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Healthcare Abbott: Clinical Specialist, CRM - Mobile, AL

Provides clinical, technical, educational, and product support for cardiac rhythm management devices to physicians, patients, and sales teams.

Mid Onsite Posted 3 days ago We Work Remotely — Programming
What this role involves

Headquarters: United States of America : Remote
URL: http://abbott.com

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution ·
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in Mobile, AL in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

Under general direction, the Cardiac RM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Key Responsibilities:

  • Clinical Interface: Acts as a clinical interface between the medical community and the business.
  • Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
  • Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
  • Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
  • Sales Support: Provides additional back-up support to CRM Sales Representatives.

Required Qualifications

  • Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. 
  • A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
  • Must have the capability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol
  • Demonstrate advanced knowledge of cardiac pacing systems. 
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
  • Must be detail-oriented and capable of working independently.
  • Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
  • Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

     

The base pay for this position is

$61,300.00 – $122,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 20 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

To apply: https://weworkremotely.com/remote-jobs/abbott-clinical-specialist-crm-mobile-al

Read the full description
Healthcare Quality Assurance, CQV lead at Telix Pharmaceuticals Limited

Leads quality assurance oversight for pharmaceutical facility commissioning, qualification, validation, compliance, and operational readiness across manufacturing sites.

Lead Onsite Posted 9 days ago RemoteFirstJobs Product
What this role involves

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases.

See Yourself at Telix

The Quality Assurance Commissioning, Qualification, and Validation (CQV) Lead is a highly mobile, site-based role requiring extensive travel across the Telix Manufacturing Solution (TMS) network in the United States. Reporting to the Quality Director, Manufacturing Expansion & Readiness, the role provides Quality Assurance support and oversight for facility construction and expansion, equipment and utility qualification, computerized systems validation, process validation, and operational readiness.

Travel is expected to exceed 75% and may require extended stays of several weeks at a site, depending on project schedules, validation timelines, and readiness milestones. The role partners with Engineering, Validation, Manufacturing, Quality Control, IT, and Regulatory Affairs to ensure CQV activities meet applicable cGMP requirements and Telix Quality Systems.

The position will support the implementation of quality oversight, validation strategies, risk management practices, documentation, and inspection-readiness activities needed to transition sites from project execution to routine GMP operations and support clinical and commercial manufacturing.

Key Accountabilities:

CQV & Quality Oversight

Provide Quality Assurance oversight for CQV and operational readiness activities across the TMS network.

  • Review and approve validation lifecycle documentation, including VMPs, risk assessments, protocols, reports, and qualification
  • Ensure facility startup, expansion, and remediation activities comply with applicable cGMP requirements, including 21 CFR Parts 210, 211, and 212, as relevant to the site.
  • Apply risk-based approaches to commissioning, qualification, and validation

Quality Systems & Compliance

Support the implementation of quality systems, procedures, and governance needed to transition facilities into routine GMP operations.

  • Review and approve deviations, investigations, CAPAs, change controls, and quality risk assessments related to CQV Contribute to consistency and compliance of qualification and validation practices at assigned sites.
  • Promote data integrity, quality culture, and GMP compliance throughout project execution and routine

Project Readiness & Collaboration

  • Partner with Engineering, Validation, Manufacturing, Quality Control, IT, and Regulatory Affairs to support project execution and GMP readiness.
  • Monitor project milestones, validation deliverables, and site-readiness metrics; escalate compliance risks and execution
  • Support technology transfers, manufacturing readiness, site activation, and the handoff to on-site Quality Assurance and Quality Control teams.

Contractor & On-Site Support

Lead readiness activities for regulatory inspections and internal or customer audits related to facility startup and validation. Coordinate and monitor contractors, validation consultants, engineering firms, and service providers supporting CQV activities

Education and Experience:

  • Bachelor’s degree required. Orientation in Pharmacy, Chemistry, Biochemistry, Engineering, Microbiology, Life Sciences, or a related scientific discipline. Advanced degree is desirable.,
  • 5 years of experience in Quality Assurance, Validation, Engineering Quality, or CQV within the pharmaceutical, biotechnology or radiopharmaceutical industry.
  • Minimum 5 years of direct experience supporting Commissioning, Qualification, and Validation (CQV) activities for GMP facilities and manufacturing systems.
  • Experience reviewing and approving Validation Master Plans (VMPs), User Requirement Specifications (URS), Design Qualification (DQ), IQ/OQ/PQ protocols, risk assessments, and validation reports.
  • Technical understanding of manufacturing, quality and regulatory requirements,
  • Previous experience writing and reviewing with understanding SOPs,
  • Willingness and ability to travel more than 75% across multiple S. manufacturing sites, including extended stays of several weeks, based on project schedules and validation timelines.
  • Languages: English

Key Capabilities:

  • Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do
  • Results-oriented: Driven to achieve goals and objectives, with a strong focus on delivering measurable results
  • Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges
  • Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
  • Collaboration: Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals
  • Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges
  • Inclusive mindset: Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected
  • Adaptability: Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges
  • Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders
  • Continuous learning: Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills

At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what’s next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development.

Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

VIEW OUR PRIVACY POLICY HERE

Read the full description
Healthcare Quality Assurance, CQV lead at Telix Pharmaceuticals Limited

Leads quality assurance oversight for pharmaceutical facility commissioning, qualification, validation, GMP compliance, and operational readiness across manufacturing sites.

Lead Onsite Posted 9 days ago RemoteFirstJobs Product
What this role involves

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases.

See Yourself at Telix

The Quality Assurance Commissioning, Qualification, and Validation (CQV) Lead is a highly mobile, site-based role requiring extensive travel across the Telix Manufacturing Solution (TMS) network in the United States. Reporting to the Quality Director, Manufacturing Expansion & Readiness, the role provides Quality Assurance support and oversight for facility construction and expansion, equipment and utility qualification, computerized systems validation, process validation, and operational readiness.

Travel is expected to exceed 75% and may require extended stays of several weeks at a site, depending on project schedules, validation timelines, and readiness milestones. The role partners with Engineering, Validation, Manufacturing, Quality Control, IT, and Regulatory Affairs to ensure CQV activities meet applicable cGMP requirements and Telix Quality Systems.

The position will support the implementation of quality oversight, validation strategies, risk management practices, documentation, and inspection-readiness activities needed to transition sites from project execution to routine GMP operations and support clinical and commercial manufacturing.

Key Accountabilities:

CQV & Quality Oversight

Provide Quality Assurance oversight for CQV and operational readiness activities across the TMS network.

  • Review and approve validation lifecycle documentation, including VMPs, risk assessments, protocols, reports, and qualification
  • Ensure facility startup, expansion, and remediation activities comply with applicable cGMP requirements, including 21 CFR Parts 210, 211, and 212, as relevant to the site.
  • Apply risk-based approaches to commissioning, qualification, and validation

Quality Systems & Compliance

Support the implementation of quality systems, procedures, and governance needed to transition facilities into routine GMP operations.

  • Review and approve deviations, investigations, CAPAs, change controls, and quality risk assessments related to CQV Contribute to consistency and compliance of qualification and validation practices at assigned sites.
  • Promote data integrity, quality culture, and GMP compliance throughout project execution and routine

Project Readiness & Collaboration

  • Partner with Engineering, Validation, Manufacturing, Quality Control, IT, and Regulatory Affairs to support project execution and GMP readiness.
  • Monitor project milestones, validation deliverables, and site-readiness metrics; escalate compliance risks and execution
  • Support technology transfers, manufacturing readiness, site activation, and the handoff to on-site Quality Assurance and Quality Control teams.

Contractor & On-Site Support

Lead readiness activities for regulatory inspections and internal or customer audits related to facility startup and validation. Coordinate and monitor contractors, validation consultants, engineering firms, and service providers supporting CQV activities

Education and Experience:

  • Bachelor’s degree required. Orientation in Pharmacy, Chemistry, Biochemistry, Engineering, Microbiology, Life Sciences, or a related scientific discipline. Advanced degree is desirable.,
  • 5 years of experience in Quality Assurance, Validation, Engineering Quality, or CQV within the pharmaceutical, biotechnology or radiopharmaceutical industry.
  • Minimum 5 years of direct experience supporting Commissioning, Qualification, and Validation (CQV) activities for GMP facilities and manufacturing systems.
  • Experience reviewing and approving Validation Master Plans (VMPs), User Requirement Specifications (URS), Design Qualification (DQ), IQ/OQ/PQ protocols, risk assessments, and validation reports.
  • Technical understanding of manufacturing, quality and regulatory requirements,
  • Previous experience writing and reviewing with understanding SOPs,
  • Willingness and ability to travel more than 75% across multiple S. manufacturing sites, including extended stays of several weeks, based on project schedules and validation timelines.
  • Languages: English

Key Capabilities:

  • Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do
  • Results-oriented: Driven to achieve goals and objectives, with a strong focus on delivering measurable results
  • Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges
  • Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
  • Collaboration: Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals
  • Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges
  • Inclusive mindset: Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected
  • Adaptability: Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges
  • Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders
  • Continuous learning: Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills

At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what’s next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development.

Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

VIEW OUR PRIVACY POLICY HERE

Read the full description
Healthcare Quality Control, Validation Lead at Telix Pharmaceuticals Limited

Leads pharmaceutical QC laboratory startup, analytical method validation, equipment qualification, compliance documentation, and inspection readiness across manufacturing sites.

Lead Onsite Posted 9 days ago RemoteFirstJobs Product
What this role involves

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases.

See Yourself at Telix

The Quality Control Validation Lead supports the startup and readiness of Quality Control laboratories across the Telix Manufacturing Solution (TMS) network, providing technical and quality oversight for laboratory commissioning, qualification, validation, analytical methods, equipment, systems, and testing processes supporting clinical and commercial manufacturing. The lead partners with site Quality Control, Manufacturing, Technical Operations, Validation, Regulatory, and external laboratories to establish compliant QC operations, transfer and validate methods, qualify equipment, support regulatory submissions, and maintain inspection readiness.

This is a highly mobile, on-site role requiring more than 75% travel across multiple U.S. manufacturing sites, including stays of several weeks at a site. Travel will be driven by site startup, qualification, validation, method transfer, and operational readiness timelines.

Key Accountabilities:

Laboratory Startup & Readiness

  • Support QC laboratory startup, qualification, validation, and operational readiness across TMS
  • Coordinate equipment calibration, maintenance, qualification, and lifecycle
  • Establish GMP-compliant laboratory systems, procedures, documentation, and data integrity
  • Transition validated laboratories to on-site QC

Methods, Testing & Stability

  • Lead analytical method development, transfer, verification, and validation for clinical and commercial
  • Support technology transfers for new products, processes, and analytical
  • Coordinate internal and contract laboratory
  • Develop and maintain stability programs, protocols, and

Documentation, Compliance & Inspections

  • Author and maintain analytical methods, specifications, protocols, reports, and QC
  • Review analytical data, validation results, deviations, OOS/OOT investigations, CAPAs, and change
  • Lead root cause analysis for analytical failures, atypical results, and quality
  • Maintain readiness for regulatory inspections and internal or customer
  • Support analytical content for regulatory submissions and health authority responses, as

Network Support & Travel

  • Standardize and improve QC practices, analytical procedures, and validation approaches across the TMS

Travel more than 75% to provide on-site support for startup, qualification, validation, and commercial readiness.

Education and Experience:

  • Bachelor’s degree required in Chemistry, Biochemistry, Pharmaceutical Sciences, Analytical Chemistry, Microbiology, Radiochemistry, or related scientific discipline. Advanced degree preferred.
  • Strong knowledge of FDA, ICH, USP, and applicable regulatory requirements governing Quality Control laboratories and analytical testing 21FR 211, 212.
  • Development, Validation, or GMP laboratory operations within the pharmaceutical, biotechnology or radiopharmaceutical industry.
  • Demonstrated experience in analytical method development, method validation, method transfer, and analytical lifecycle
  • Experience supporting laboratory investigations, OOS/OOT events, deviations, CAPAs, change controls, and regulatory inspections within a GMP environment.
  • Experience authoring, reviewing, and approving analytical methods, specifications, validation protocols, reports, investigations, and GMP laboratory documentation.
  • Willingness and ability to travel extensively (>75%) across multiple US manufacturing sites based on project schedules and validation timelines, including staying for several weeks on the site.
  • Languages: English

Key Capabilities:

  • Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do
  • Results-oriented: Driven to achieve goals and objectives, with a strong focus on delivering measurable results
  • Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges
  • Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
  • Collaboration: Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals
  • Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges
  • Inclusive mindset: Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected
  • Adaptability: Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges
  • Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders
  • Continuous learning: Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills

At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what’s next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development.

Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

VIEW OUR PRIVACY POLICY HERE

Read the full description
Healthcare Clinical Laboratory Supervisor at Natera

Supervises clinical laboratory staff, schedules testing operations, ensures SOP and regulatory compliance, and manages training, quality issues, and corrective actions.

Lead Onsite Posted 20 days ago RemoteFirstJobs Product
What this role involves

Location: On-Site in Boulder, CO (Foresight Dx business unit, a Natera company)

Foresight Diagnostics is a molecular diagnostics company pioneering non-invasive cancer detection through highly sensitive, cell-free DNA-based liquid biopsy technologies. Our proprietary methods - originally developed at Stanford University - are designed to detect smaller tumors earlier and enable more personalized treatment strategies for patients with cancer.

We sit at the intersection of molecular biology, bioinformatics, and next-generation sequencing (NGS), and we translate rigorous science into clinically meaningful solutions. Following our acquisition by Natera, we now combine the agility of a mission-driven startup with the scale and resources of a global leader in cell-free DNA testing. It’s an exciting moment to join us.

Headquartered in Boulder, Colorado, our team operates in a high accountability, collaborative environment where quality and continuous improvement aren’t just values - they’re how we work every day.

About The Role

The Clinical Lab Supervisor is a leader in Natera’s lab operations whose role is to oversee employees’ performance and serve as a liaison between employees and senior management to meet company goals and quality objectives. The supervisor is responsible for daily supervision of lab staff performing duties such as laboratory testing and data review. Duties include but are not limited to coaching, motivating, staffing, evaluating, and training staff. The supervisor works closely with the manager to ensure company and team goals are met while adhering to good manufacturing practices and CLIA/CAP guidelines.

What You Will Do

  • Responsible for day-to-day staffing/scheduling/setting up sample run schedules.
  • Ensures production work is consistently completed according to department goals.
  • Ensures all case samples are processed and accounted for.
  • Monitors team members to ensure adherence to SOPs and safety procedures.
  • Oversees training for new hires: works in conjunction with lead to train new hires.
  • Document nonconformance reports and all corrective actions taken when test systems deviate from the established performance specifications as needed. Escalates protocol deviation to lead/supervisor.
  • Handles employee issues. Collaborates with Manager and/or Human Resources to resolve issues.
  • Assists manager in initiating and completing CAPAs.
  • Ensures alignment with team for reasoning behind instructions/processes and changes.
  • Meets regularly with individual team members to discuss goals and progress.
  • Responsible for staff performance reviews.
  • Plans and leads shift meetings.
  • Maintains team morale and professionalism of team members, including by acting as role model. Adheres to Departmental Expectations.
  • Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action. Go-to person when manager is not present.
  • May assist lab team in day to day tasks.
  • Keeps team morale up and maintains professionalism of team members, including by acting as role model.
  • Assists the team in day to day lab work if necessary.
  • Approves timecards and PTO requests.
  • Escalates lab issues and team concerns to manager. Communicates the problem and suggests possible solutions.
  • Understands the entire lab process and can identify and troubleshoot issues when they arise. Understands when and how to escalate issues appropriately.
  • Makes sure the goals set by manager for the team are being met in the lab.
  • Performs and completes side projects assigned by the manager.
  • Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
  • Receives assignments in the form of objectives with goals and the process by which to meet goals.
  • Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees.
  • Recommends changes to unit or sub-unit policies.
  • Provides direct supervision to professional individual contributors and/or skilled, support individual contributors.
  • Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.
  • This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job.
  • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
  • Must maintain a current status on Natera training requirements.
  • Employee must pass post offer criminal background check.
  • Performs other duties as assigned.

What You Will Bring

  • 6+ years of experience as a Medical Technologist or equivalent in a clinical laboratory environment.
  • BS/BA degree (or equivalent) in Medical Technology, Biological Sciences, or a related field.
  • Current MT/MLS/CLS certification preferable from ASCP, AMT, or AAB.
  • Proven leadership experience.
  • Able to take on projects with little supervision.
  • Excellent interpersonal, communication, computer, troubleshooting, and pipetting skills.
  • Experience in Molecular Biology.
  • Excellent oral and written communication skills.
  • Word processing and data management skills.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

  • Duties typically performed in BSL-1 to 2 laboratories with potentially hazardous material Standing or sitting for long periods of time may be necessary
  • Duties may require working weekends and overtime
  • Must be able to lift boxes or supplies up to 35lbs
  • Duties require wearing safety goggles, gloves, and laboratory coat.
  • Duties may require exposure to cold air due to frequent accessing of refrigeration and/or freezer units.

Compensation & Total Rewards

This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and internal equity considerations.

This position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including:

  • Annual performance incentive bonus
  • Long-term equity awards
  • Comprehensive health benefits (medical, dental, vision)
  • 401(k) with company match
  • Generous paid time off and company holidays
  • Additional wellness and work-life benefits

Compensation Range

$91,100.00 - $100,000.00

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:

- BBB announcement on job scams

- FBI Cyber Crime resource page

Read the full description
Healthcare PSC Manager - Stony Brook, NY at Natera

Collects blood specimens, verifies testing orders, maintains specimen quality, and manages operations and staff at a patient service center.

Mid Onsite Posted 21 days ago RemoteFirstJobs Product
What this role involves

POSITION SUMMARY:  **This position is located in Stony Brook, NY**

A Phlebotomist serves patients by identifying the best method for retrieving blood; preparing specimens for laboratory testing; and performing screening procedures.  The Phlebotomist will also act as an operations manager for the designated patient service center (PSC) and oversee Natera’s phlebotomy program at the specified location.  Depending upon growth opportunities, this role may also require oversight of other phlebotomists as needed to support patient volume growth. *** IF YOUR STATE REQUIRES A PHLEBOTOMY LICENSE, IT MUST BE SENT IN WITH YOUR RESUME WITH YOUR APPLICATION ***

PRIMARY RESPONSIBILITIES:

  • Verifies test requisitions by comparing information with orders and requisition documentation; brings discrepancies to the attention of Natera product management leadership.
  • Verifies patient by reading patient identification.
  • Obtains blood specimens by performing venipunctures and finger sticks.
  • Maintains specimen integrity by using aseptic technique, following Natera[KC1]  procedures; observes isolation procedures.
  • Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed[MB2]  in Natera provided system.
  • Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis.
  • Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations.
  • Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying internal Natera team [MB3] of unresolved orders. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances Natera’s phlebotomy reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
  • This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic), in order to perform the job.
  • Report any SPI or CAPA or NCR issues to internal Natera product management leadership team Assists with managing all phlebotomy equipment associated with the establishment and running of the patient service center[KC4] , may require heavy lifting of up to 50 pounds of supplies.
  • May require reimbursable travel for stocking of supplies May include onboarding, training, and retraining of individual phlebotomists, as deemed necessary to support volume increases.
  • Assists with managing Patient Service Center vendors.
  • Assists with phlebotomy program management: Monitor distribution and claiming of blood draws Monitor customer feedback Manage small escalations as needed
  • Manage scheduling issues
  • Ensure continued and open communication regarding ongoing draw statuses General phlebotomy knowledge for PSC’s location (per state regulations)
  • Must maintain a current status on Natera’s training requirements.

QUALIFICATIONS:

  • Minimum of 5 years of phlebotomy experience
  • 5+ years high-level customer care experience Managing/supervising phlebotomy operations and teams experience preferred BS/BA degree (preferred)
  • High School Diploma (or equivalent) required Phlebotomy Certification (or equivalent) preferred, except where regulatory regulations are mandated depending upon state Previous financial and budgetary experience preferred
  • Bilingual language skills preferred

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to serve and protect Natera by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and JCAHO standards.
  • General understanding of mobile phlebotomy and general phlebotomy services.
  • Excellent communication skills.
  • Ability to work with cross-functional teams.
  • Ability to learn and embrace online tools for effective program management.

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:

- BBB announcement on job scams

- FBI Cyber Crime resource page

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