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Operations Overseas Operations Manager (P2P)

Manages procurement-to-payment (P2P) operations and vendor relationships for an overseas crypto exchange office.

Mid Posted about 6 hours ago Jobicy AI
What this role involves
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual’s freedom. OKX is a leading crypto exchange, and the...
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Operations Procurement Analyst

Manages procurement processes, vendor relationships, and purchasing operations to support cloud infrastructure company's supply chain needs.

Mid Remote Posted about 6 hours ago Jobicy AI
What this role involves
Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33...
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Operations Materials Sourcing Manager, Wool

Sources and manages wool materials supply chains, negotiating with suppliers and optimizing procurement for production needs.

Mid Posted about 14 hours ago Jobicy AI
What this role involves
ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality...
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Operations Campaign Operations Manager (Individual Contributor)

Manages campaign operations and logistics for a physical operations software company as an individual contributor.

Mid Posted about 14 hours ago Jobicy AI
What this role involves
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations...
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Operations Auxiliar de Jefe/a de obra

Assists construction/industrial site manager with project coordination, scheduling, documentation, and on-site supervision tasks.

Junior Posted about 18 hours ago Himalayas
What this role involves
¡Únete a una empresa Líder en el sector Industrial y contrucción como Auxiliar de Jefe/a de obra!
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Operations Supplier Sourcing & Procurement Specialist

Identifies and manages supplier relationships, negotiates contracts, and procures materials/products for an Amazon FBA e-commerce business.

Mid Remote Posted about 19 hours ago Himalayas
What this role involves
Our client, a dynamic Amazon FBA business with a global presence, is looking for a talented and experienced Supplier Sourcing & Procurement Specialist to join the vibrant team for a full time remote job.
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Operations Executive Assistant at ServiceNow

Executive Assistant executes event logistics, manages communications support, and coordinates scheduling for the President and CFO office under strategic direction.

Mid Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

Job Description

Position Overview:

The Executive Assistant is a force multiplier and operational partner to the Senior Executive Assistant, supporting the executive office of the President and Chief Financial Officer. This role focuses on event execution, communications support, administrative operations, and after-hours backup. The Executive Assistant reports to the Senior Executive Assistant and works under their strategic direction on all complex or executive-facing decisions.

The Sr. EA retains ownership of calendar management, strategic cross-functional coordination, executive communications strategy, and complex vendor relationships. The Executive Assistant amplifies the Sr. EA’s capacity by owning execution on defined operational areas.

Key Responsibilities:

Event Coordination & Logistics:

  • Execute event planning and logistics under Sr. EA strategic direction, including departmental meetings, executive office events, and organization-wide initiatives (e.g., holiday parties, town halls, all-hands meetings)
  • Manage vendor coordination, catering, transportation, and on-site setup
  • Track RSVPs, attendee confirmations, and special accommodations
  • Ensure all prep materials for upcoming meetings are available and accounted for; track meeting attendees and flag status to Sr. EA to determine next steps
  • Ensure materials and run-of-show documents are available to President and CFO
  • Handle post-event follow-up and execute event troubleshooting and real-time problem-solving

Communications Support & Coordination:

  • Under the Sr EA guidance, the EA role will:
  • Manage routine email processing, routing, and responses
  • Coordinate scheduling emails, meeting confirmations, and calendar updates
  • Maintain communication logs and prepare executive communication summaries

Calendar & Scheduling Support:

  • Maintain calendar accuracy and update logistics for confirmed meetings
  • Monitor the calendar for conflicts and flag to Sr. EA immediately
  • Prepare weekly calendar reviews and highlight key activities for Sr. EA
  • Coordinate with external participants on scheduling logistics
  • Support scheduling calls and meeting coordination under Sr. EA direction

Administrative Operations & Support:

  • Maintain OCFO filing systems, databases, and operational documentation
  • Prepare executive materials: reports, presentations, briefing documents
  • Handle office management and supply ordering
  • Process expenses, reimbursements, and financial documentation
  • Manage shared calendars, scheduling tools, and software administration

Cross-Functional Coordination:

  • Execute multi-executive scheduling logistics under Sr. EA strategy
  • Set up meetings and coordinate follow-up on Sr. EA direction
  • Manage operational details with internal stakeholders
  • Document meetings, action items, and deliverables
  • Serve as escalation point for operational issues

Team Operations & Knowledge Management:

  • Assist with EA team scheduling and coordination
  • Update and maintain EA playbooks and operational documentation
  • Support onboarding and knowledge transfer procedures
  • Maintain shared team resources and calendars
  • Document processes and operational best practices

After-Hours & Urgent Support:

  • Handle urgent after-hours requests and escalate appropriately
  • Maintain communication during business-critical situations
  • Escalate all executive-facing decisions to Sr. EA

Reporting & Authority:

Reports to: Senior Executive Assistant

Authority Level: Operational execution on defined responsibilities under Sr. EA direction. Does not own calendar strategy, executive communications strategy, or cross-functional coordination strategy. All executive-facing or strategic decisions escalate to Sr. EA.

Qualifications

Required Qualifications & Competencies:

  • 5+ years as an Executive assistant
  • This position will require trips to the Bay Area
  • Social media skills, including creating and managing content across platforms
  • Strong organizational and project management skills; ability to manage multiple priorities
  • Excellent written and verbal communication; professional correspondence ability
  • Ability to work independently and follow Sr. EA direction without constant oversight
  • Strong attention to detail and accuracy in documentation and logistics
  • Ability to remain calm and problem-solve in high-pressure environments
  • Proficiency with Outlook, Teams, Office 365, and calendar management software
  • Demonstrated ability to follow processes and escalate appropriately
  • Flexible, adaptable, and willing to adjust priorities as needed
  • Discretion and professionalism in handling confidential information

Preferred Qualifications:

  • Experience supporting C-suite or senior executive team
  • Event planning and coordination experience
  • Experience with vendor management and contract coordination
  • Knowledge of financial operations or compliance requirements
  • Experience working as part of a larger administrative team

What Success Looks Like:

  • Sr. EA can delegate event execution without micromanaging logistics
  • Routine communications are handled professionally without Sr. EA involvement
  • Executive-facing communications always go through Sr. EA before delivery
  • Calendar logistics are executed perfectly; Sr. EA owns the calendar strategy
  • Urgent after-hours issues are handled competently or escalated immediately
  • Sr. EA has more bandwidth for strategic work due to execution support
  • No duplicate effort or parallel decision-making between Executive Assistant and Sr. EA

Work Environment & Expectations:

  • Fast-paced environment with competing priorities and time-sensitive requests
  • Occasional after-hours support for urgent executive needs
  • Collaboration with Sr. EA, finance teams, compliance, and cross-functional partners
  • High level of professionalism and confidentiality required
  • Flexibility and adaptability to changing circumstances and priorities
  • Support role—all executive decisions and strategy owned by Sr. EA

Key Distinctions: This Role vs. Senior Executive Assistant:

Executive Assistant OWNS:

  • Event execution and vendor logistics
  • Routine communications and scheduling
  • Administrative operations and documentation
  • After-hours urgent support

Senior Executive Assistant OWNS:

  • Calendar strategy and all hold decisions
  • Executive communications strategy and messaging
  • Cross-functional coordination and stakeholder relationships
  • Compliance and governance decisions
  • Strategic project coordination
  • All executive-facing interactions and decisions
  • Supervision and direction of Executive Assistant role
  • Travel logistics coordination (managed through external Travel Manager)

For positions in this location, we offer a base pay of $94,000 - $155,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Read the full description
Operations Executive Assistant at ServiceNow

Executive Assistant executes event logistics, coordinates communications, and manages calendars to support the President and CFO's executive office.

Mid Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

Job Description

Position Overview:

The Executive Assistant is a force multiplier and operational partner to the Senior Executive Assistant, supporting the executive office of the President and Chief Financial Officer. This role focuses on event execution, communications support, administrative operations, and after-hours backup. The Executive Assistant reports to the Senior Executive Assistant and works under their strategic direction on all complex or executive-facing decisions.

The Sr. EA retains ownership of calendar management, strategic cross-functional coordination, executive communications strategy, and complex vendor relationships. The Executive Assistant amplifies the Sr. EA’s capacity by owning execution on defined operational areas.

Key Responsibilities:

Event Coordination & Logistics:

  • Execute event planning and logistics under Sr. EA strategic direction, including departmental meetings, executive office events, and organization-wide initiatives (e.g., holiday parties, town halls, all-hands meetings)
  • Manage vendor coordination, catering, transportation, and on-site setup
  • Track RSVPs, attendee confirmations, and special accommodations
  • Ensure all prep materials for upcoming meetings are available and accounted for; track meeting attendees and flag status to Sr. EA to determine next steps
  • Ensure materials and run-of-show documents are available to President and CFO
  • Handle post-event follow-up and execute event troubleshooting and real-time problem-solving

Communications Support & Coordination:

  • Under the Sr EA guidance, the EA role will:
  • Manage routine email processing, routing, and responses
  • Coordinate scheduling emails, meeting confirmations, and calendar updates
  • Maintain communication logs and prepare executive communication summaries

Calendar & Scheduling Support:

  • Maintain calendar accuracy and update logistics for confirmed meetings
  • Monitor the calendar for conflicts and flag to Sr. EA immediately
  • Prepare weekly calendar reviews and highlight key activities for Sr. EA
  • Coordinate with external participants on scheduling logistics
  • Support scheduling calls and meeting coordination under Sr. EA direction

Administrative Operations & Support:

  • Maintain OCFO filing systems, databases, and operational documentation
  • Prepare executive materials: reports, presentations, briefing documents
  • Handle office management and supply ordering
  • Process expenses, reimbursements, and financial documentation
  • Manage shared calendars, scheduling tools, and software administration

Cross-Functional Coordination:

  • Execute multi-executive scheduling logistics under Sr. EA strategy
  • Set up meetings and coordinate follow-up on Sr. EA direction
  • Manage operational details with internal stakeholders
  • Document meetings, action items, and deliverables
  • Serve as escalation point for operational issues

Team Operations & Knowledge Management:

  • Assist with EA team scheduling and coordination
  • Update and maintain EA playbooks and operational documentation
  • Support onboarding and knowledge transfer procedures
  • Maintain shared team resources and calendars
  • Document processes and operational best practices

After-Hours & Urgent Support:

  • Handle urgent after-hours requests and escalate appropriately
  • Maintain communication during business-critical situations
  • Escalate all executive-facing decisions to Sr. EA

Reporting & Authority:

Reports to: Senior Executive Assistant

Authority Level: Operational execution on defined responsibilities under Sr. EA direction. Does not own calendar strategy, executive communications strategy, or cross-functional coordination strategy. All executive-facing or strategic decisions escalate to Sr. EA.

Qualifications

Required Qualifications & Competencies:

  • 5+ years as an Executive assistant
  • This position will require trips to the Bay Area
  • Social media skills, including creating and managing content across platforms
  • Strong organizational and project management skills; ability to manage multiple priorities
  • Excellent written and verbal communication; professional correspondence ability
  • Ability to work independently and follow Sr. EA direction without constant oversight
  • Strong attention to detail and accuracy in documentation and logistics
  • Ability to remain calm and problem-solve in high-pressure environments
  • Proficiency with Outlook, Teams, Office 365, and calendar management software
  • Demonstrated ability to follow processes and escalate appropriately
  • Flexible, adaptable, and willing to adjust priorities as needed
  • Discretion and professionalism in handling confidential information

Preferred Qualifications:

  • Experience supporting C-suite or senior executive team
  • Event planning and coordination experience
  • Experience with vendor management and contract coordination
  • Knowledge of financial operations or compliance requirements
  • Experience working as part of a larger administrative team

What Success Looks Like:

  • Sr. EA can delegate event execution without micromanaging logistics
  • Routine communications are handled professionally without Sr. EA involvement
  • Executive-facing communications always go through Sr. EA before delivery
  • Calendar logistics are executed perfectly; Sr. EA owns the calendar strategy
  • Urgent after-hours issues are handled competently or escalated immediately
  • Sr. EA has more bandwidth for strategic work due to execution support
  • No duplicate effort or parallel decision-making between Executive Assistant and Sr. EA

Work Environment & Expectations:

  • Fast-paced environment with competing priorities and time-sensitive requests
  • Occasional after-hours support for urgent executive needs
  • Collaboration with Sr. EA, finance teams, compliance, and cross-functional partners
  • High level of professionalism and confidentiality required
  • Flexibility and adaptability to changing circumstances and priorities
  • Support role—all executive decisions and strategy owned by Sr. EA

Key Distinctions: This Role vs. Senior Executive Assistant:

Executive Assistant OWNS:

  • Event execution and vendor logistics
  • Routine communications and scheduling
  • Administrative operations and documentation
  • After-hours urgent support

Senior Executive Assistant OWNS:

  • Calendar strategy and all hold decisions
  • Executive communications strategy and messaging
  • Cross-functional coordination and stakeholder relationships
  • Compliance and governance decisions
  • Strategic project coordination
  • All executive-facing interactions and decisions
  • Supervision and direction of Executive Assistant role
  • Travel logistics coordination (managed through external Travel Manager)

For positions in this location, we offer a base pay of $94,000 - $155,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Read the full description
Operations Team Coordinator at TSMG Holding

Coordinates local participants and operations for medical device usability testing projects, managing scheduling, onboarding, logistics, and documentation.

Junior Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

Project Overview

The project focuses on data collection and usability testing for medical consumer devices, including blood pressure monitors, glucose meters, and weight scales.

Participants will interact with the devices by following predefined scenarios to support structured image data collection in line with project guidelines. All instructions and protocols will be provided to ensure consistency and quality.

Role Overview

We are looking for a Team Coordinator to support local operations and participant management for this project. This role is ideal for someone organized, communicative, and comfortable handling coordination tasks in a dynamic, fast-paced environment.

Key Responsibilities

  • Coordinate local participants involved in the project
  • Support onboarding processes, including communication and guidance for new participants
  • Assist with scheduling sessions and ensuring timely participation
  • Support device logistics and procurement when required
  • Ensure smooth execution of local sessions and activities
  • Monitor and ensure accurate completion of required metadata and documentation

Requirements

  • Previous experience in coordination, training, or similar roles is a plus
  • Strong organizational and multitasking skills
  • Excellent communication skills in English
  • Knowledge of the local language is preferred but not mandatory
  • Ability to work independently and manage multiple responsibilities
  • Availability to support onboarding and operational activities as needed

What We Offer

  • Opportunity to work on innovative, technology-driven projects
  • Flexible and dynamic work environment
  • Exposure to international teams and operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations Field Operations Coordinator / Operations Manager at TSMG Holding

Coordinates day-to-day field operations, manages distributed teams, monitors schedules and KPIs, and resolves operational issues for large-scale projects.

Mid Remote Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

Job Overview

We are looking for an experienced Field Operations Coordinator / Operations Manager to support the day-to-day execution of a large-scale field project.

The ideal candidate has a background in operations, project coordination, or project management, with strong organizational and people-management skills. Experience managing distributed field teams is highly preferred.

You will be responsible for coordinating daily operations, supporting field team members, monitoring schedules and reporting, resolving operational issues, and escalating critical matters when needed.

Candidates with experience in field operations, automotive projects, fleet operations, logistics, data collection, or similar operational environments are strongly encouraged to apply.

Key Responsibilities

  • Coordinate and oversee day-to-day field operations throughout the project.
  • Manage communication and coordination with distributed field teams.
  • Organize team schedules, assignments, and operational activities.
  • Monitor project progress, attendance, task completion, and operational KPIs.
  • Collect, review, and maintain operational reports and project data.
  • Identify operational issues and coordinate timely resolutions.
  • Handle escalations and communicate critical issues to project management.
  • Support field team members with operational questions and day-to-day challenges.
  • Ensure that project processes and operational requirements are followed consistently.
  • Coordinate with internal teams and other stakeholders to ensure smooth project execution.
  • Maintain accurate records, trackers, and documentation using Excel/Google Sheets.
  • Identify potential operational risks and proactively suggest solutions.
  • Adapt to changing project requirements, priorities, and operational circumstances.

Candidate Requirements

  • Previous experience in operations, project coordination, or project management.
  • Experience managing distributed field teams is highly preferred.
  • Strong people management, organizational, and problem-solving skills.
  • Ability to coordinate daily operations, schedules, reporting, and escalations.
  • Strong attention to detail and ability to manage multiple priorities.
  • Comfortable working in a fast-paced and changing operational environment.
  • Strong written and verbal English communication skills.
  • Good knowledge of Excel and/or Google Sheets and operational reporting.
  • Ability to work independently and take ownership of assigned responsibilities.
  • Availability for long-term cooperation throughout the project.

Preferred Background

  • Field operations
  • Automotive projects
  • Fleet operations
  • Logistics and transportation
  • Data collection projects
  • Vehicle testing
  • Field service operations
  • Workforce or field team management
  • Large-scale distributed operations
  • Other similar operational environments

What We Offer

  • Long-term cooperation for the duration of the project.
  • Opportunity to work on an international, large-scale operational project.
  • Dynamic and fast-paced working environment.
  • Collaboration with international project and field teams.
  • Opportunity to take ownership of operational processes and contribute to project success.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations Remote Insurance Verification & Benefits Data Specialist at Pearl Talent

Verifies insurance benefits and eligibility for patients by accessing payer portals and calling insurers, recording structured data and auditing automated verification outputs.

Junior Remote Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

Work From Anywhere in the Philippines

Work Schedule: PST │ 10:00 AM – 5:00/6:00 PM, synchronous availability required

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.

Hear why we exist, what we believe in, and who we’re building for:

Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

About the Client

An early-stage healthcare AI company building automation for insurance verification and prior authorization for US surgery centers and hospital systems is looking for an Insurance Verification Specialist to produce structured, checked benefits data and audit the accuracy of its automated output.

Today the company relies on its customers’ verifiers, whose free-text notes are fast but inconsistent and cannot be analyzed at scale. This is the first hire on a small operations and data team, reporting directly to a founder in a lean environment with a 1–2 week onboarding.

About the Role

The Insurance Verification Specialist runs eligibility and benefits checks in US payer portals, calls payers when portal data is missing or unclear, follows prior authorization requests through to approval, and calculates estimated patient responsibility from a written formula. The role also audits the automation’s output against portal and call results, documents payer quirks, and maintains a curated set of checked cases for regression testing. Expected output is about 30 new verifications per day, or 100–200 QA checks per day depending on task mix. Success means every field recorded the same way with evidence attached, unknowns flagged instead of guessed, and mismatches reported with specific, reproducible reasons.

Core Responsibilities

Eligibility & Benefits Verification

  • Run eligibility and benefits checks in US payer portals (UnitedHealthcare, Availity, Waystar, BCBS, Aetna, Cigna, Medicare / Medicare Advantage) for scheduled patients.
  • Record each field in a structured form: plan, network status, deductible and out-of-pocket (individual and family, total and met), copay, coinsurance, and prior-auth requirement.
  • Capture the portal PDF or screenshot as evidence for every verification.
  • Mark incomplete or contradictory portal data as unknown instead of guessing.

Payer Calls & Prior Authorization

  • Call payers to verify benefits when the portal is missing or unclear, and confirm whether a procedure (by CPT code) needs prior authorization.
  • Submit prior authorization requests and follow up until approved before the date of service.
  • Log the rep name, call reference number, and outcome in the structured form for every call.
  • Follow client call scripts and record calls as directed.

Patient Responsibility & Data Quality

  • Calculate estimated patient responsibility using the client’s written formula (allowable, deductible, copay, coinsurance, out-of-pocket cap) and document the steps.
  • Audit automated output against portal or call results and flag each mismatch with a one-line reason: automation error, payer data issue, or ambiguous.
  • Give the engineering team specific, reproducible feedback and report patterns across cases.

Documentation & Quality Standards

  • Document payer portal and phone quirks (where a figure lives, which payers need a call, workarounds) as short how-to notes.
  • Build and maintain a curated set of checked cases across payers and plan types for regression testing.
  • Re-check older cases when payer rules change.

Must-Have

  • 2–5 years of hands-on US insurance eligibility and benefits verification and prior authorization in an ASC, hospital, or RCM/BPO setting, at volume (30+ verifications per day)
  • Daily use of US payer portals such as Availity, UnitedHealthcare, Waystar, or NaviNet
  • Outbound payer phone calls for benefits verification and prior authorization follow-up, with call reference numbers logged
  • Ability to explain deductible, coinsurance, copay, and out-of-pocket maximum, and to calculate a patient-responsibility estimate from them
  • HIPAA training and PHI handling experience
  • English at C1+ CEFR (written) and B2+ CEFR (spoken)
  • Availability for synchronous work 10:00 AM – 5:00/6:00 PM Pacific Time

Nice-to-Have

  • Verification experience in surgical specialties: GI, ophthalmology, orthopedics, pain management, or ENT

  • Medicare Advantage and secondary-coverage case experience

  • Experience auditing or QA-ing automated or AI-generated output

  • SQL, data-labeling, or advanced spreadsheet experience

  • Experience working with minimal supervision, such as sole verifier, writing SOPs, or training others

  • Competitive Salary: Based on experience and skills

  • Remote Work: Fully remote—work from anywhere

  • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting

  • Generous PTO: In accordance with company policy

  • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees

  • Direct Mentorship: Guidance from international industry experts

  • Learning & Development: Ongoing access to resources for professional growth

  • Global Networking: Connect with professionals worldwide

Our Recruitment Process

  1. Application
  2. Screening
  3. Skills Assessment
  4. Topgrading Interview
  5. Client Interview
  6. Job Offer
  7. Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.

Read the full description
Operations Payments Supervisor (Internal Employees Only) at Americor

Supervises payments processing teams, manages escalations, trains staff, ensures quality compliance, and oversees day-to-day operations across multiple team members.

Mid Remote Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

Americor is hiring a Payments Supervisor. As the Payments Supervisor, you will be responsible for leading the day-to-day work of multiple teams while also handling escalated situations, exception approvals, enforcing policies, and issuing disciplinary actions. You will train, coach, mentor, and encourage team members to ensure production and quality goals are met at a team and individual level.

Compensation: $25.00 per hour

Work Location: Remote

Responsibilities:

  • Work with Payments leadership to set team and individual goals and communicate production goals back to the teams.
  • Identify training opportunities, assist leadership with team member and new hire training, and continuing education for existing representatives.
  • Help develop and implement training materials for all roles the supervisor oversees.
  • Handle escalation issues and review the team’s work for quality and guideline compliance.
  • Conduct team meetings to update members on best practices and continuing expectations.
  • Maintain professional relationships with internal departments and customers; be reliable, punctual, tactful, considerate of others, and practice open communication.
  • Analyze the needs of the teams to develop tools and reports.
  • Listen to and resolve team member complaints and grievances.
  • Oversee and train Coaches under the Supervisor’s Role.
  • Approve timecards and ensure all company timekeeping policies are upheld.
  • Work with the leadership to improve the teams’ processes and procedures.

Requirements:

  • 1+ year experience in management or equivalent leadership.
  • Must be an Americor employee. Your resume must reflect your current position at Americor.
  • Must have Debt Settlement experience.
  • Quality Control experience is a plus.
  • Detailed knowledge of creditor guidelines and a strong understanding of the debt settlement process.
  • Outstanding relationship-building and customer service skills with the ability to de-escalate difficult situations calmly and effectively.
  • Superior leadership skills, focusing on innovation and a big-picture understanding; adept at conflict resolution, resolving difficult employee situations quickly and effectively.
  • Strong work ethic, flexible and adaptable with a positive attitude and a willingness to go above and beyond to get the job done.
  • Results-oriented team player.
  • Ability to communicate clearly and professionally both verbally and in writing, while utilizing specialized skills of tact and persuasion.
  • Great attention to detail, with the ability to properly apply policies and procedures to various situations.
  • Superior time management, multitasking, and organizational skills; able to work under deadline constraints while completing work accurately and efficiently.
  • Intermediate knowledge of MS Office programs, Intermediate computer literacy skills, quick and efficient typing skills.

Education:

  • High School Diploma or equivalent required.
  • Bachelor’s degree preferred.

Company Benefits:

  • Future Career Path opportunities
  • Medical, Dental, and Vision
  • Paid Time Off
  • Flexible Spending/HSA
  • Employee Assistance Program (EAP)
  • 401(k)/match
  • Referral Program

Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

\* Note to Agencies: Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

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Operations Supplier Quality Engineer, BIW / Class A at Scout Motors Inc.

Manages supplier quality planning, manufacturing processes, and quality control standards across the supply chain using APQP and VDA methodologies.

Mid Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

  • Support supplier quality planning and execution of manufacturing, assembly techniques and quality control processes from the advanced development phase to mass production using APQP and VDA quality management processes.
  • Supportall quality performance and functional standards,to ensureall vehicle activities are met in the supply chain to meet Customer satisfaction.
  • Provide leadership at Suppliers to ensure Scout’s Quality expectations are met and that suppliers can meet the industrialization related activities on time with the Supplier Quality team and escalate when unable.
  • Responsible for proactive and reactive containment at suppliers.
  • Responsible for reviewing and participate in approval of necessary boundary samples, appearance catalogs, etc.
  • Responsible for ensuring change management occurs and is identified properly, and proactively for product architecture requests.
  • Responsible for Supplier PPAPs and ongoing activities within the supply chain from development to series production.
  • Work as a partner with the Supply chain to ensure escalations of issues are raised and resolutions areresolved in a timely manner.
  • Lead supplier improvements in cost, quality, and manufacturability.
  • Facilitate understanding of technical requirements between Suppliers with Scout Purchasing, Quality, and Design teams to always ensure proper transparency and communication.
  • Responsible for supplier audits and corrective actions to ensure their ability to meet part performance, delivery, and reliability expectations.
  • Collaborate with Scout’s Design, Quality, and Manufacturing to determine the ideal performance specifications and supplier metrics.
  •  Accountable for ongoing monitoring supplier manufacturing process development, launch readiness for new products and design changes.
  • Responsible for driving continuous improvement activities utilizing Lean Manufacturing principles.
  • Ensure suppliers have exceptionally robust processes and procedures to promote mass industrialization through efficient and seamless production of high-quality products.
  • Validate supplier corrective actions involving design and/or process changes to ensure they are capable and robust using read across methodology for similar manufacturing lines and/or suppliers.
  • Facilitate new or alternative materials for that will positively impact design robustness, quality, manufacturability, or cost reduction.
  • Participate in supplier reviews including new suppliers and design for manufacturability reviews.
  • Support / lead suppliers in efficient use of best methods of manufacturing, testing, and gauging, poke-yokes and correct tools or assembly equipment to use.
  • Drive Quality improvements with Engineering, Quality and Operations to ensure Quality KPI’s are met and drive to exceed expectations.
  • Support the planning, execution and evaluation of root cause analysis to ensure high quality of Scout production vehicles through fast response methodologies.
  • Lead, participate and drive Scout’s Quality expectations as required to ensure  KPI’s are met.
  • Act with dignity and respect on behalf of Scout when at a supplier.
  • Work to mitigate warranty claims with suppliers to drive closure and resolution of issues with the cross-functional group.
  • Work cross functionally with other departments within Scout.
  • Support NCR resolution.
  • Perform other duties as assigned.

Location & Travel Expectations:

  • This role will be based out of the Scout Motors location in Blythewood, South Carolina
  • This role requires 4-5 days per week in the office, with regular in-person meetings and events.
  • Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
  • Travel: Domestic and international travel required, approximately 40-70% of the time. Valid driver’s license required. Passport required.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

  • Bachelor’s or Master’s degree in mechanical/vehicle engineering, industrial engineering,or related field preferred.
  • Experience in Quality Systems a plus: In-depth knowledge of Geometric Dimensioning and Tolerancing (GD&T) and inspection; PPAP/APQP/ VDA processes
  • 4-8years of experience in Automotiveor applicable Tier I experience
  • Very good technical understanding and sound specialist knowledge of vehicle development, vehicle production and supply chain management.
  • Excellentoperations experience and very good understanding of the vehicle assembly/ functionality.
  • Great written and verbal communications skills.
  • Sound knowledge of quality management and methodologies.
  • VDA Auditing Experience preferred.
  • Understanding of safety requirements
  • Understanding of IATF, VDA, ISO, DIN, and regulatory requirements
  • Strong teamwork and communication skills, a high level of assertiveness as well as entrepreneurial thinking and goal- and result-oriented decision-making skills
  • Certification in AIAG Core Tools- MSA, APQP, FMEA, Control Plans, PPAP
  • Leadership and team management abilities, with a track record of building and leading high-performing teams
  • Proven results and ability to direct supplier activities at the management level to ensure suppliers can meet customer requirements and expectations.
  • Proven ability to execute project management techniques.
  • Strong technical writing ability using SPC and data analysis as well as an ability to explain complex issues in a concise and plain manner.

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $95,000.00 - $120,000.00

Internal Leveling Code: IC9: Specialist

Notice to applicants:

  • To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
  • Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
  • Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
  • Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

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Operations Specialist, Customs at Scout Motors Inc.

Manages US import/export customs compliance, classifies shipments, communicates with brokers and carriers, and audits entries for accuracy and regulatory adherence.

Mid Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Support team in a growing operational role that encompasses US import and export shipments while focusing on compliance initiatives.

  • Perform daily functions to ensure timely fulfilment of customs obligations.
  • Responsible for classifying items with a high level of accuracy for both imports and export.
  • Communicate with Carriers, Customs Brokers, Foreign Suppliers, and Freight Forwarders to address any issues related to customs entries and clearance processes.
  • Perform audits on import and export entries and report findings.
  • Must organize and prioritize work in a dynamic and complex environment to manage workload and meet deadlines and daily requirements.
  • Must work well individually and cross-functionally to provide top-notch customer service to all internal departments.
  • Work with management team to create and implement policies and procedures.
  • Monitor customs regulations and updates, identifying potential compliance risks, and work with management to implement necessary correction actions.
  • Performs other tasks as assigned by management.

Location & Travel Expectations:

  • This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC.
  • This role requires 4-5 days per week in the office, with regular in-person meetings and events.
  • Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

  • 5+ years of overall (import and export) trade operations role.
  • Knowledge of U.S., Canada, and Mexico import and export regulations as they relate to U.S. Customs and Border Protection (CBP) and other Participating Government Agencies (PGA).
  • Proficient in HTSUS classification (automotive preferred).
  • Experienced in relevant areas of trade compliance (country of origin, free trade agreements, foreign trade zones, valuation).
  • Familiar with using ACE for both import and export.
  • Attention to detail and strong verbal/written communication skills.
  • Demonstrated outstanding problem-solving and analytical skills.
  • Ability to multi-task, thrive in a fast-paced deadline-oriented environment and make quick but informed decisions.
  • Strong customer relationship skills to develop and deploy effective solutions and broader strategies.
  • Excellent analytical, writing, communication, and interpersonal skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio)
  • SAP® and ONESOURCE™ experience.
  • Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Preferred

  • U.S. Customs Brokers License and/or Certified Customs/Export Specialist
  • Knowledgeable of logistics operations
  • Bachelor’s Degree—preferably in International Business or related field.

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC8

Notice to applicants:

  • To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
  • Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
  • Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
  • Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

Read the full description
Operations Head of Operations and Strategy at Nirvana Insurance

Head of Operations and Strategy owns strategic direction, cross-functional initiatives, and operational execution across business, marketing, and insurance operations teams.

Exec Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

Who We Are: Nirvana is on a mission to harness the power of data to revolutionize commercial insurance and enable a safer world. We are bringing much-needed innovation into the legacy, trillion-dollar commercial insurance industry. We have developed cutting-edge predictive models that use real-time IoT data from billions of connected devices, allowing us to better understand and price risk. Our AI-driven platform fundamentally changes the way an insurance company operates with personalized risk scoring, faster underwriting, modernized claims, and proactive, data-driven insights to help customers prevent accidents.

We’ve already proven the scale — serving thousands of fleets and more than doubling our written premiums year over year. Our data moat is growing exponentially with more than 30 billion miles of telematics data, leading to more predictive models and new insights into how we can better understand and reduce risk. Altogether, our loss ratio, efficiency, and customer experience are redefining what can be done in the industry.

With $270+ million raised, including our Series D round in December 2025, we’re only accelerating our growth, with strong support from top-tier VCs including Lightspeed, General Catalyst, and Valor. Nirvana’s leadership team has previously helped scale multi-billion-dollar companies from scratch, including Samsara, Rubrik, and Flexport, and includes industry veterans from Hiscox, The Hartford, and RLI.

About the Role:

We’re hiring a Head of Strategy & Operations to own the connective tissue between where Nirvana is going and how we get there. In this role, you’ll help set the strategic direction for our organization, translate that into how we operate, and then build the machinery to execute it.

Leading a ~15 person organization that spans Business Operations, Marketing, Safety, and core Insurance Operations, you will sit at the center of the company’s decision making. You will shape priorities across programs, design the operating cadences that keep leadership aligned, and drive cross-functional initiatives that don’t fit neatly into any one team. On any given week, you might advise on a carrier partnership strategy with a reinsurance partner, redesign how we onboard a new line of business, build the automation playbook that retires manual workflows, or run the QBR that holds the org accountable to its targets.

The right person for this role is part strategist and part operator. You think in systems but ship in sprints. You’re as comfortable modeling the unit economics of a new program as you are standing up the team and processes to launch it. You’ve seen what “good” looks like at a company that’s growing fast and have opinions about how to build operating muscle without creating bureaucracy.

This role reports to our GM of the Insurance business, and sits on the executive leadership team. You’d have direct exposure across the full business and a seat in executive-level conversations from day one. It’s a high-visibility role for someone who wants to operate at the intersection of strategy and execution.

What You’ll Do

Strategy

  • Define and drive the company’s annual and quarterly planning process in close partnership with FP&A, translating long-range vision into concrete priorities, OKRs, and resource allocation decisions across programs.

  • Own the pulse on business performance - monitor and evaluate progress versus plans, and lead deep-dives and root-cause analyses to ensure a date-driven understanding of trends

  • Advise on key partnerships, including carrier and reinsurer relationships, bringing analytical rigor to how we evaluate, structure, and grow these relationships over time.

  • Lead cross-program learning - identify what’s working in one business unit and build the mechanisms to transfer those insights to others.

  • Evaluate new growth opportunities (new markets, adjacencies, distribution strategies) and build the business cases that inform go/no-go decisions.

Operations

  • Own the operating rhythm at scale: weekly leadership cadences, monthly business reviews, quarterly planning cycles, and board preparation.

  • Lead the business operations function - the team that ensures our programs have the operational infrastructure (systems, processes, reporting, tooling) to scale without linear headcount growth.

  • Drive the core operations agenda: identify where manual work can be replaced by AI agents and automation, prioritize the build, and measure the impact.

  • Build and continuously improve the marketing function - demand generation, brand, content, and GTM team enablement - connecting growth strategy to measurable pipeline outcomes.

  • Lead and scale our safety programs and interventions to help fleets making better decisions based on Nirvana’s insights

Leadership

  • Serve as a counterpart to program GMs and functional leaders - a partner with the credibility and analytical depth to shape decisions across programs.

  • Drive high-priority, company-level initiatives that fall in the white space between functions; the projects that are critical but don’t have a natural owner.

  • Leading a high performing team across functions, including attracting, developing, and managing talent to drive to clear outcomes

  • Enable and lead a team to build dashboards, reporting, and communication frameworks that give leadership clear line-of-sight into performance without requiring a standing army of analysts.

  • Raise the bar on talent for our organization - bring your experience and passion for building great teams, and lean in to mentor and coach top talent.

What You Bring — Must-Haves

  • 10-15+ years of experience in strategy, operations, consulting, or a GM-type role

  • Demonstrated ability to operate across the full strategy-to-execution arc: you’ve set direction AND built the team and processes to deliver against it. A track record of strategy decks alone won’t cut it.

  • Analytical rigor: you’re fluent in financial modeling, unit economics, and data-driven decision-making. You can interrogate a P&L, build a business case, and spot when the numbers don’t add up.

  • Experience leading and developing teams of 10-20+ people across multiple functions. You hire well, give direct feedback, hold a high-bar for talent, and create environments where strong people want to stay.

  • Has strong, tested opinions on how to design operating cadences, planning rhythms, and accountability systems that drive real behavioral change.

  • Executive presence and exceptional written communication. You can run board prep, write a killer decision-memo, and present to partners without a script.

  • Comfort with ambiguity and the judgment to prioritize ruthlessly. At any given time, there are 30 things that could matter, and you pick the 3 that move the needle.

Nice-to-Haves

  • 3+ years at a high-growth company where you’ve built operating infrastructure from early stage through scale.

  • Insurance or insurtech industry experience — particularly in P&C, commercial auto, or MGA operations.

  • Background in management consulting (MBB or equivalent) or corporate development.

  • Experience building or deploying AI/automation in operational workflows

  • Familiarity with telematics, IoT data, or data-driven underwriting models.

  • Marketing leadership experience - you’ve built or helped design a marketing technology stack and helped execute it in a scaled B2B marketing function.

Why Join Nirvana

  • Run the operating system of a company redefining an industry. Commercial insurance hasn’t changed in decades. We’re changing it — and you’ll own how we operate as we scale.

  • Real authority, not just influence. You’ll lead a meaningful organization, make resource allocation decisions, and shape company strategy — not just prepare slides for someone else.

  • Work at the intersection of AI and insurance. Our models are the product. Understanding how to operationalize AI — and build an organization that compounds its advantages — is the core challenge of this role.

  • Join a leadership team that’s done this before. Nirvana’s leaders have built billion-dollar companies. You’ll be surrounded by people who know what scaling looks like and hold a high bar.

Benefits:

  • Competitive salary & equity

  • Medical, dental & vision insurance (100% employer paid)

  • 401k with up to 4% company match

  • Unlimited PTO

  • Parental leave

  • Wellness reimbursement

  • Work from home friendly

We set our salary ranges using compensation data from companies similar to our stage and size. For this role, the estimated total cash for this position is $280,000- $370,000. The actual total cash salary will vary depending on multiple factors unique to each candidate, including location, job-related knowledge, transferable skills, work experience and our assessment of your level during the interview process. Nirvana offers equity for all full-time employees, which is not included in the range listed above and will have an impact on your overall compensation.

Nirvana offers a wide range of best-in-class, comprehensive benefits including 100% employer paid healthcare plans, an up to 4% 401k match program, paid time off, parental leave, wellness reimbursement, work-from-home stipend and more.Nirvana is committed to building a diverse and inclusive workforce. If you’re interested in this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We’d like to consider you for this position and roles that may be a fit in the future.

Nirvana is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Nirvana considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

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Operations Internal Investigator at ALO

Conducts internal investigations into employee theft, fraud, and policy violations across retail locations using data analysis and interview techniques.

Mid Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Internal Investigator is responsible for conducting timely, objective, and thorough investigations into employee theft, fraud, dishonesty, policy violations, and other internal-risk matters across ALO stores and operational locations. Reporting to the Internal Investigations Manager, this role will analyze exception-based reporting and operational intelligence into defensible investigations; conduct employee interviews; preserve evidence; document findings; and partner with Asset Protection, Human Resources, Legal, Retail Operations, and law enforcement as appropriate.

The successful candidate combines strong analytical judgment with disciplined investigative interviewing, clear writing, discretion, and the ability to manage sensitive matters in a fast-moving retail environment.

RESPONSIBILITIES

  • Identify, develop, and manage internal investigations involving employee theft, fraudulent returns, gift card and refund fraud, cash-loss activity, policy violations, confidential-information incidents, and other misconduct.
  • Use exception-based reporting and related investigative tools to identify patterns, prioritize risk, build case leads, and determine appropriate investigative scope.
  • Leverage AI-enabled tools to develop internal case dashboards and trend analyses that identify potential cases, prioritize investigative leads, and support efficient case resolution while maintaining data accuracy, confidentiality, and appropriate human review.
  • Analyze transaction, refund, gift card, employee credential, schedule, video-surveillance, RFID, ecommerce, and other operational data to corroborate allegations and quantify loss.
  • Conduct internal investigative interviews using a non-accusatory, fact-based approach; obtain complete written statements, admissions when applicable, and repayment documentation.
  • Maintain Wicklander-Zulawski interview standards and ensure interviews are conducted professionally, ethically, and in alignment with ALO policy and applicable law.
  • Prepare concise, persuasive case reports and executive summaries that clearly distinguish substantiated, unsubstantiated, potential, and admitted case values.
  • Safeguard and organize evidence, including video, transactional records, RFID data, witness information, written statements, and other case documentation.
  • Coordinate investigation planning, interview logistics, and post-interview actions with HR, Asset Protection, Retail leadership, and Legal.
  • Support restitution and recovery efforts, including accurate case submission to ALO-approved restitution vendors within established timelines.
  • Prepare law-enforcement referral packages and support prosecution decisions when approved by Legal and Asset Protection leadership.
  • Provide clear investigative updates to business partners while maintaining confidentiality and need-to-know controls.
  • Identify control gaps and recommend practical corrective actions, including credential security, POS and mobile-POS controls, gift card controls, inventory handling, and process compliance.
  • Support training and awareness initiatives that improve reporting quality, evidence preservation, and internal-risk prevention across the field.
  • Manage multiple investigations simultaneously while meeting ALO case-quality, confidentiality, and turnaround expectations.

QUALIFICATIONS

  • 5+ years of internal investigations, Asset Protection, Loss Prevention, corporate security, or comparable investigative experience; multi-unit retail experience strongly preferred.
  • Demonstrated experience using exception-based reporting to identify, investigate, and resolve employee theft, fraud, return abuse, cash loss, or similar internal-risk matters.
  • Current Wicklander-Zulawski (WZ) interview certification.
  • Demonstrated experience conducting employee investigative interviews and preparing clear written statements and investigative reports.
  • Experience reviewing and synthesizing video surveillance, POS and mobile-POS activity, transaction records, inventory/RFID data, schedules, and ecommerce or customer-order data.
  • Working knowledge of evidence handling, investigative documentation, restitution practices, and law-enforcement referral processes.
  • Strong written and verbal communication skills, including the ability to explain complex findings clearly to executive and field audiences.
  • High degree of integrity, sound judgment, discretion, and ability to handle highly sensitive and confidential information.
  • Ability to travel as business needs require, including periodic overnight travel; ability to conduct interviews in person and remotely.
  • Bachelor’s degree in Criminal Justice, Business, Security Management, or a related field, or equivalent relevant experience.
  • Experience with retail exception-based reporting platforms. (Appriss, Aspect, Agellance etc.)
  • Experience with Shopify or comparable ecommerce platforms and retail inventory/RFID systems.
  • Experience supporting civil recovery, restitution, or criminal prosecution workflows.
  • Professional certifications such as CFI, LPC, CFE, or related investigative credentials.

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Operations Revenue Operations Coordinator (Temporary) at Hyperproof

Manages revenue operations workflows including deal reviews, CRM data hygiene, account management, and operational request triage to support sales and finance teams.

Junior Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

We are seeking a talented Revenue Operations Coordinator to join our team on a full-time, temporary basis for tentatively 3 to 5 months to support our Revenue Operations team during a key period.

This role leans heavily toward hands-on execution, process adherence, and data hygiene. We are looking for someone with a RevOps or BizOps background who genuinely enjoys keeping systems running smoothly, completing daily operational workflows, and supporting the team with reliable, task-focused execution.

WHO YOU ARE

  • Organized & Detail-Oriented: You have exceptional organizational skills and pay strict attention to data accuracy and process steps.
  • Analytical Mindset: You enjoy working with data, auditing sales pipeline numbers, and maintaining CRM integrity.
  • Strong Communicator: You communicate clearly and concisely across cross-functional teams and Slack channels.
  • Collaborative Team Player: You work effectively with Sales, Marketing, Partnerships, and Finance to solve daily administrative requests.
  • Hyperproof Experience: Familiarity with Hyperproof or similar compliance/operations software is a strong plus.

WHAT YOU’LL DO

Closed Won Deal Reviews

  • New Business: Verify signed deals against the order form, update Account, Opportunity, and Contact fields, send the deal overview to the SVP of sales, and move the deal to Closed Won.
  • Renewals, Upsells, & Churn: Update contract terms and pricing, confirm added products, ensure a renewal document is attached (even for $0 deals), and record negative ARR for churn.
  • Partner Deals: Manage indirect renewals, expansions, churns, and partner recruitment deals, confirming term dates with Finance or Partnerships.

Data Hygiene & Account Management

  • Closed Lost Audits: Confirm that all Closed Lost deals contain a required Closed Lost Category, reason, and competitor.
  • Target Account Assignment: Deduplicate accounts, prioritize by segment, 6sense buying stage, and opportunity history, and balance account distribution across reps.
  • Data Enrichment & Lead Routing: Enrich account data via ZoomInfo and route inbound leads to the correct sales rep.

Channel Monitoring & Request Triage

  • BizOps Request Triage: Acknowledge, sort, resolve, or route incoming requests from reps, ADRs, Marketing, and Partnerships.
  • Slack Monitoring: Actively monitor operations related team channels. Gather context on incoming requests, record updates, and close the loop with requesters.
  • Tool Outage Response: Confirm reported tool outages, post an update in operations related team channels, notify affected teams, and post resolution updates.

Reporting & Pipeline Audits

  • Pipeline Quality Audit (Direct): Prepare a bi-weekly presentation on top-of-funnel and new pipeline performance for the Direct segment, highlighting risks and bright spots.
  • Pipeline Quality Audit (Partnerships): Update ToF Trends and Pipeline Trends slides using six partner Salesforce reports and share the recap.
  • Executive Pipeline Update: Prepare a weekly executive deck detailing pipeline creation, MQL volume, conversion rates, win rates, and average deal size.
  • Quarterly Goal Setting & Tracking: Translate revenue goals into 4x pipeline and MQL targets, tracking gaps and weekly pace.
  • Ad Hoc Analysis: Perform one-off pipeline and funnel analyses for specific regions or segments (e.g., Europe).

Enablement

  • ADR Campaign Enablement: Create process guides and train ADRs on campaign workflows using ZoomInfo, Salesforce, and Gong.

WHAT YOU’LL BRING

  • 2+ years of experience in an administrative or operations role within Revenue Operations, Business Operations, or Sales Operations.
  • Proficiency with core GTM tools: Salesforce, ZoomInfo, Gong, 6sense, and Slack.
  • Strong working knowledge of basic sales funnel metrics, pipeline stages, and deal flow processes.
  • Proven track record of managing daily ticket or request queues with quick response times.
  • Ability to focus on task execution, process adherence, and repetitive administrative workflows without requiring strategic overhauls.

Post Sales Tools

  • CRM & Core: Salesforce (Sales, Service, Experience Clouds)
  • CPQ & Finance Billing: Nue CPQ, Maxio
  • Customer Success & Engagement: Planhat, Intercom
  • Marketing & Sales Engagement: Pardot, Outreach, ChiliPiper, LeanData
  • Intelligence & Analytics: ZoomInfo, LinkedIn Sales Navigator, Chorus.ai, Gong, 6Sense, Highspot
  • Collaboration: Slack, Teams, Zoom

LOCATION

We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live.

CANDIDATE EXPERIENCE

  • We value your time and want you to know what to expect from us. This role is critical to the growth of Hyperproof and as such, for this interview, we expect to ask you to participate in;
    • Screening call with Talent Acquisition 30 mins
    • Interview with 2 Members (30 mins each)
    • Final Meeting with Hiring Manager (30 minutes)

WHERE YOU’LL GO

  • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

WHAT WE OFFER

  • Base salary and equity compensation
  • Unlimited PTO: strongly encourage to unplug and recharge
  • 401K which vests immediately, complete with 4% company match
  • $500 home office stipend
  • Choose your tech - PC or Mac laptop
  • Slack channel notifications turn off after 5 pm based on your time zone
  • Annual company in-person events
  • Health & Wellness: coverage for medical, dental, and vision - employee and dependents.

Full compensation packages are based on candidate experience and certifications.

WA pay input

$30—$30 USD

Full compensation packages are based on candidate experience and certifications.

CA pay input

$30—$30 USD

Full compensation packages are based on candidate experience and certifications.

NY pay input

$30—$30 USD

Full compensation packages are based on candidate experience and certifications.

USA pay input

$30—$30 USD

WHERE YOU’LL GO

  • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

WHAT WE OFFER TO OUR EMPLOYEES

Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ

  • Annual compensation reviews + equity
  • Unlimited PTO: strongly encouraged to unplug and recharge
  • Health: coverage for medical, dental, and vision - employee and dependents
  • 401K, which vests immediately, complete with a 4% company match
  • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
  • Annual company in-person events and quarterly in-person connects
  • $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
  • $100 quarterly paid wellness stipend
  • Pet insurance discount
  • Slack channel notifications turn off after 5 pm based on your time zone
  • Two Hypercharge weeks of rest where we close company-wide (July & Dec)

It’s an exciting time to be at Hyperproof — we recently raised $40 million in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space.

At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets.

We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen.

Learn more about the @hyperproof culture and how it all started.

A NOTE ABOUT OUR INTERVIEW PROCESS

We’re committed to creating a fair, respectful, and secure hiring experience for everyone. As part of that commitment, we use standard verification steps throughout our interview process.

Here’s what that means for you:

  • We may conduct routine verification checks during the hiring process.
  • You might be asked additional questions to better understand your experience and background.
  • For video interviews, we ask that candidates be on camera without filters or visual modifications.

These steps are applied consistently for all candidates and are designed to ensure an equitable experience for everyone.

EQUAL OPPORTUNITY EMPLOYER

Hyperproof is committed to a diverse and inclusive workplace  — it’s one of our core values! Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, but your experience doesn’t perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

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Mid Posted about 20 hours ago Jobicy AI
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Operations Oportun: Repossession Coordinator (R14323)

Coordinates repossession and remarketing activities for delinquent accounts, managing communications with members, internal partners, and vendors while ensuring regulatory compliance.

Mid Remote Posted 1 day ago We Work Remotely — Programming
What this role involves

Headquarters: Remote - US

Who We Are

Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.

The Opportunity

As part of the Collections team, the Repossession Coordinator manages key activities across Oportun’s repossession and remarketing process, supporting members with delinquent accounts while coordinating timely, accurate actions with internal partners and third-party vendors. Success in this role means maintaining strong operational controls, clear communication, accurate account and inventory reviews, and adherence to applicable lending regulations and Oportun policies.

At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in.

What You'll Do

Your day-to-day

  • You'll provide support and guidance to members with delinquent accounts who may be eligible for repossession, ensuring clear and respectful communication throughout the process.
  • You'll coordinate repossession and remarketing activities with members, internal business partners, and third-party vendors to support timely and accurate execution.
  • You'll complete required account reviews, letters, scrubs, and other operational steps associated with repossession and remarketing.
  • You'll monitor repossession and remarketing inventory and account status, identifying issues and escalating or routing them accurately to the appropriate partners.
  • You'll communicate and collaborate effectively with business partners to resolve workflow issues and keep repossession and remarketing activities moving.
  • You'll maintain current knowledge of applicable lending regulations and Oportun policies and apply them consistently in day-to-day work.

Who You Are

The right fit looks like this

  • You're detail-oriented, organized, and comfortable managing multiple priorities in a regulated operational environment.
  • You solve problems thoughtfully, communicate clearly with members and partners, and know when an issue needs to be escalated.
  • You're comfortable navigating complexity and don't wait for perfect information to move forward.
  • You're comfortable navigating complexity and don't wait for perfect information to move forward. You communicate clearly, give direct feedback, and expect the same in return.

What You Bring

Skills & experience

Required

  • You'll have 5–7 years of collections experience.
  • You'll have 5–7 years of repossession experience.
  • You've demonstrated strong problem-solving skills, attention to detail, and the ability to manage multiple priorities.
  • You communicate effectively and collaborate with members, business partners, and third-party vendors. You bring working knowledge of applicable lending regulations and the ability to follow established policies and procedures.

Nice to Have

  • Bilingual communication skills.
  • Experience supporting vehicle remarketing processes.
  • Familiarity with tools or systems used to manage collections, repossession, remarketing, or inventory workflows.
  • You've used AI tools (ChatGPT, Copilot, or similar) to improve your own productivity.

Our AI Mindset

We build with AI. We lead with judgment.

AI isn't a feature here. It's how we work.

We're excited about what AI makes possible, and we're looking for people who share that curiosity. You don't need to be an expert. You need to be open to experimenting, willing to learn, and able to apply new tools in ways that actually move the needle.

In this role, you'll be encouraged to explore AI tools, find practical use cases for your function, and bring ideas for working smarter. We believe the best outcomes come when human judgment and AI capability work together.

Why Oportun

What's in it for you

Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment.

Some of the benefits available to eligible employees include:

US Benefits

  • Medical, Dental & Vision Insurance
  • 401(k) including company match
  • Flexible PTO and Parental Leave
  • Company-paid Life & Disability Insurance
  • Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers.

The US hourly range for this full-time position is $24.51 - $36.77.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position.

Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process.

Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits. #LI-REMOTE #LI-RR1

 

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

 

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

 

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).

To apply: https://weworkremotely.com/remote-jobs/oportun-repossession-coordinator-r14323

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