Writing.io Jobs

Headquarters: United States
URL: https://www.hubspot.com/

Lead Counsel, Public Company Governance & Corporate Programs

Legal

Remote - USA

POS-20140

The Legal Team

HubSpot's Legal team is a proactive, business-enabling partner — not a back-office function. We help our teams move fast, smart, and responsibly, balancing innovation with rigor so HubSpot can scale as a publicly traded, AI-native company while maintaining trust, compliance, and clarity.

Role Summary

This is a role for a senior governance attorney who has earned the confidence of boards and committees, not just supported them. You will be HubSpot's primary governance lawyer — owning the company's governance policy framework, the NG&S Committee, the operational backbone for all three Board committees, proxy governance and annual meeting, and governance-focused investor engagement. 

The governance attorney who succeeds here doesn't just maintain recurring programs — they actively improve how those programs work, bringing the same rigor to process design as to legal advice. 

HubSpot is building an AI-first legal function, and we want someone who sees that as an opportunity to do governance work at a higher level of quality and scale, not as an obligation to satisfy.

This is an individual contributor role reporting to the Director of Corporate Legal.

What You'll Do

1. Lead HubSpot's Governance Policy Framework

• Own HubSpot's governance policy framework, including committee charters, governance practices, director independence analysis, related-party frameworks, and Board refresh and skills matrix legal analysis.
• Lead the annual governance policy refresh, ensuring HubSpot's practices remain aligned with evolving NYSE requirements and governance best practices — and anticipating changes before they arrive.

2.  Own the Nominating, Governance & Sustainability Committee

• Serve as the substantive legal owner for the NG&S Committee, preparing materials, advising on agenda items, translating legal and governance requirements into practical recommendations, and supporting the committee chair.
• Advise on director independence, related-party considerations, Board refresh, and skills matrix analysis, with the judgment to resolve most questions independently.

3. Run Board and Committee Operations

• Own the operational backbone for the Board and its Audit, Compensation, and NG&S Committees as a shared service across all three committees.
• Own the governance sections of HubSpot's annual proxy statement, including director biographies, skills matrix, committee descriptions, governance policy disclosures, and ESG and sustainability content, and lead the annual meeting process and logistics end-to-end.

4. Lead Governance-Focused Investor Engagement

• Lead governance-focused investor engagement, including proxy advisor outreach related to Board composition and governance practices, and partner with Investor Relations on shareholder communications and proxy season strategy.
• Engage directly with ISS, Glass Lewis, and significant shareholders on governance matters with the preparation and credibility to represent HubSpot's positions authoritatively.

5. Own Corporate Governance Programs

• Own recurring corporate governance programs (governance filings, D&O questionnaires, governance surveys, and related compliance obligations) with disciplined execution and strong records practice.

6. Build an AI-First Governance Function

• You have a point of view on how AI and automation can raise the quality and efficiency of recurring governance work, and you act on it. You will identify and implement process improvements (including AI-enabled workflows) that reduce friction, strengthen governance operations, and increase the team's operating leverage.
• Build templates, playbooks, and governance infrastructure that make this function more scalable and resilient over time.

What You'll Bring

Required Qualifications

• 8-10+ years of corporate and securities law experience at top law firms and/or in-house, with at least 3-4 years of meaningful in-house experience advising a U.S. public company on corporate governance matters.
• Deep knowledge of public company governance (Board and committee practices, director independence, governance policies, stock exchange requirements, and related-party frameworks) with the judgment to own governance calls independently.
• Extensive experience supporting Boards and Board committees, with the credibility to advise on governance matters directly and translate legal requirements into practical, boardroom-ready recommendations.
• Meaningful ownership of, or a senior role in, annual proxy statement preparation and annual shareholder meeting processes.
• Demonstrated track record of governance-related investor and proxy advisor engagement; able to partner with Investor Relations and senior stakeholders as a peer, not a process manager.
• Track record of independently managing complex, recurring governance programs with strong attention to legal judgment, execution, and records discipline — and a drive to continuously improve how those programs run.
• JD from an accredited law school and active bar membership in at least one U.S. jurisdiction.

Nice-to-Have Qualifications

• Experience working in-house at a publicly traded technology or SaaS company.
• Experience engaging directly with proxy advisors, including ISS and Glass Lewis, on governance matters.
• Experience advising on ESG or sustainability-related governance and public disclosures.
• Hands-on experience using or building AI-enabled workflows in legal or governance contexts, with a clear point of view on where AI adds real leverage in governance work.

Where You'll Work

• Location: United States
• Work location preference eligibility: Remote
• Travel/Shift: No travel or shift requirements

Application Requirements

• There is no application deadline for this role.
• Applications and resumes/CVs must be submitted in English.
• Cover letters are not required.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range: $165,600—$265,000 USD

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

To apply: https://weworkremotely.com/remote-jobs/hubspot-lead-counsel-public-company-governance-corporate-programs

Detta är en fjärrposition. Vi på Secify är ett passionerat gäng med en stenhård tro på att tillvaron kan bli säkrare - och vi som jobbar här vill vara med och hjälpa till.

Headquarters: United States | Remote

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team: 

Upstart's Bank Secrecy Act/Anti-Money Laundering Compliance team is responsible for designing, implementing, and overseeing the company's enterprise BSA/AML Program, Customer Identification Program (CIP), Customer Due Diligence (CDD), sanctions, and suspicious activity compliance programs. We partner closely with Product, Engineering, Operations, Legal, Fraud, and Enterprise Risk to ensure our products and services are built on a strong foundation of regulatory compliance and effective risk management. We build scalable, risk-based programs that evolve alongside our products and regulatory expectations.

As the Compliance Manager, BSA/AML Program at Upstart, you will serve as a BSA/AML subject matter expert for Upstart Bank’s secured and unsecured lending products and support the development of new deposit products. Using a risk-based approach, you will evaluate changes to identify risks, develop controls, and measure ongoing performance of changes to ensure products and services are implemented within a strong compliance framework.

 

How you’ll make an impact

• Lead the design, execution, and continuous improvement of BSA/AML, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), transaction monitoring, and sanctions screening processes for secured lending, unsecured lending, and deposit account products.
• Serve as a BSA/AML Compliance advisor for deposit product initiatives, partnering with Product, Legal, Operations, Engineering, and Enterprise Risk throughout product development and implementation.
• Develop and manage BSA/AML compliance initiatives, including new deposit product launches, regulatory enhancements, and control improvements.
• Administer ongoing customer due diligence and enhanced due diligence programs for deposit accounts in alignment with Upstart's Customer Identification Program (CIP), Red Flags Program, and BSA/AML compliance procedures.
• Evaluate relevant risks and typologies to develop appropriate transaction monitoring rules and efficient investigations processes
• Monitor evolving regulatory requirements, including FinCEN guidance, OFAC sanctions, and FFIEC BSA/AML examination expectations, to translate regulatory changes into scalable business processes and controls.
• Develop key risk indicators (KRIs), key performance indicators (KPIs), and management reporting that provide actionable insights into BSA/AML program effectiveness.
• Translate regulatory requirements and risk trends into clear recommendations for business stakeholders and senior leadership.
• Drive remediation efforts for examination, audit, monitoring, and testing findings while strengthening the overall BSA/AML compliance control environment.

 

Minimum Qualifications 

• Bachelor's degree or equivalent practical experience.
• 7+ years of experience in BSA/AML compliance, financial crimes compliance, or a related Risk or Compliance role within a bank or other regulated financial institution.
• Experience implementing and managing customer onboarding processes including identity verification, customer due diligence (CDD), enhanced due diligence (EDD), sanctions screening, and ongoing monitoring processes.
• Working knowledge of regulatory requirements, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and Customer Due Diligence Rule, and BSA/AML risks associated with deposit products
• Experience developing and delivering AML risk assessments, KRIs/KPIs, and management reporting while leading cross-functional compliance initiatives.
• Strong organizational, analytical, communication skills.
• Ability to identify gaps in policies and procedures and drive resolution and closure 
• Experience in audit and exam readiness,  including evidence gathering, testing and monitoring, addressing findings, responding to requests.

Preferred Qualifications

• Certified Anti-Money Laundering Specialist (CAMS), Certified AML and Fraud Professional (CAFP), or equivalent certification.
• Experience implementing and optimizing an AML system, including data integration, rules configuration, testing, and validation.
• Experience supporting deposit products, including high-yield savings accounts, certificates of deposit, brokered deposits, or similar banking products.
• Familiarity with implementing BSA/AML tools for transaction monitoring, case management, and customer screening
• Experience working with examiners, auditors, and other third-parties.
• Knowledge of regulatory change management and implementing new BSA/AML requirements.
• Ability to investigate complex compliance issues, perform root cause analysis, and provide guidance to support issue resolution

 

Position location This role is available in the following locations: Remote

Time zone requirements The team operates on the East/West coast time zones. 

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

 

#LI-REMOTE

#LI-MidSenior 

At Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range$115,800—$160,100 USD

What you'll love

At Upstart, our benefits for full-time employees are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly 
• Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
• Health Savings Account contributions from Upstart for eligible plans (US only)
• Income protection benefits, including life insurance and disability coverage for added financial security
• Paid time off, sick leave, and company holidays, in line with local requirements
• Paid family and parental leave to support caregiving and major life moments (duration varies by country)
• Family-centered benefits to support fertility, parenthood, and caregiving needs
• Employee Assistance Program (EAP) offering mental health support and life-centered resources
• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
• Connection and community through team events, all-company updates, and employee resource groups (ERGs)
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy

To apply: https://weworkremotely.com/remote-jobs/upstart-compliance-manager-bsa-aml-program

English Document Reviewer

Contact Review - Washington, DC

Location: Remote

Start Date: Negotiable

EXPERIENCE & QUALIFICATIONS:

Familiarity with document review workflows

Examples: Privilege/Responsiveness Review, Redactions, Conceptual Searching, First and Second Review, etc.

Experience with electronic document review technology

Examples: Relativity, Concordance, ViewPoint, etc.

Active bar admission in at least 1 U.S. Jurisdiction and status in good standing

THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:

Experience as a member of a document review team

Familiarity with Relativity 9.0 or higher version

2+ years of legal support experience

HOURS & LOCATION

Location (including opportunity for remote work) is established on a project-by-project basis

Hours (including the opportunity to work outside standard business hours) are established on a project-by-project basis

About Contact:

Contact Review prides itself on finding high-quality, high-accountability, barred attorneys specifically tailored to the needs of our project. We seek attorneys to assist with document review, privilege review, expert testimony, legal research, and foreign language translation. Unlike other eDiscovery vendors, Contact fosters a culture where every project manager, programmer, engineer, reviewer, and analyst sees themselves as an extension of the projects’ team. Here at Contact, we look for ways to improve efficiency, streamline workflows, and put our clients in the best possible position to weather the next storm.

For more information about Contact Review please visit: https://contactdiscoveryservices.com/managed-document-review/

​

#CJ

$27 - $40 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

English Document Reviewer

Contact Review - Washington, DC

Location: Remote

Start Date: Negotiable

EXPERIENCE & QUALIFICATIONS:

Familiarity with document review workflows

Examples: Privilege/Responsiveness Review, Redactions, Conceptual Searching, First and Second Review, etc.

Experience with electronic document review technology

Examples: Relativity, Concordance, ViewPoint, etc.

Active bar admission in at least 1 U.S. Jurisdiction and status in good standing

THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:

Experience as a member of a document review team

Familiarity with Relativity 9.0 or higher version

2+ years of legal support experience

HOURS & LOCATION

Location (including opportunity for remote work) is established on a project-by-project basis

Hours (including the opportunity to work outside standard business hours) are established on a project-by-project basis

About Contact:

Contact Review prides itself on finding high-quality, high-accountability, barred attorneys specifically tailored to the needs of our project. We seek attorneys to assist with document review, privilege review, expert testimony, legal research, and foreign language translation. Unlike other eDiscovery vendors, Contact fosters a culture where every project manager, programmer, engineer, reviewer, and analyst sees themselves as an extension of the projects’ team. Here at Contact, we look for ways to improve efficiency, streamline workflows, and put our clients in the best possible position to weather the next storm.

For more information about Contact Review please visit: https://contactdiscoveryservices.com/managed-document-review/

​

#CJ

$27 - $40 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

English Document Reviewer

Contact Review - Washington, DC

Location: Remote

Start Date: Negotiable

EXPERIENCE & QUALIFICATIONS:

Familiarity with document review workflows

Examples: Privilege/Responsiveness Review, Redactions, Conceptual Searching, First and Second Review, etc.

Experience with electronic document review technology

Examples: Relativity, Concordance, ViewPoint, etc.

Active bar admission in at least 1 U.S. Jurisdiction and status in good standing

THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:

Experience as a member of a document review team

Familiarity with Relativity 9.0 or higher version

2+ years of legal support experience

HOURS & LOCATION

Location (including opportunity for remote work) is established on a project-by-project basis

Hours (including the opportunity to work outside standard business hours) are established on a project-by-project basis

About Contact:

Contact Review prides itself on finding high-quality, high-accountability, barred attorneys specifically tailored to the needs of our project. We seek attorneys to assist with document review, privilege review, expert testimony, legal research, and foreign language translation. Unlike other eDiscovery vendors, Contact fosters a culture where every project manager, programmer, engineer, reviewer, and analyst sees themselves as an extension of the projects’ team. Here at Contact, we look for ways to improve efficiency, streamline workflows, and put our clients in the best possible position to weather the next storm.

For more information about Contact Review please visit: https://contactdiscoveryservices.com/managed-document-review/

​

#CJ

$27 - $40 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Legal and Deficiency Recovery Manager

Your Location: Remote/Anywhere within the USA

You Report To: VP of Operations

Your Compensation: A starting base salary of $120k plus annual performance based bonus

Learn more about our awesome Collections Department

About the Opportunity:

First Help Financial, voted and certified as a “ Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Collections department to accommodate our remarkable growth!

The Manager, Legal and Deficiency Recovery owns all legal and compliance gates, including eligibility for legal escalation, consumer contact standards, vendor oversight, and outside counsel management. This is a build role creating a structured post charge-off recovery program from scratch, turning currently uncollected balances into meaningful returns.

This is not a practicing attorney role external counsel handles legal action. This role leads the compliance framework, ensures all consumer interactions are legally sound, and builds the program with speed and autonomy.

What you will do:

Your duties include, but are not limited to:

Post Charge-Off Recovery Program

• Design and own the qualification criteria that determine which accounts with a defiance balance are eligible for legal escalation. Accounts route based on these criteria automatically. Maintain the controlled file, validate that routing is working correctly through periodic audits and spot-checks, and sign off on any changes to thresholds before they take effect.
• Monitor the legal escalation pipeline to confirm the right accounts are being worked and the criteria are being applied accurately. Review exceptions flagged by the collections team and maintain the compliance log as the audit trail for the program.
• Review and approve all settlement letter content before any mail is sent. Ensure compliance with FDCPA requirements and applicable state law in every state where accounts are located.
• Review and approve the deficiency collection contact script and settlement authority structure before they are used with borrowers. Reapprove any material changes.
• Own the legal and compliance reporting within the collections KPI package. Prepare the quarterly Board update on the post charge-off program and escalate material issues to leadership promptly.

Regulatory and Compliance

• Complete FDCPA and UDAAP review of consumer-facing components before launch and provide sign-off. Keep reviews current as regulatory requirements change.
• Build and maintain a state-by-state legal viability map for deficiency collections across the portfolio. Keep it current as laws change and communicate updates to the teams that need them.
• Ensure all deficiency collection approaches across borrower segments are anchored to loan attributes, not internal product or program classification. Document the ECOA compliance basis before differentiated treatment goes live.
• Manage bankruptcy filings across the portfolio
• Ensure SCRA compliance for servicemember accounts.
• Coordinate responses with compliance on CFPB inquiries, state attorney general matters, and consumer complaints escalated through regulatory channels.
• Build and deliver compliance training for post charge-off staff before any live account is worked.

Vendor and Outside Counsel Oversight

• Vet all third-party collection agencies before any account is placed. Evaluate compliance posture, call recording infrastructure, data security standards, and relevant experience. Ensure contracts include the provisions required to maintain oversight and accountability.
• Own the ongoing agency compliance program. Conduct regular call audits, track the consumer complaint log, and manage the performance monitoring and remediation process for agencies that fall below standard.
• Oversee third-party BPO partners working post charge-off accounts. Ensure they operate within approved scripts, authority levels, and FDCPA requirements.
• Lead outside counsel evaluation and selection for the legal escalation pipeline. Own the relationship: manage account referrals, monitor case outcomes, and track cost against recovery.
• Review vendor contracts before execution and confirm required compliance and oversight provisions are in place.

Policy, Process, and Cross-Functional Work

• Write and maintain all policies and procedures for the post charge-off collections program. Version-control all documents. Communicate changes before implementation.
• Manage active collections-related litigation in coordination with outside counsel. Maintain a current litigation log. Report material developments to the VP Servicing and COO.
• Identify process gaps that create legal exposure or leave recovery on the table. Bring solutions, not just observations.
• Serve as the legal and compliance resource for daily questions from collection agents, team leads, and directors. Provide clear guidance without waiting for outside counsel on routine matters.
• Hire and develop direct reports as program volume increases. This role grows into a team leadership position.

What you Bring:

• 5 or more years of experience in legal operations, compliance management, or collections oversight within consumer lending, auto finance, or a third-party collection agency.
• Demonstrated historical career stability
• Experience in non-prime or subprime auto lending specifically. The borrower profile, state law environment, and legal tool set are materially different from prime lending or other consumer credit, and this role requires someone who already understands that context.
• Working knowledge of FDCPA, UDAAP, and applicable state consumer protection laws as they apply to post charge-off collections. Able to review scripts, letters, and vendor practices for compliance without relying on outside counsel for routine questions.
• Experience managing bankruptcy filings across a consumer lending portfolio and handling SCRA compliance for servicemember accounts.
• Has managed outside counsel relationships. Knows how to scope work, review billing, hold counsel accountable to timelines, and escalate when representation is not performing.
• Has worked in or alongside a deficiency recovery operation. Understands the difference between active collections and deficiency recovery, and how settlement letters, agency placement, and legal escalation work together in practice.
• Has designed, built, or led a post charge-off deficiency recovery program from the ground up, covering settlement letters, internal contact, agency placement, and legal escalation.
• Has managed legal collections activity across multiple states. Knows which states prohibit wage garnishment. Has coordinated with outside counsel on deficiency suits and post-judgment enforcement.
• Able to read and interpret collections performance data without needing a data team to validate whether a program is performing.
• Bachelor’s degree required JD, paralegal certification, or CRCM preferred but not required.

Strongly Preferred

• Has built or administered an agency compliance monitoring program. Has exercised a right-to-audit provision. Has terminated a vendor relationship for compliance failure.
• Background at a non-prime auto lender or servicer: Consumer Portfolio Services, Westlake Financial, Exeter Finance, CAC Holdings, DriveTime, First Investors, or similar.

FHF Benefits…

• Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid  vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
• Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
• Growth - Company growth provides unprecedented career growth.  FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth.  We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Legal and Deficiency Recovery Manager

Your Location: Remote/Anywhere within the USA

You Report To: VP of Operations

Your Compensation: A starting base salary of $120k plus annual performance based bonus

Learn more about our awesome Collections Department

About the Opportunity:

First Help Financial, voted and certified as a “ Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Collections department to accommodate our remarkable growth!

The Manager, Legal and Deficiency Recovery owns all legal and compliance gates, including eligibility for legal escalation, consumer contact standards, vendor oversight, and outside counsel management. This is a build role creating a structured post charge-off recovery program from scratch, turning currently uncollected balances into meaningful returns.

This is not a practicing attorney role external counsel handles legal action. This role leads the compliance framework, ensures all consumer interactions are legally sound, and builds the program with speed and autonomy.

What you will do:

Your duties include, but are not limited to:

Post Charge-Off Recovery Program

• Design and own the qualification criteria that determine which accounts with a defiance balance are eligible for legal escalation. Accounts route based on these criteria automatically. Maintain the controlled file, validate that routing is working correctly through periodic audits and spot-checks, and sign off on any changes to thresholds before they take effect.
• Monitor the legal escalation pipeline to confirm the right accounts are being worked and the criteria are being applied accurately. Review exceptions flagged by the collections team and maintain the compliance log as the audit trail for the program.
• Review and approve all settlement letter content before any mail is sent. Ensure compliance with FDCPA requirements and applicable state law in every state where accounts are located.
• Review and approve the deficiency collection contact script and settlement authority structure before they are used with borrowers. Reapprove any material changes.
• Own the legal and compliance reporting within the collections KPI package. Prepare the quarterly Board update on the post charge-off program and escalate material issues to leadership promptly.

Regulatory and Compliance

• Complete FDCPA and UDAAP review of consumer-facing components before launch and provide sign-off. Keep reviews current as regulatory requirements change.
• Build and maintain a state-by-state legal viability map for deficiency collections across the portfolio. Keep it current as laws change and communicate updates to the teams that need them.
• Ensure all deficiency collection approaches across borrower segments are anchored to loan attributes, not internal product or program classification. Document the ECOA compliance basis before differentiated treatment goes live.
• Manage bankruptcy filings across the portfolio
• Ensure SCRA compliance for servicemember accounts.
• Coordinate responses with compliance on CFPB inquiries, state attorney general matters, and consumer complaints escalated through regulatory channels.
• Build and deliver compliance training for post charge-off staff before any live account is worked.

Vendor and Outside Counsel Oversight

• Vet all third-party collection agencies before any account is placed. Evaluate compliance posture, call recording infrastructure, data security standards, and relevant experience. Ensure contracts include the provisions required to maintain oversight and accountability.
• Own the ongoing agency compliance program. Conduct regular call audits, track the consumer complaint log, and manage the performance monitoring and remediation process for agencies that fall below standard.
• Oversee third-party BPO partners working post charge-off accounts. Ensure they operate within approved scripts, authority levels, and FDCPA requirements.
• Lead outside counsel evaluation and selection for the legal escalation pipeline. Own the relationship: manage account referrals, monitor case outcomes, and track cost against recovery.
• Review vendor contracts before execution and confirm required compliance and oversight provisions are in place.

Policy, Process, and Cross-Functional Work

• Write and maintain all policies and procedures for the post charge-off collections program. Version-control all documents. Communicate changes before implementation.
• Manage active collections-related litigation in coordination with outside counsel. Maintain a current litigation log. Report material developments to the VP Servicing and COO.
• Identify process gaps that create legal exposure or leave recovery on the table. Bring solutions, not just observations.
• Serve as the legal and compliance resource for daily questions from collection agents, team leads, and directors. Provide clear guidance without waiting for outside counsel on routine matters.
• Hire and develop direct reports as program volume increases. This role grows into a team leadership position.

What you Bring:

• 5 or more years of experience in legal operations, compliance management, or collections oversight within consumer lending, auto finance, or a third-party collection agency.
• Demonstrated historical career stability
• Experience in non-prime or subprime auto lending specifically. The borrower profile, state law environment, and legal tool set are materially different from prime lending or other consumer credit, and this role requires someone who already understands that context.
• Working knowledge of FDCPA, UDAAP, and applicable state consumer protection laws as they apply to post charge-off collections. Able to review scripts, letters, and vendor practices for compliance without relying on outside counsel for routine questions.
• Experience managing bankruptcy filings across a consumer lending portfolio and handling SCRA compliance for servicemember accounts.
• Has managed outside counsel relationships. Knows how to scope work, review billing, hold counsel accountable to timelines, and escalate when representation is not performing.
• Has worked in or alongside a deficiency recovery operation. Understands the difference between active collections and deficiency recovery, and how settlement letters, agency placement, and legal escalation work together in practice.
• Has designed, built, or led a post charge-off deficiency recovery program from the ground up, covering settlement letters, internal contact, agency placement, and legal escalation.
• Has managed legal collections activity across multiple states. Knows which states prohibit wage garnishment. Has coordinated with outside counsel on deficiency suits and post-judgment enforcement.
• Able to read and interpret collections performance data without needing a data team to validate whether a program is performing.
• Bachelor’s degree required JD, paralegal certification, or CRCM preferred but not required.

Strongly Preferred

• Has built or administered an agency compliance monitoring program. Has exercised a right-to-audit provision. Has terminated a vendor relationship for compliance failure.
• Background at a non-prime auto lender or servicer: Consumer Portfolio Services, Westlake Financial, Exeter Finance, CAC Holdings, DriveTime, First Investors, or similar.

FHF Benefits…

• Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid  vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
• Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
• Growth - Company growth provides unprecedented career growth.  FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth.  We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

Role Title: General Counsel Role Type: Contractor Location: Remote Job Summary:We are seeking seasoned General Counsels for a part-time role at the forefront of legal AI.

Headquarters: San Francisco, CA, New York, NY, Portland, OR, or Remote within United States

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives.The challenge is to do so while ensuring we protect Mercury, customers and the broader financial ecosystem from bad actors and harmful, illegal or unauthorized activities.

Our AML Investigations team is crucial in this mission and is responsible for detecting suspicious activity, conducting thorough investigations, and shutting down bad actors. This team is growing and we’re looking to hire an additional AML Risk Investigator to help us with Bank Partner Requests for Information, Transaction Monitoring, Financial Crime Investigations, Case Management and drafting Unusual Activity Reports. As a member of our Investigations team, you’ll help handle our transaction monitoring queues while balancing an eagle eye for risk with excellent user experience. To begin with, you’ll work to help make sure we have smart, risk-based monitoring in place and help build out our case management technology and processes.

You’ll need to learn how a really wide range of businesses work and bring your knowledge to bear on our processes and product. Some of this work is repetitive and requires close attention to detail, so we need someone who loves working fraud and anti-money laundering transaction queues and managing a variety of complex investigations.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As part of the journey, we would expect you to:

• Provide input as we implement new transaction monitoring rules and tune existing ones
• Review AML, and other financial crime alerts in our transaction monitoring queue and take action as needed
• Contact our users for information on their account usage and transactions
• Work with our partners and internal team members to review and assess information received from users
• Investigate and respond to Requests for Information (RFIs) from our Partner Banks, delivering clear, well-supported AML reviews on customer’s account activity
• Decision user accounts as needed, including locking or closing accounts
• Develop an understanding of expected activity for each type of user we work with
• Document investigative findings and escalate unusual or potentially suspicious activity to our Partners for SAR consideration
• Develop an unfailing eye for potential fraud or money laundering
• Investigate tools that would make your job easier 
• Write clear documentation on current processes and help train future teammates

Some things that might make you successful in a role like this:

• Have experience in identifying money laundering, detecting fraud, or other financial crimes related behavior in banking, fintech, or other financial services through vendor AND in-house developed transaction monitoring rules 
• Be fluent in the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
• Understand the business banking landscape and have familiarity with international activity and ownership
• Exercise empathy and understanding when communicating with users
• Communicate complicated concepts with efficiency and clarity, both in speech and writing
• Manage relationships with external parties with confidence and kindness
• Work with efficiency and focus
• Understand how to keep an organized and clean inbox
• Love problem solving and making teams, product, and processes more efficient
• Derive joy from customer joy
• Enjoy thinking about how to automate as much of your job as possible
• Be curious about the US banking system, startups, and ecommerce companies

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

#LI-DNI

Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:$121,700—$152,100 USDUS employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:$109,500—$136,900 USD

To apply: https://weworkremotely.com/remote-jobs/mercury-aml-investigator-iii

Consequential Work. Dedicated People.

About Onebrief

Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination.

Military planning is complex by nature, requiring teams to coordinate information, people, and decisions across systems and locations. Onebrief brings planning, collaboration, simulation, and AI into one connected environment, helping teams test strategies, adapt to changing conditions, and make decisions with greater clarity when the stakes are real.

We are a distributed team of builders from military, operational, and technology backgrounds who care deeply about improving how important work gets done. Some team members work remotely, while others work directly alongside customers in operational environments around the world.

Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we continue to invest in product innovation, AI capabilities, and team growth.

Why This Role Exists

We’re hiring a Principal Contracts Strategist to join our Contracting Team. This foundational, senior individual contributor role will own complex, high impact contract strategy and execution while building scalable systems that support our sales and growth goals.

Reporting to the Head of Contracts, you’ll work closely with contract administration, partnerships, legal, finance, sales, and customer relations. You’ll combine hands on execution with strategic ownership to guide critical contracting decisions, resolve ambiguity, and align contracts with business and customer needs.

This role is for someone who sees organizational scaling as an ongoing practice. You’ll address immediate contracting challenges while developing frameworks and processes that improve how we work over time. The role has no direct people management responsibilities but carries significant ownership, visibility, and influence across the organization.

What You’ll Do

Core responsibilities:

• Partner with the Head of Contracts to shape contract strategy, translate it into clear, sequenced priorities, and support transparent, seamless contract awards.

• Own complex contract analysis, negotiation, risk mitigation, and lifecycle management, aligning acquisition approaches with business goals and customer mission outcomes.

• Build and maintain reliable, scalable preaward workflows, contracting frameworks, playbooks, and decision models. Continuously improve processes through automation and operational efficiency.

• Coordinate across contract administration, partnerships, legal, finance, sales, and customer relations to align priorities, identify dependencies, resolve blockers, and mitigate risks.

Minimum Qualifications

• Deep expertise in federal government contracting (acquisition processes and regulations) and experience supporting software or technology-enabled products, including contracting models that support rapid delivery, enterprise adoption, and long-term mission outcomes.

• Bachelor’s degree in a relevant field and at least 10 years of related experience as a contracts professional supporting contract strategy and administration.

• Experience supporting software or technology enabled products, including contracting models that enable rapid delivery, enterprise adoption, and lasting mission outcomes. Experience designing and executing flexible acquisition approaches, such as OTAs, hybrid vehicles, and novel contract structures, while managing risk.

• Experience scaling contracting functions in a high growth environment, building and refining systems and processes, and translating strategy into roadmaps and execution. Strong business judgment, analytical and problem solving skills, and attention to detail.

• Excellent written, verbal, negotiation, interpersonal, and time management skills, including in distributed or primarily asynchronous environments. Ability to lead through influence, build trust across functions, and operate independently with integrity and adaptability in a fast paced environment. Willingness to travel as needed.

• Ability to obtain a U.S. Government security clearance. U.S. citizenship is required.

Preferred Qualifications

• Prior experience as a federal government contracting officer, ideally with at least 8 years in that capacity.

• Experience scaling contract strategy and execution internationally.

Indicators of Success

This role will evolve as priorities change, but the outcomes below reflect what success typically looks like in the first six months.

A successful Principal Contracts Strategist will:

• Advance critical contract negotiations and awards, resolving blockers and making risks, tradeoffs, and decisions clear to stakeholders.

• Strengthen pre-award workflows so teams have clear ownership, reliable handoffs, and visibility into progress and dependencies.

• Develop and put into use contracting frameworks, playbooks, and decision models that improve consistency and support scalable execution.

• Build trusted partnerships across functions and implement practical process or automation improvements that reduce friction while maintaining contract quality and appropriate risk controls.

Notice to Third Party Recruitment Agencies

Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem.

As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce.

About the Role

Propelus serves clinicians, licensing boards, and healthcare organizations that rely on accurate licensure and continuing education information. The rules behind that work keep changing across states, agencies, and professional boards.

As External Affairs Manager, you’ll help Propelus stay ahead of those changes. You’ll track legislative and regulatory developments, manage relationships with key healthcare stakeholders, and keep the External Affairs function organized and running smoothly.

What You’ll Do

Policy & Regulatory Intelligence

• Track legislation, rulemaking, board actions, licensure compacts, and CE requirements across priority states and national bodies.

• Spot developments that affect Propelus, its customers, or its market, and share them with the right teams.

• Turn complex policy into clear summaries, briefings, and talking points.

• Keep legislative calendars, deadlines, and implementation dates current.

• Coordinate with contract lobbyists and manage their agreements, deliverables, and lobbying compliance filings.

State Association Partnerships & Stakeholder Engagement

• Build relationships with state healthcare associations, workforce centers, educational institutions, and professional organizations.

• Coordinate Propelus’s participation in coalitions, task forces, conferences, and other forums.

• Keep relationship records up to date (contacts, notes, commitments) and make sure follow-ups happen.

• Prepare the VP for external meetings with research, briefing materials, and logistics.

Operations

• Run the day-to-day rhythm of External Affairs: priorities, timelines, meetings, events, and deliverables.

• Build repeatable processes, templates, and systems (HubSpot, Quorum) that help the function grow.

• Bring gaps, risks, and decisions that need attention to the VP early.

• Support special projects, including RFPs, events, partner needs, and internal communications.

Expected Travel: roughly 20%

We’d Like You To Have:

• Experience: 5+ years in government relations, regulatory affairs, public policy, or association management, ideally in healthcare, professional licensure, or another highly regulated industry.

• Policy fluency: A strong grasp of state legislative processes, agency rulemaking, and licensing boards. You can read a bill or rule and explain why it matters.

• Relationships: A record of building productive relationships with associations, regulators, educators, and workforce organizations.

• Communication: Clear, concise writing and speaking for both internal and external audiences.

• Lobbying compliance: Familiarity with lobbying registration and disclosure requirements, and experience working with contract lobbyists.

• Organization: You can manage many bills, jurisdictions, and relationships at once without losing the big picture.

• Independence: Comfort working independently and knowing when to escalate.

• Builder mindset: You enjoy creating structure in a growing function.

It Would Be Great If You Had:

• Experience with healthcare licensure, continuing education, nursing workforce policy, or professional regulation.

• Familiarity with FSMB, NCSBN, CLEAR, and interstate licensure compacts.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in healthcare and are focused on hiring individuals with unique backgrounds, perspectives, and experiences to support us in doing good, what’s human, and making a difference.

Benefits and Perks for Propelus Employees

US Employees:

• Health Insurance: We cover up to 100% of the premium for employee medical insurance. Plans for spouses and children are made affordable through Propelus’ generous contribution

  • Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents.

  • Dental and Vision plans, both including an option with 100% of the premium covered for employees

• Generous PTO:

  • Accrual: (full-time US): 0–4 yrs 20 days | 5–9 yrs 25 days. | 10+ yrs 30 days per year (accrues quarterly: Jan 1, Apr 1, Jul 1, Oct 1; and is available immediately).

  • US-based teams observe 14 paid holidays each year

  • Floating Holiday: One floating holiday is yours to request on any day of your choice. This is separate from your PTO.

  • Birthday Holiday: Your birthday deserves celebrating! You get 1 paid day off during your birth month, separate from your PTO.

  • Volunteer Time Off: 16 hours available to you, that allow you to make an impact on causes that are meaningful to you.

  • Additional leave options: to support you in embracing life centricity

  • State & local leave laws

    • Where state or local leave laws provide additional protections, Propelus will comply with whichever regulation is more favorable to the employee.

• 401K with company matching, as well as financial planning education and resources.

• Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. Think of it as a bonus for the expenses and experiences you value most.

• Employee Assistance Programs: provides 24/7/365 support by phone and online — family clinical counseling, legal & financial services, plus child and elder care referrals.

• Carrot Fertility & Hormonal Support: Inclusive hormonal health, fertility, and family-building benefits with funds toward eligible care.

• Beyond Med: A licensed discount plan organization (DPO) giving you access to elective care like acupuncture, dermatology, fertility, GLP-1, and more — at discounted rates.

• Spot Pet Insurance: A financial safety net for your furry family. Get reimbursed for emergencies, lab fees, behavior, x-rays, surgeries, cancer, and more.

LATAM (Costa Rica and Colombia) Employees:

• Your health is our top priority! We cover 100% of employee health insurance premiums. Our plans include national and international coverage, so you’re protected no matter where you are.

• Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you’ll get access to exclusive discounts just for being part of our team. (Details are country specific)

• Generous PTO:

  • National Holidays (Colombia): 18 days

  • National Holidays (Costa Rica): 12 days

  • Birthday Holiday: Your birthday deserves celebrating! You get 1 paid day off during your birth month, separate from your PTO.

  • Volunteer Time Off: 16 hours available to you, that allow you to make an impact on causes that are meaningful to you.

  • We’ve got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate.

  • Carrot Fertility & Hormonal Support: Inclusive hormonal health, fertility, and family-building benefits with funds toward eligible care.

Benefits and Perks for ALL Propelus employees include but are not limited to:

A remote first company, global and distributed, with two office locations for those nearby who want a change of scenery.

• Employees celebrating their 10 and 20 year work anniversary are eligible to take a trip sponsored by Propelus within one year of their 10th and 20th anniversary date.

• Awarded one of BuiltIn’s 2025 Best Places to Work and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers.

• Professional development allowance to help you grow in the ways that mean the most to you.

• Check us out for yourself at our careers page or our Propelus culture Instagram accounts.

Typical Interview Process:

• Interview #1: Brief intro screen with our People Ops team

• Interview #2: Introduction with the Hiring Manager

• Interview #3: Team Panel

• Interview #4: Alignment interview with Senior Leadership

If you don’t move forward to the next round, we’ll make sure you know as soon as possible.

Tips for applicants: Focus on your application. At Propelus, everyone has an equal opportunity based on their merit. Reaching out to the team or providing referrals will not change your chances.

We work remotely and communicate asynchronously, so writing is a key skill at Propelus. Please answer the application questions with your own thoughtful responses. Replies like “See resume” or N/A won’t lead to an interview. Have some fun with it, we actually read these!

We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply.

Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

Headquarters: NYC or Remote (EST or CST)

About the role:

Hex’s legal function has gone from zero to a fully operating system in under a year. Now we need someone to own and scale the operating layer so it holds as the company grows. This is a builder role.

You’ll run contract operations end to end: CLM administration, workflow optimization, template and playbook maintenance, enablement and training for the revenue team, and first-pass review and redlining of standard agreements against our playbook. Beyond contracts, you’ll build structured intake for every legal workstream across the company, own the legal governance record (privacy registers, AI inventory, compliance calendars), manage outside counsel relationships, and own the legal tech stack. We sit at the nexus of data, AI, and collaboration, which means our legal operations have to be as thoughtful as our product.

We use AI tooling across legal operations, and you’ll work the same way: building agents and automations to move faster, not as a side project but as the default way things get done here. If you see a manual workflow and instinctively want to build it away, you’ll feel right at home.

What you will do:

• Drive CLM adoption and enablement so the revenue team self-serves on standard deals
• Own workflow optimization, templates, and playbooks as deal structures and products evolve
• First-pass review and redlining of standard agreements; draft from templates as volume requires
• Build and own structured intake for legal workstreams across the company
• Build AI-powered workflows, agents, and automations that replace manual processes
• Maintain the legal governance record: privacy registers, AI inventory, compliance calendars
• Train cross-functional teams on self-service tools and escalation paths
• Manage outside counsel relationships and the legal tech stack

About You:

• 3-5+ years in legal operations, paralegal, or contract management, with at least 1-2 years in-house at a tech or SaaS company
• You’ve implemented or rebuilt a CLM (Ironclad preferred), designed intake workflows, and stood up reporting someone relied on
• Experience reviewing and redlining commercial agreements on both sell-side and buy-side paper
• You build with AI and automation as a natural part of how you work. You’re comfortable across AI-assisted legal tools, LLMs, and automation platforms, and willing to experiment with new ones as they emerge. This isn’t a nice-to-have at Hex.
• Comfortable operating with autonomy in a role with a lot of white space
• Good judgment about what you can handle and what needs a lawyer
• You care whether people actually use what you build

Nice to have:

• Experience at a company navigating exponential growth
• Experience with corporate governance (entity management, board materials, annual filings)
• Has used Hex
• Strong opinions about the best way to organize a Notion workspace

We know job posts like this can feel like a checklist, and nobody checks every box. If you’ve built legal ops infrastructure, you’re excited about AI, and this role sounds like the kind of work you want to do, we’d love to hear from you.

 

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The salary range for this role is: $124,125 - $165,500. 

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

Hex Technologies uses AI-assisted tools as part of our application review process, including for resume screening and fraud detection. These tools help our team evaluate applications and verify applicant information. All AI-generated recommendations are reviewed by a member of our recruiting team before any hiring decision is made. No application is automatically rejected based solely on an AI tool's output.

To apply: https://weworkremotely.com/remote-jobs/hex-technologies-legal-ops

Description

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Legal Practitionerto join one of our clients’ teams. If you’re looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Responsibilities:

• Co-deliver a 3-hour live online workshop on the practical use of AI in legal practice alongside an AI instructor.

• Lead a session on professional legal responsibilities, including confidentiality, attorney-client privilege, data protection, and professional conductwhen using AI tools.

• Demonstrate how AI tools can support legal research, document drafting, and document review.

• Co-facilitate a hands-on workshop where participants identify AI-generated errors, fabricated legal citations, and missing contractual clauses.

• Guide participants through verifying AI-generated legal content against reliable sources.

• Collaborate with the AI instructor to develop and demonstrate a practical AI-powered legal workflow.

• Review training materials, including AI prompts, verification checklists, and reference guides.

• Share real-world examples of using AI tools in everyday legal practice.

• Engage with participants, answer questions, and provide practical guidance on responsible AI use.

• Participate in approximately one day of preparation and a short post-training debrief.

Requirements

• Licensed attorney in good standing in at least one US state.

• 5+ years of professional legal practice experience.

• Daily hands-on experience using AI tools for legal research, drafting, document review, or related legal workflows.

• Strong understanding of confidentiality, attorney-client privilege, data protection, and professional conduct requirements when using AI and cloud-based tools.

• Ability to identify and verify AI-generated legal information, including fabricated citations and inaccurate content.

• Practical understanding of AI capabilities, limitations, and risks in legal practice.

• Excellent spoken English and strong presentation and communication skills.

• Confidence delivering interactive online sessions to senior legal professionals.

• Ability to explain legal and technical concepts clearly to audiences with different levels of AI knowledge.

• Availability for approximately one preparation day and a 3-hour online workshop, scheduled around UAE morning hours.

• Ability to provide a professional biography and headshot for the client proposal.

Nice to Have

• Previous experience as in-house legal counsel at a technology or AI company.

• Experience with legal operations, workflow automation, or process improvement.

• Previous delivery of Continuing Legal Education (CLE), webinars, workshops, or professional legal training.

• Published articles or research on AI applications in legal practice.

• Familiarity with UAE/GCC legal systems and professional practice.

Headquarters: Remote - US

This is Legal at Lattice

The Lattice Legal team is looking for an experienced, business-minded Senior Contracts Manager to help lead our commercial contracting function. In this role, you will independently manage a broad portfolio of customer, vendor, partnership, and other commercial agreements while serving as a trusted adviser to teams across the company.

You will be expected to understand Lattice’s business, products, contracting standards, and risk framework well enough to resolve most matters independently, identify practical paths through difficult negotiations, and escalate issues with a clear assessment and recommendation. The right candidate combines strong contract judgment, operational discipline, commercial awareness, and fluency with modern legal technology and AI-assisted workflows.

This is a highly cross-functional role supporting Sales, Deal Desk, Procurement, Privacy, Security, Finance, Product, Partnerships, Marketing, and other business teams. Success requires balancing thoughtful risk management with a practical focus on customer experience, business velocity, and scalable operations.

What You Will Do

• Independently draft, review, negotiate, and manage a high volume of commercial agreements within Lattice’s contracting playbooks, approval framework, and risk tolerances.
• Lead negotiations involving SaaS order forms, terms of service, master services agreements, data processing agreements, service level agreements, amendments, renewals, trials, AI-related terms, termination agreements, and related customer documents.
• Review and negotiate vendor, supplier, and service-provider agreements, coordinating with Procurement, Privacy, Security, Finance, and business owners based on the services involved and the risks presented.
• Support technology partnerships, integrations, referral programs, sponsorships, events, speaker engagements, and other strategic or marketing relationships.
• Serve as a primary point of contact between Legal and business stakeholders, providing practical guidance on contract structure, risk allocation, negotiation strategy, approval requirements, and escalation paths.
• Exercise independent judgment to resolve matters within established parameters and promptly escalate material legal, financial, privacy, security, product, or operational risks with a concise analysis and recommended approach.
• Partner with Privacy, Security, Product, Finance, and other subject-matter experts to ensure contractual commitments are accurate, operationally feasible, properly approved, and tracked where appropriate.
• Manage numerous concurrent negotiations with strong prioritization, responsiveness, and ownership from intake through signature.
• Maintain accurate contract records, approvals, metadata, and final documentation across Ironclad, Salesforce, Zip, and related systems.
• Identify recurring negotiation patterns, operational friction, and emerging risks, and translate those observations into improvements to templates, playbooks, fallback positions, training, and self-service resources.
• Use approved AI and legal technology tools to accelerate contract review, compare proposed language against playbooks, identify issues, support drafting, summarize negotiations, and improve reporting and workflow efficiency.
• Help develop meaningful reporting on contract volume, cycle time, negotiation trends, escalations, and other indicators that can improve the contracting function and the broader business.
• Stay informed about developments affecting commercial contracting, SaaS businesses, data privacy, AI-enabled products, and contracting technology.

What You Will Bring to the Table

• Five or more years of relevant experience negotiating and managing commercial technology agreements, preferably in a high-growth SaaS or technology company. Equivalent combinations of legal, contracts, and business experience will be considered.
• Demonstrated ability to independently manage customer-facing SaaS negotiations, including master agreements, subscription terms, data processing agreements, service level agreements, and related commercial documents.
• Experience reviewing technology vendor and procurement agreements. 
• Strong commercial judgment and the ability to distinguish material risk from lower-value negotiating points.
• Ability to apply playbooks and policies thoughtfully, identify matters outside established parameters, and present escalation issues with practical recommendations.
• Working knowledge of common SaaS contracting issues, including intellectual property, confidentiality, data use, privacy, security, indemnification, limitations of liability, SLAs, warranties, renewals, and termination rights.
• Strong written and verbal communication skills, including the ability to explain complex contract issues clearly to business stakeholders and counterparties.
• Excellent organizational and project-management skills, with demonstrated success managing a large and changing portfolio of matters with limited supervision.
• A collaborative approach and a record of building trusted relationships across Sales, Deal Desk, Procurement, Finance, Privacy, Security, Product, and other functions.
• Meaningful experience using AI-assisted tools for contract review, drafting, analysis, knowledge management, or workflow automation, together with sound judgment regarding confidentiality, accuracy, and responsible use.
• Proficiency with Microsoft Word and experience with contract lifecycle management and procurement platforms.
• Experience with Ironclad, Salesforce, Zip, Google Workspace, Slack, and Excel is preferred.
• Experience working with international counterparties and modern privacy and AI regulatory frameworks is a plus.

__

The estimated annual cash salary for this role is $123,500 - $154,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

#LI-remote

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning – and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line . Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. 

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy.

To apply: https://weworkremotely.com/remote-jobs/lattice-senior-contracts-manager

Job Description Summary This position can be based remotely anywhere in the U.

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

Our Pre-Litigation Operations team drives case progress from intake to resolution with consistency, compassion, and control. We combine deep legal experience with cutting-edge tools to deliver exceptional outcomes for our attorney partners and their clients. Our team members are highly skilled, tech-enabled legal professionals who take ownership of the details so nothing falls through the cracks.

As a Pre-Litigation Associate, you’ll serve as a critical operations expert, ensuring every case is handled with exceptional accuracy, urgency, and care. You will play a pivotal role in driving pre-litigation personal injury cases through their critical early stages. This includes initiating claims, managing and organizing medical records, obtaining police reports, and coordinating care for clients. You will also oversee demand preparation, resolve final liens, and manage cases through to completion, ensuring that attorneys have comprehensive, well-documented files to effectively build and negotiate each case. This is a remote role for experienced professionals who excel in high-volume, detail-critical environments and who take pride in meticulous casework that directly impacts client outcomes.

This is a remote role that can be based anywhere in the United States.

What you’ll do:

• Open insurance claims and serve as the primary liaison with adjusters and carriers.

• Request, track, and organize medical records, bills, and police reports.

• Ensure treatment progression and awareness of treatment outcomes.

• Identify and proactively resolve lien and subrogation issues.

• Collaborate with lead paralegals to prepare complete, accurate case files for demand.

• Communicate with clients daily to guide them through the pre-litigation process.

• Maintain case timelines and ensure milestones are met with precision.

• Spot and eliminate operational inefficiencies to drive speed and accuracy.

• Uphold the highest standards in documentation, file integrity, and communication.

What we look for:

• Have 3+ years of experience in personal injury legal operations, case management, or insurance claims.

• Are highly detail-oriented, organized, and self-motivated.

• Excel at process execution in fast-paced, high-volume environments.

• Communicate clearly and professionally with clients, medical providers, attorneys, and insurers.

• Take ownership of your work and hold yourself to high standards of quality and accountability.

• Are comfortable working independently in a remote setting, with strong time management skills.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family.

• Additional insurance coverage options for life, accident, or critical illness.

• Flexible paid time off, sick leave, short-term and long-term disability.

• 10 US observed holidays, and Canadian statutory holidays by province.

• A home office stipend.

• 401(k) for US-based employees and RRSP for Canada-based employees.

• Paid parental leave.

• A local in-person meet-up program.

• Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

Our Pre-Litigation Operations team drives case progress from intake to resolution with consistency, compassion, and control. We combine deep legal experience with cutting-edge tools to deliver exceptional outcomes for our attorney partners and their clients. Our team members are highly skilled, tech-enabled legal professionals who take ownership of the details so nothing falls through the cracks.

As a Pre-Litigation Associate, you’ll serve as a critical operations expert, ensuring every case is handled with exceptional accuracy, urgency, and care. You will play a pivotal role in driving pre-litigation personal injury cases through their critical early stages. This includes initiating claims, managing and organizing medical records, obtaining police reports, and coordinating care for clients. You will also oversee demand preparation, resolve final liens, and manage cases through to completion, ensuring that attorneys have comprehensive, well-documented files to effectively build and negotiate each case. This is a remote role for experienced professionals who excel in high-volume, detail-critical environments and who take pride in meticulous casework that directly impacts client outcomes.

This is a remote role that can be based anywhere in the United States.

What you’ll do:

• Open insurance claims and serve as the primary liaison with adjusters and carriers.

• Request, track, and organize medical records, bills, and police reports.

• Ensure treatment progression and awareness of treatment outcomes.

• Identify and proactively resolve lien and subrogation issues.

• Collaborate with lead paralegals to prepare complete, accurate case files for demand.

• Communicate with clients daily to guide them through the pre-litigation process.

• Maintain case timelines and ensure milestones are met with precision.

• Spot and eliminate operational inefficiencies to drive speed and accuracy.

• Uphold the highest standards in documentation, file integrity, and communication.

What we look for:

• Have 3+ years of experience in personal injury legal operations, case management, or insurance claims.

• Are highly detail-oriented, organized, and self-motivated.

• Excel at process execution in fast-paced, high-volume environments.

• Communicate clearly and professionally with clients, medical providers, attorneys, and insurers.

• Take ownership of your work and hold yourself to high standards of quality and accountability.

• Are comfortable working independently in a remote setting, with strong time management skills.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family.

• Additional insurance coverage options for life, accident, or critical illness.

• Flexible paid time off, sick leave, short-term and long-term disability.

• 10 US observed holidays, and Canadian statutory holidays by province.

• A home office stipend.

• 401(k) for US-based employees and RRSP for Canada-based employees.

• Paid parental leave.

• A local in-person meet-up program.

• Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

Our Pre-Litigation Operations team drives case progress from intake to resolution with consistency, compassion, and control. We combine deep legal experience with cutting-edge tools to deliver exceptional outcomes for our attorney partners and their clients. Our team members are highly skilled, tech-enabled legal professionals who take ownership of the details so nothing falls through the cracks.

As a Pre-Litigation Associate, you’ll serve as a critical operations expert, ensuring every case is handled with exceptional accuracy, urgency, and care. You will play a pivotal role in driving pre-litigation personal injury cases through their critical early stages. This includes initiating claims, managing and organizing medical records, obtaining police reports, and coordinating care for clients. You will also oversee demand preparation, resolve final liens, and manage cases through to completion, ensuring that attorneys have comprehensive, well-documented files to effectively build and negotiate each case. This is a remote role for experienced professionals who excel in high-volume, detail-critical environments and who take pride in meticulous casework that directly impacts client outcomes.

This is a remote role that can be based anywhere in the United States.

What you’ll do:

• Open insurance claims and serve as the primary liaison with adjusters and carriers.

• Request, track, and organize medical records, bills, and police reports.

• Ensure treatment progression and awareness of treatment outcomes.

• Identify and proactively resolve lien and subrogation issues.

• Collaborate with lead paralegals to prepare complete, accurate case files for demand.

• Communicate with clients daily to guide them through the pre-litigation process.

• Maintain case timelines and ensure milestones are met with precision.

• Spot and eliminate operational inefficiencies to drive speed and accuracy.

• Uphold the highest standards in documentation, file integrity, and communication.

What we look for:

• Have 3+ years of experience in personal injury legal operations, case management, or insurance claims.

• Are highly detail-oriented, organized, and self-motivated.

• Excel at process execution in fast-paced, high-volume environments.

• Communicate clearly and professionally with clients, medical providers, attorneys, and insurers.

• Take ownership of your work and hold yourself to high standards of quality and accountability.

• Are comfortable working independently in a remote setting, with strong time management skills.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family.

• Additional insurance coverage options for life, accident, or critical illness.

• Flexible paid time off, sick leave, short-term and long-term disability.

• 10 US observed holidays, and Canadian statutory holidays by province.

• A home office stipend.

• 401(k) for US-based employees and RRSP for Canada-based employees.

• Paid parental leave.

• A local in-person meet-up program.

• Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

Our Pre-Litigation Operations team drives case progress from intake to resolution with consistency, compassion, and control. We combine deep legal experience with cutting-edge tools to deliver exceptional outcomes for our attorney partners and their clients. Our team members are highly skilled, tech-enabled legal professionals who take ownership of the details so nothing falls through the cracks.

As a Pre-Litigation Associate, you’ll serve as a critical operations expert, ensuring every case is handled with exceptional accuracy, urgency, and care. You will play a pivotal role in driving pre-litigation personal injury cases through their critical early stages. This includes initiating claims, managing and organizing medical records, obtaining police reports, and coordinating care for clients. You will also oversee demand preparation, resolve final liens, and manage cases through to completion, ensuring that attorneys have comprehensive, well-documented files to effectively build and negotiate each case. This is a remote role for experienced professionals who excel in high-volume, detail-critical environments and who take pride in meticulous casework that directly impacts client outcomes.

This is a remote role that can be based anywhere in the United States.

What you’ll do:

• Open insurance claims and serve as the primary liaison with adjusters and carriers.

• Request, track, and organize medical records, bills, and police reports.

• Ensure treatment progression and awareness of treatment outcomes.

• Identify and proactively resolve lien and subrogation issues.

• Collaborate with lead paralegals to prepare complete, accurate case files for demand.

• Communicate with clients daily to guide them through the pre-litigation process.

• Maintain case timelines and ensure milestones are met with precision.

• Spot and eliminate operational inefficiencies to drive speed and accuracy.

• Uphold the highest standards in documentation, file integrity, and communication.

What we look for:

• Have 3+ years of experience in personal injury legal operations, case management, or insurance claims.

• Are highly detail-oriented, organized, and self-motivated.

• Excel at process execution in fast-paced, high-volume environments.

• Communicate clearly and professionally with clients, medical providers, attorneys, and insurers.

• Take ownership of your work and hold yourself to high standards of quality and accountability.

• Are comfortable working independently in a remote setting, with strong time management skills.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family.

• Additional insurance coverage options for life, accident, or critical illness.

• Flexible paid time off, sick leave, short-term and long-term disability.

• 10 US observed holidays, and Canadian statutory holidays by province.

• A home office stipend.

• 401(k) for US-based employees and RRSP for Canada-based employees.

• Paid parental leave.

• A local in-person meet-up program.

• Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.