Manages workforce scheduling, monitors service levels, adjusts agent skills, and generates reports to optimize call center operations and meet performance targets.

Design and implement Workday HR technology solutions, provide technical leadership on system architecture, and collaborate with HR business teams on process optimization.

Senior ITOps engineer who manages IT service delivery, drives automation and process improvements, and oversees identity/access systems at a growing fintech company.

Manages executive calendars, CRM hygiene, and process automation for enterprise sales teams while supporting leadership with operational initiatives.

ITSM Lead establishes IT Service Management governance, oversees change enablement and incident/problem management, and drives continual service improvement across the organization.

Leads IT operations improvements, manages identity and access systems, drives automation and AI tooling to enhance service delivery and security across the organization.

Leads customer operations and pharmacy workflow management for specialty medication clinics, overseeing team performance, quality audits, and cross-functional problem-solving.

Senior ITOps Engineer drives IT service quality, automation, and operational efficiency across the organization while managing identity, device, and SaaS infrastructure at scale.

Establishes and governs IT Service Management practices, oversees change enablement and continual service improvement, and leads incident/problem management teams to minimize technical debt.

Manages Workday platform security, integrations, and configurations while serving as technical steward and bridge between business stakeholders and system implementation.

Leads operational excellence projects to identify inefficiencies, redesign business processes, and implement sustainable improvements across the organization.

Director leads operational efficiency projects globally, identifying cost-saving opportunities, redesigning business processes, and mentoring teams on operational excellence methodologies.

Manages Workday platform security, integrations, and configurations while serving as technical steward for HR, Finance, and Payroll systems across the enterprise.

Leads operational excellence projects to identify efficiency opportunities, redesign business processes, and drive sustainable improvements across the organization.

Leads operational excellence projects to identify efficiency improvements, redesign business processes, and implement sustainable changes across the global organization.

Manages front desk reception, coordinates office operations, handles vendor relations, badging, events, and supplies for the Dublin Datadog office.

Manages medical records intake, organization, and secure uploading into CDI systems while ensuring HIPAA compliance and tracking processing metrics.

Automates IT and security operations by scripting workflows, integrating systems, and optimizing manual processes across enterprise infrastructure.

Manages front desk operations, guest experience, badging, vendor coordination, and office supplies for Dublin office while supporting staff and event planning.

Drives P2P market expansion strategy, merchant ecosystem management, and operational optimization across Latin America for a crypto exchange.