program Management, Learning Design or a related discipline within a fast-paced, high-output environment.
• 4+ years of people management experience, with a proven ability to coach, develop, and inspire trainers or enablement professionals.
• Demonstrated experience managing a live/virtual training calendar and team capacity at scale, balancing delivery volume with program quality.
• Deep expertise in instructional strategy, with a strong understanding of how to design and evolve curriculum to solve specific customer proficiency and adoption gaps.
• Demonstrated experience influencing senior stakeholders and driving cross-functional alignment to deliver measurable customer outcomes.
• Strong data and analytical skills, with experience using performance and customer usage data to guide prioritization and program design.
• Familiarity with how AI tools can enhance live training delivery, content development, or trainer coaching, with genuine interest in helping shape how AI is incorporated into the team’s future strategy.
• Confident working in a fast-paced, ever-changing environment with ambiguity, effectively operating both strategically and tactically.

Nice to Haves:

• Experience managing a remote, distributed, multi-region/multi-country training team.
• Experience piloting or scaling AI-assisted training tools
• Technical familiarity with virtual classroom and LMS platforms (e.g., Zoom, Articulate, or similar).
• Familiar with and empathetic to the restaurant customer experience and the unique operational workflows of restaurant operators.

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$149,000—$238,000 USD

Zone B

$130,000—$208,000 USD

Zone C

$117,000—$187,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

---—

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Us Udacity is now an Accenture company, and exciting things are happening! 🚀 We are on a mission of forging futures in tech through radical talent transformation in digital...

CodePath is the largest educator of college computer science students in the country. We’ve trained over 40,000 students from 1,000+ universities, and our partners include Amazon, Google, and other leading technology companies. We’ve spent nearly a decade training the next generation of technical talent, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world.

We’re now expanding into new markets and scaling our team so we can move at the speed AI is transforming the workforce. People joining CodePath now will have the opportunity to help architect the next frontier of our work.

We believe technical skill is the fastest way to turn raw talent into real opportunity. We train the engineers the AI era runs on, building toward millions of learners, hundreds of millions in revenue, and billions in economic impact. If you want to own something and be part of a 0-to-1 journey at an organization moving at the speed of AI, this is the place to build it.

About the Role

Location: Remote, United States

Role-Type: Part-Time, W2 Employee

Reports To: Senior Manager of AI Practice, Claude Corps

Compensation: $110,000 to $124,500 per year

Start Date: September 21st, ahead of the October 19th cohort launch

Together with Anthropic, CodePath launched Claude Corps in June 2026, a national fellowship program with a $150 million commitment to place 1,000 AI-trained fellows at nonprofits across America. A fellowship is only as good as the engineer riding alongside the fellow when something breaks at midnight. As a CodePath Mentor, that engineer is you.

You are the full-time technical coach for a portfolio of roughly ten pods: about 20 fellows across 8-12 host organizations, from pre-Basecamp through the final day of the program. You are the coach that develops the fellow: you have first eyes on every pull request, you catch the patterns when something is off, and you proactively resolve any roadblocks that come up. The host org directs the fellow’s day-to-day work, the curriculum team owns what they learn, and your Sr. Manager of AI Practice is the manager of record who holds the performance bar. Your job is to make each fellow better at the work.

The work is mostly written and asynchronous: code review on pull requests, feedback on roadmap drafts and quarterly business reviews, weekly office hours, and a few synchronous deep dives when something needs more than text. You will not be the deepest expert in the room for every fellow, and we are honest about that. You carry the throughline: you know your pods end to end, see patterns nobody else sees, and pull in deeper expertise the moment a single fellow needs it.

This role is built for engineers who would rather coach 20 engineers through real production work than ship one feature themselves. You are a few years further down the road than the fellows: enough professional reps to read code with judgment, a real coaching instinct, and the AI-native practice fellows are being trained to build.

Key Responsibilities

Coach your pods

• Carry roughly 10 pods (about 20 fellows across 8 to 12 host organizations) full-time from pre-Basecamp through final day, calibrating your time across the portfolio rather than sinking into one pod

• Have first eyes on every fellow’s pull request, and give structured written feedback on their real work (PRs, roadmap drafts, architecture proposals, QBR deliverables) at the cohort’s pace, not your inbox’s

• Facilitate weekly 1:1s with all of the Fellows that report to you and document their progress, challenges, and successes using the tooling that Claude Corps operates on

• Lead each fellow’s Day 30/90/180/270 milestone review; you own the fellow-level synthesis and hand it up to your Sr. Manager of AI Practice, who owns the roll-up and the performance call

Deliver the curriculum in your pods

• Deliver the just-in-time modules the curriculum team designs; author lane- or pod-specific content when they commission it, because you have seen the gap from closer in

• Frame and debrief the cohort-wide all-hands your Sr. Manager of AI Practice runs, and the sessions where the curriculum team or a guest teaches your fellows directly

• Co-lead the Basecamp practical assessment alongside Anthropic’s instructors; it is your first calibration on each cohort

Keep the program honest

• When the same problem shows up across three fellows, raise it to the right owner: the Claude Corps leadership team for program efficacy, the curriculum team for curriculum, partner experts for technical depth, host-org managers for a host issue, or your Sr. Manager of AI Practice for a delivery or performance issue

• Be the first stop when a fellow’s technical work is at risk; surface it to your Sr. Manager of AI Practice, who owns the escalation

• Work AI-natively: Claude is core to your coaching loop for code review, pattern-spotting, and feedback at scale, and fellows should see you working the way they are being asked to work

Key Success Metrics

• You have surfaced the top three cohort-wide technical patterns to your Sr. Manager of AI Practice and the curriculum team

• 100% of host-org managers you’ve worked with in the last 30 days can produce one concrete example of your impact

• Every Day 30 review is done and documented, handed up to your Sr. Manager of AI Practice, with a plan for any fellow whose work is at risk or ready for the next challenge

Qualifications

Required

• 2 to 4 years of professional software engineering on a real team: long enough to have opinions about code, short enough to remember being the most junior engineer in the room

• Real coaching or mentorship reps, formal or not: an intern you saw through a summer, a teammate you onboarded, a bootcamp you TA’d. We are hiring the instinct, not a management title

• You can read a pull request you didn’t write, in a stack you don’t use every day, and give feedback that is specific and useful

• You have shipped production work with AI-assisted development tools and can describe specifically how your workflow changed; you have to be ahead of the fellows on this curve

• You are comfortable as a generalist coach: you find the answer or the right person quickly, and you trust partner experts to carry the depth you don’t

• Strong written communication; most of your feedback is asynchronous, read by people who don’t speak your stack

• Comfortable with remote, synchronous obligations across US time zones and about two evenings a month for cohort sessions and milestone reviews

Preferred

• TA, bootcamp coach, fellowship mentor, or instructor experience in a cohort program, even informally

• Experience at a small or scrappy organization where engineering meant translating business context into technical decisions

• Comfort across at least two of: web full-stack, data/AI engineering, ML, infra/devops

Compensation

CodePath has standardized salaries based on the position’s level, no matter where you live. For this role, we’re hiring for an Individual Contributor level position at an annual salary of $110,000 to $124,500. Salary is determined based on your relevant experience and skills as evaluated through our interview process.

Full-Time Employee Benefits

This is a 100% remote position—work from anywhere in the U.S.! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance.

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program

• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection

• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)

• Professional Growth: $1,000 annual professional development stipend and home office setup support

• ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt

• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$110,000—$124,500 USD

Headquarters: San Francisco, CA (Hybrid); U.S. Remote

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.

We’re looking for a Senior Developer Educator to help us create best-in-class video, written, and hands-on education content for Webflow customers, and those who want to define the next phases of the web. You’ll present on camera as a developer educator, and,  to keep your skills fresh, you’ll build production grade sites using Webflow that we use in our education videos and courses. You’ll also keep your skills fresh by learning how to integrate Webflow with other services and technologies and then develop content demonstrating how.

About the role:

• Location: San Francisco HQ or Remote (United States)
• Travel required to SF - 1 week per month
• Full-time
• Permanent
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  
  
• United States (all figures cited below are in USD and pertain to workers in the United States)
• Zone A: $129,000 - $155,000
• Zone B: $121,500 - $146,000
• Zone C: $113,000 - $136,000

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. 

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Application Information:
• Application deadline: applications accepted on an ongoing basis until position is closed and filled
• This posting is for a new position
  
  
• Reporting to the Director, Education Video

 As a Senior Developer Educator you’ll … 

• Build the reference websites that anchor Webflow University courses, tutorials, and live training — real, production-quality sites and components that hold up to scrutiny from developers and designers, not just demos that survive a screen recording (see examples in our videos at Webflow University)
• Shape technical curriculum in partnership with instructional designers and video producers, scoping what each lesson needs to demonstrate and why, before anything gets built or shot
• Present technical content on camera for tutorials, course lessons, and live sessions — walking through code and craft with the clarity of someone who actually built the thing
• Work alongside video producers and instructional designers through pre-production, shooting, and review, so what's on screen empowers learners to do the thing
• Serve as the education team's technical subject matter expert, reviewing content for accuracy and pressure-testing it against how people really work and build
• Keep the technical library current as the platform ships, deciding what's gone stale, what needs rebuilding, and what's newly worth teaching
• Partner with product and engineering to understand what's coming, so education is ready when it launches rather than catching up after

About you:

Requirements:

• 4+  years of experience in technical education and web development and/or design
• Proficient in HTML, CSS, and JavaScript, with the ability to write, review, and explain code - leveraging AI tools to accelerate development and refine quality.
• Demonstrated experience teaching technical concepts to a mixed audience through video, documentation, courses, workshops, or community work
• Willingness and ability to present on camera - from an outline or word-for-word script, in studio or from your own home setup

You’ll thrive as a Senior Technical Educator if you:

• Build things because you need to understand them, not just to ship them
• Can address multiple audiences — the visual developer who's never opened a code editor, the engineer evaluating how Webflow can help them build better, and the marketer who’s been handed off components and templates to build with
• Take feedback on your on-camera work as craft input rather than personal critique
• Enjoy collaborating with technical and less technical education teammates alike, recognizing the unique role each person plays in the success of a project
• Are passionate about learning, education, and helping others succeed
• Are equally confident showing the messy middle of a build or the polished result
• Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact

Our Core Behaviors:

• Build lasting customer trust. We build trust by taking action that puts customer trust first.

• Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.

• Reinvent ourselves. We don't just improve what exists, we imagine what's possible
• Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.

Benefits

• Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
• Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
• Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
• Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
• Wellness for the whole you. Access to mental health resources, therapy and coaching.
• Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. 
• Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
• Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice. 

To apply: https://weworkremotely.com/remote-jobs/webflow-senior-developer-educator

Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

Summary

The Senior Technical Training Manager is a strategic leader responsible for building and scaling a world-class automotive technical training program focused on electric vehicles (EVs). This role will lead the development of training content, curriculum, and delivery strategies for service technicians and technical teams, while hiring and managing a team of trainers and instructional developers. The ideal candidate brings deep expertise in EV systems and technical training from an OEM or high-growth automotive startup and will play a critical role in enabling operational excellence across service centers and technical operations.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Design and implement a scalable technical training program for EV service technicians and technical staff.
• Hire, mentor, and manage a team of trainers and curriculum developers.
• Collaborate with manufacturing, engineering, service, and product teams to ensure technical accuracy and relevance of training content.
• Oversee the creation and delivery of blended learning experiences including hands-on labs, on-the-job training, eLearning, ILT, VILT, video content, certifications, and coaching.
• Apply modern adult learning theory to ensure content is engaging, accessible, and performance-driven.
• Develop assessments and evaluations aligned to Kirkpatrick’s model to measure training effectiveness.
• Use data and feedback to continuously improve training programs and drive operational outcomes, measuring impact and speed to certification without sacrificing quality.
• Manage all training resources, including vehicles, tools and training facilities.
• Work with the LMS administrator to publish, manage, and maintain learning assets, certification paths and delivery of digital training components.
• Represent the training function in cross-functional planning and leadership forums.

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately X % of the time. Valid driver’s license required. Passport required

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

• Bachelor’s or Master’s degree in Education, Instructional Design, Automotive Technology, or related field.
• 10+ years of experience in technical training, with at least 3 years in EV or automotive OEM/startup environments.
• Proven leadership experience in building and scaling training teams and programs.
• Strong understanding of EV systems, diagnostics, and service procedures.
• Advanced knowledge of instructional design principles and emerging learning technologies.
• Ability to develop training solutions from concept through production and evaluation.
• Proficiency with content authoring tools and systems (Articulate Suite, Camtasia, Adobe Creative Cloud, etc.).
• Excellent project management and cross-functional collaboration skills.
• Strong understanding of adult learning theory and blended learning strategies.

Preferred Skills

• ASE or OEM certifications in EV or hybrid systems.
• Familiarity with LMS platforms such as Mindtickle, Cornerstone, Absorb, or similar.
• Experience with mobile-first training, gamification, and just-in-time learning tools.
• Proficiency in leading production and editing of audio/video/3D modeled content.
• Experience in a high-growth startup environment and/or automotive background.
• Ability to balance creativity with structure and scalability.

Impact Metrics

• Accelerated time-to-competency for service technicians and technical staff.
• Improved performance across Service and Technical Operations teams.
• Increased learner engagement and satisfaction.
• Alignment of training with business KPIs (e.g., first-time fix rate, service throughput, technician certification rate).

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $150,000.00 - $181,250.00

Internal leveling code: M7

Notice to applicants:

• To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

Headquarters: Remote, USA

About the Role

As a Senior Instructional Designer,  you will join Chime’s Operations and Member Experience Learning & Development team to design highly engaging, interactive, and modern learning strategies and experiences for our agents across our BPOs. You will apply your knowledge of adult learning methodologies to drive business outcomes through the development of a broad range of innovative learning solutions (e.g. instructor-led, virtual instructor-led, digital, self-paced, micro-learning, social learning) that promote transfer, retention, and application. You are a creative and analytical problem solver, and you have a passion for customer service. 

Your work - execution and continuous improvement - will impact thousands of BPO employees and millions of Chime members. This role requires someone who thrives in a flat, fast-moving organization using lightweight processes, creative ideas, and quick iteration to make a significant impact. 

In this role, you can expect to

• Act as a learning consultant to our Disputes Experience line of business; gaining a deep understanding of the business and metrics to craft and recommend learning strategies to drive strong business outcomes.
• Proactively collaborate with team members, subject matter experts, and stakeholders to identify training needs and objectives.
• Flex your analytical muscle to evaluate the effectiveness of learning programs and uncover opportunities to enhance agent skills and performance through learning
• Apply adult learning principles and instructional design standard methodologies to create engaging & interactive learning solutions and compelling course content, material/media (audio, video, simulations, games, etc.)
• Own the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training.
• Analyze and apply trends and standard methodologies in instructional design and learning technologies to continue to elevate all agents' learning experiences.
• Design learning that reflects an understanding of the diversity of learning styles to ensure that your learning solutions resonate with our increasingly global and diverse audience. 

To thrive in this role, you have

• You have an eye for design, a serious obsession with learning and a proven ability to tie learning events to measurable outcomes that reflect our mission and culture. 
• Subject matter expertise in adult learning theory and instructional design best practices in all modalities with the ability to convert strategies to effective and engaging learning experiences.
• 7+  years of experience designing and developing multi-modality learning (eLearning, instructor-led, video, etc.), including system simulations, branching scenarios, and other in-depth e-learning solutions
• Experience analyzing source material and creating design documents to share with developers
• Experience leveraging AI tools in your daily workflow to accelerate learning outputs, while evaluating those outputs to maintain learning quality and business outcomes
• Experience working in an agile and waterfall (ADDIE) design environment
• Excellent communication and relationship skills with strong capabilities to partner with team members across all levels.
• Strong data analysis skills with experience designing an evaluation strategy using data/metrics to meet business and learning objectives and drive performance improvements.
• Demonstrated experience designing and developing high-impact blended learning solutions in  2 or more learning authoring tools: i.e.  Articulate 360 (Rise & Storyline), Camtasia, Adobe Captivate, Adobe Premiere Pro, iSpring Suite, Canva, etc. 
• Ability to create and manage clear project plans outlining stakeholder responsibilities, timelines, needs, and risks. 
• Experience driving outcomes through vendor partnerships and contact centers is a plus.
• Strong aptitude in graphic design, video and audio production is a plus.
• Ability and willingness to travel domestically and internationally, approx. 10% of the time.

#LI-Remote #LI-LB1

Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Wage Notice$116,000—$160,000 USD

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
• Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
• Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
• Generous vacation policy and company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to family planning reimbursement
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/chime-financial-inc-sr-instructional-designer-learning-operations

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The National Training Manager (NTM) supports a Brand or Franchise organization in the design and delivery of training solutions to a field sales organization. An NTM ensures both Training & Development and Brand Strategy is effectively represented in all training programs and solutions. This role is accountable to quickly build relationships with key stakeholders and manage several stakeholders at various levels. The role requires a high level of performance coaching, strategy alignment/execution, and application of training fundamentals to enhance performance learning of participants.

Responsibilities

• Designs, develops, and delivers compliant learning solutions that increases effectiveness and credibility of participants.
• Builds trust and credibility with key stakeholders through regular interaction, evidenced by feedback and proven working partnerships.
• Leverages existing Learning & Development core platforms and content within the specific Franchise/Brand training products, to limit duplicative efforts.
• Demonstrates direct and open communication to key stakeholders resulting in positive relationships and mutual alignment.
• Provides candid and specific verbal & written feedback to training participants resulting in their awareness of strengths and weaknesses including a plan for improved performance.
• Provides coaching and feedback to National Field Trainers (NFT) across the organization to help them to be the best NFT they can be.
• Recognizes the skill level of training participants and adjusts coaching and training techniques to meet the needs of individuals.
• Develops Guest Trainers and/or Rotational Trainers by providing them a meaningful role in the class, one-to-one coaching including performance feedback.
• Demonstrates and applies knowledge of all stakeholder businesses, strategies and priorities and integrates training activities into brand team business plans.
• Leads cross-functional initiatives and may be responsible for additional special projects within training organization.
• Recognized as a product and disease-state expert as well as an expert in non-therapeutic areas such as customer and business skills.
• Assists with the on-boarding, development, and mentorship of other NFTs and “leads through teamwork” cultivating and maintaining positive peer-to-peer relationships.
• Executes with little guidance and/or direction from senior leadership.

Qualifications

• Bachelor’s degree
• 5+ years of field sales experience in pharmaceutical industry as an Account Executive or District Manager or 2+ years sales training experience
• Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g. CFR 210⁄211, cGMP)
• Prior experience leading projects with regional or national impact
• High performing sales track record and strong understanding of what drives success in a commercial organization

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR: At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!

Essential Job Duties

The Sr. Digital Customer Education Specialist defines and owns BambooHR’s market-facing premium and paid HR education programs — including certifications, cohorts, and workshops — and serves as a standards-setter for instructional design and facilitation excellence across the Digital Customer Education team. This role shapes the topic roadmap and SME strategy across HR practice areas such as compliance and performance management, as well as AI fluency and AI workforce strategy, and owns outcomes across the full program lifecycle — discovery, design, delivery, measurement, and iteration. It architects complex, behavior-changing learning experiences that build durable customer capability, reduce friction, accelerate time-to-value, and improve adoption and self-service outcomes. The Sr. Specialist facilitates advanced customer-facing sessions (certification cohorts, webinars, learning labs, workshops) with expert-level presence and real-time adaptation, consulting and coaching senior HR practitioners in their own context, while mentoring teammates in facilitation craft, narrative clarity, and AI-enabled workflows. Working cross-functionally with Marketing, GTM, Customer Success, Product, and CX leadership, this role uses systems thinking and learning analytics to identify where education can create measurable customer value and influence commercial outcomes — lead generation, paid-program monetization, adoption, retention, and expansion — and shapes the education strategy and standards for these programs within the broader education roadmap.

You will:

• Define and own the premium and paid HR education portfolio end-to-end, from customer discovery and scope recommendation through delivery, measurement, and iteration.
• Shape the topic roadmap and SME strategy across HR practice areas and AI capability, including which topics warrant paid programs, certification, or premium content.
• Lead major education programs and flagship learning experiences with measurable outcomes tied to customer value, adoption, self-service, and customer success, and to the commercial outcomes the programs are intended to create.
• Define the learning approach for assigned complex topic areas, product areas, or journey stages, including goals, program and certification architecture, sequencing recommendations, and measurement plans.
• Lead cross-functional delivery for flagship programs (scope, dependencies, stakeholder alignment, launch readiness, and post-launch iteration).
• Design the call-to-action and conversion approach for education experiences with Marketing and GTM, and proactively surface opportunities where education can generate leads or create new and expanded revenue.
• Create reusable templates, playbooks, and best practices that raise quality and consistency across the team, and hold quality, consistency, and accuracy as paid programs scale.
• Mentor Specialist I/II team members through feedback, reviews, co-facilitation, and coaching.
• Design multi-layered learning experiences that drive behavior change and adoption through practice, reinforcement, and learner-centered progression.
• Build and direct the SME model — recruiting, briefing, and leveraging internal and external experts — and translate expert knowledge, research, and HR domain expertise into structured, scalable curricula: objectives, session plans, exercises, assessments, job aids, facilitator guides, digital courses, and video.
• Host and facilitate complex customer sessions with advanced instructional presence, clarity, empathy, and real-time adaptation, consulting and coaching senior practitioners live.
• Ensure learning aligns to customer goals, product expectations, and journey context; adjust delivery based on questions and sentiment.
• Use AI to redesign how programs are researched, designed, produced, delivered, and operated, and build reusable workflows and prompt libraries that improve quality and velocity across the team.
• Lead AI experimentation for segmentation, personalization, and optimization for owned programs.
• Evaluate emerging AI tools and recommend integration opportunities that improve effectiveness and measurable outcomes, and set standards for accurate, responsible use.
• Use analytics and experimentation to improve timing, modality, content clarity, and learning effectiveness through iterative testing.
• Partner with Journey Operations to recommend signal-based education interventions and education-led solutions to adoption blockers.
• Translate customer learning insights into actionable recommendations for Product, Product Marketing, and Digital Service experiences.
• Represent education in strategic conversations with Marketing, GTM, Product, Product Marketing, Support, and CX leadership; influence decisions through insight, data, and narrative clarity.
• Align stakeholders on learning goals, constraints, and success measures for owned programs; communicate risks and tradeoffs clearly.

What You Need to Get the Job Done

• 5+ years of experience in customer education, enablement, instructional design, or digital learning (or equivalent practical experience), including material ownership of revenue-generating education — premium content, paid programs, certification, cohort learning, or professional services — from discovery through delivery and measurement.
• Expert-level facilitation skills with real-time adaptation and strong customer-facing presence, including consulting and coaching credibility with senior HR practitioners.
• Advanced instructional design and adult learning expertise with a track record of behavior-change outcomes and of turning SME knowledge and research into scalable curricula.
• Depth or demonstrated ability to build depth in HR practice areas such as compliance and performance management, plus fluency in AI capability and AI workforce strategy topics.
• High applied AI fluency with a demonstrated ability to redesign programs, workflows, and delivery models using AI — not only to accelerate production — and to evaluate AI outputs for accuracy and fit.
• Commercial and GTM partnership: understands customer expectations, scope, positioning, and how education generates leads and creates measurable business value.
• Strong systems thinking, synthesis, and narrative clarity; ability to influence cross-functional, Marketing, and GTM leaders.
• Demonstrated ability to mentor others through feedback, coaching, and standards-setting.
• Bachelor’s degree or equivalent practical experience required.

What Will Make Us REALLY Love You

• Experience designing lifecycle-triggered learning and in-product education experiences.
• Experience with learning analytics, experimentation frameworks, and connecting education outcomes to adoption metrics.
• Experience creating reusable playbooks/standards that scale quality across a team.
• Experience designing or owning certification or credentialing programs.
• Experience in HR, HR technology, people consulting, talent development, or workforce transformation.
• Experience with responsible AI, organizational AI adoption, change management, or AI governance.
• Experience in SaaS or another fast-moving, customer-facing technology environment.

What You’ll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR: At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!

Essential Job Duties

The Sr. Digital Customer Education Specialist defines and owns BambooHR’s market-facing premium and paid HR education programs — including certifications, cohorts, and workshops — and serves as a standards-setter for instructional design and facilitation excellence across the Digital Customer Education team. This role shapes the topic roadmap and SME strategy across HR practice areas such as compliance and performance management, as well as AI fluency and AI workforce strategy, and owns outcomes across the full program lifecycle — discovery, design, delivery, measurement, and iteration. It architects complex, behavior-changing learning experiences that build durable customer capability, reduce friction, accelerate time-to-value, and improve adoption and self-service outcomes. The Sr. Specialist facilitates advanced customer-facing sessions (certification cohorts, webinars, learning labs, workshops) with expert-level presence and real-time adaptation, consulting and coaching senior HR practitioners in their own context, while mentoring teammates in facilitation craft, narrative clarity, and AI-enabled workflows. Working cross-functionally with Marketing, GTM, Customer Success, Product, and CX leadership, this role uses systems thinking and learning analytics to identify where education can create measurable customer value and influence commercial outcomes — lead generation, paid-program monetization, adoption, retention, and expansion — and shapes the education strategy and standards for these programs within the broader education roadmap.

You will:

• Define and own the premium and paid HR education portfolio end-to-end, from customer discovery and scope recommendation through delivery, measurement, and iteration.
• Shape the topic roadmap and SME strategy across HR practice areas and AI capability, including which topics warrant paid programs, certification, or premium content.
• Lead major education programs and flagship learning experiences with measurable outcomes tied to customer value, adoption, self-service, and customer success, and to the commercial outcomes the programs are intended to create.
• Define the learning approach for assigned complex topic areas, product areas, or journey stages, including goals, program and certification architecture, sequencing recommendations, and measurement plans.
• Lead cross-functional delivery for flagship programs (scope, dependencies, stakeholder alignment, launch readiness, and post-launch iteration).
• Design the call-to-action and conversion approach for education experiences with Marketing and GTM, and proactively surface opportunities where education can generate leads or create new and expanded revenue.
• Create reusable templates, playbooks, and best practices that raise quality and consistency across the team, and hold quality, consistency, and accuracy as paid programs scale.
• Mentor Specialist I/II team members through feedback, reviews, co-facilitation, and coaching.
• Design multi-layered learning experiences that drive behavior change and adoption through practice, reinforcement, and learner-centered progression.
• Build and direct the SME model — recruiting, briefing, and leveraging internal and external experts — and translate expert knowledge, research, and HR domain expertise into structured, scalable curricula: objectives, session plans, exercises, assessments, job aids, facilitator guides, digital courses, and video.
• Host and facilitate complex customer sessions with advanced instructional presence, clarity, empathy, and real-time adaptation, consulting and coaching senior practitioners live.
• Ensure learning aligns to customer goals, product expectations, and journey context; adjust delivery based on questions and sentiment.
• Use AI to redesign how programs are researched, designed, produced, delivered, and operated, and build reusable workflows and prompt libraries that improve quality and velocity across the team.
• Lead AI experimentation for segmentation, personalization, and optimization for owned programs.
• Evaluate emerging AI tools and recommend integration opportunities that improve effectiveness and measurable outcomes, and set standards for accurate, responsible use.
• Use analytics and experimentation to improve timing, modality, content clarity, and learning effectiveness through iterative testing.
• Partner with Journey Operations to recommend signal-based education interventions and education-led solutions to adoption blockers.
• Translate customer learning insights into actionable recommendations for Product, Product Marketing, and Digital Service experiences.
• Represent education in strategic conversations with Marketing, GTM, Product, Product Marketing, Support, and CX leadership; influence decisions through insight, data, and narrative clarity.
• Align stakeholders on learning goals, constraints, and success measures for owned programs; communicate risks and tradeoffs clearly.

What You Need to Get the Job Done

• 5+ years of experience in customer education, enablement, instructional design, or digital learning (or equivalent practical experience), including material ownership of revenue-generating education — premium content, paid programs, certification, cohort learning, or professional services — from discovery through delivery and measurement.
• Expert-level facilitation skills with real-time adaptation and strong customer-facing presence, including consulting and coaching credibility with senior HR practitioners.
• Advanced instructional design and adult learning expertise with a track record of behavior-change outcomes and of turning SME knowledge and research into scalable curricula.
• Depth or demonstrated ability to build depth in HR practice areas such as compliance and performance management, plus fluency in AI capability and AI workforce strategy topics.
• High applied AI fluency with a demonstrated ability to redesign programs, workflows, and delivery models using AI — not only to accelerate production — and to evaluate AI outputs for accuracy and fit.
• Commercial and GTM partnership: understands customer expectations, scope, positioning, and how education generates leads and creates measurable business value.
• Strong systems thinking, synthesis, and narrative clarity; ability to influence cross-functional, Marketing, and GTM leaders.
• Demonstrated ability to mentor others through feedback, coaching, and standards-setting.
• Bachelor’s degree or equivalent practical experience required.

What Will Make Us REALLY Love You

• Experience designing lifecycle-triggered learning and in-product education experiences.
• Experience with learning analytics, experimentation frameworks, and connecting education outcomes to adoption metrics.
• Experience creating reusable playbooks/standards that scale quality across a team.
• Experience designing or owning certification or credentialing programs.
• Experience in HR, HR technology, people consulting, talent development, or workforce transformation.
• Experience with responsible AI, organizational AI adoption, change management, or AI governance.
• Experience in SaaS or another fast-moving, customer-facing technology environment.

What You’ll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

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Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

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