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Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

BSS Engineering and Product is a critical enabler of Vonage’s commercial platform, ensuring our business support systems are scalable, reliable, commercially aligned, and able to support growth across products, regions, and customer segments. As Senior Director, BSS Engineering & Product, you will lead the global BSS function across engineering ownership, product direction, platform strategy, and delivery for billing, rating, provisioning, ordering, revenue management, customer lifecycle management, and related integrations.

Your key responsibilities:

BSS Engineering Leadership

• Lead the global BSS engineering organization, owning architecture, delivery, quality, resilience, technical standards, and platform performance across core BSS systems
• Define engineering practices across solution design, integration, release management, test automation, observability, and technical debt management
• Ensure BSS platforms support scale, availability, security, compliance, and the needs of a multi-product, multi-region commercial model.

BSS Product Ownership & Roadmap

• Own the BSS product strategy and roadmap, prioritizing capabilities against commercial, customer, operational, regulatory, and finance needs
• Translate business requirements into a clear product backlog across billing, rating, mediation, ordering, CPQ, revenue management, customer lifecycle management, and related integrations
• Establish governance, prioritization forums, success measures, and communication rhythms, including the use of AI-enabled insight and automation to improve delivery, decision-making, and platform optimisation.

Team Leadership & Operating Cadence

• Lead and develop a global BSS Engineering and Product team, including engineering managers, product owners, platform leads, architects, and delivery specialists
• Run an effective operating cadence across roadmap planning, delivery governance, platform health, stakeholder prioritisation, risk management, and product delivery progress
• Build organisational capability through hiring, succession planning, team structure design, globally distributed delivery, and practical AI enablement across engineering and product ways of working.

What you’ll bring:

Required:

• Senior BSS engineering and product leadership experience in global telecommunications, CPaaS, cloud communications, or enterprise SaaS
• Deep BSS domain expertise, including platforms such as Amdocs, Oracle Communications, CSGi, NetCracker, Zuora, Optiva, Salesforce CPQ, or equivalent
• Experience leading BSS platform delivery, including migrations, integrations, data improvement, release planning, and API-led or cloud-native architectures where appropriate
• Strong product ownership capability, with experience translating commercial, finance, regulatory, operational, and customer needs into a clear roadmap and measurable outcomes
• Experience leading geographically distributed engineering, product, architecture, and delivery teams in a matrixed environment, with a track record of using AI, automation, or data-driven tooling to improve productivity, quality, and platform outcomes.

Experience we consider a plus:

• Experience in CPaaS, UCaaS, CCaaS, or Tier 1/Tier 2 telecommunications
• Experience with API monetisation, partner billing, usage-based charging, subscription management, or digital self-service.

How you’ll benefit

• Private Medical Insurance: Adeslas
• Group Pension Plan: Generali
• Life Insurance and Group Personal Accident: VidaCaixa
• Ericsson Care Line
• Discretionary Time Off (DTO)/Hourly Paid Time Off (PTO)
• Volunteer Time (VTO)
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.

#LI-KF1

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

BSS Engineering and Product is a critical enabler of Vonage’s commercial platform, ensuring our business support systems are scalable, reliable, commercially aligned, and able to support growth across products, regions, and customer segments. As Senior Director, BSS Engineering & Product, you will lead the global BSS function across engineering ownership, product direction, platform strategy, and delivery for billing, rating, provisioning, ordering, revenue management, customer lifecycle management, and related integrations.

Your key responsibilities:

BSS Engineering Leadership

• Lead the global BSS engineering organization, owning architecture, delivery, quality, resilience, technical standards, and platform performance across core BSS systems
• Define engineering practices across solution design, integration, release management, test automation, observability, and technical debt management
• Ensure BSS platforms support scale, availability, security, compliance, and the needs of a multi-product, multi-region commercial model.

BSS Product Ownership & Roadmap

• Own the BSS product strategy and roadmap, prioritizing capabilities against commercial, customer, operational, regulatory, and finance needs
• Translate business requirements into a clear product backlog across billing, rating, mediation, ordering, CPQ, revenue management, customer lifecycle management, and related integrations
• Establish governance, prioritization forums, success measures, and communication rhythms, including the use of AI-enabled insight and automation to improve delivery, decision-making, and platform optimisation.

Team Leadership & Operating Cadence

• Lead and develop a global BSS Engineering and Product team, including engineering managers, product owners, platform leads, architects, and delivery specialists
• Run an effective operating cadence across roadmap planning, delivery governance, platform health, stakeholder prioritisation, risk management, and product delivery progress
• Build organisational capability through hiring, succession planning, team structure design, globally distributed delivery, and practical AI enablement across engineering and product ways of working.

What you’ll bring:

Required:

• Senior BSS engineering and product leadership experience in global telecommunications, CPaaS, cloud communications, or enterprise SaaS
• Deep BSS domain expertise, including platforms such as Amdocs, Oracle Communications, CSGi, NetCracker, Zuora, Optiva, Salesforce CPQ, or equivalent
• Experience leading BSS platform delivery, including migrations, integrations, data improvement, release planning, and API-led or cloud-native architectures where appropriate
• Strong product ownership capability, with experience translating commercial, finance, regulatory, operational, and customer needs into a clear roadmap and measurable outcomes
• Experience leading geographically distributed engineering, product, architecture, and delivery teams in a matrixed environment, with a track record of using AI, automation, or data-driven tooling to improve productivity, quality, and platform outcomes.

Experience we consider a plus:

• Experience in CPaaS, UCaaS, CCaaS, or Tier 1/Tier 2 telecommunications
• Experience with API monetisation, partner billing, usage-based charging, subscription management, or digital self-service.

How you’ll benefit

• Private Medical Insurance: Adeslas
• Group Pension Plan: Generali
• Life Insurance and Group Personal Accident: VidaCaixa
• Ericsson Care Line
• Discretionary Time Off (DTO)/Hourly Paid Time Off (PTO)
• Volunteer Time (VTO)
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.

#LI-KF1

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half...

We are looking to hire ambitious entrepreneurs to start and scale their own startups.

About Xanadu:Xanadu’s mission is to build quantum computers that are useful and available to people everywhere.

Your Impact

The General Manager, DISCOx is a business leader responsible for turning an AI-native litigation venture into a scalable, high-growth revenue driver. Reporting to the Chief Product, Technology & Strategy Officer, they own DISCOx as an internal incubator, defining GTM strategy, product priorities, P&L economics, and initial customer acquisition. They set the strategy for DISCOx , building a founding team who closes enterprise deals, and guiding cross-functional capacity across Marketing, Finance, Product, and Sales to build a market-defining litigation business.

What You’ll Do

• Commercial Strategy & Execution: Builds the end-to-end commercial model, including pricing, packaging, buyer segmentation, and GTM strategy to prove out the commercial model and sales

motion to prepare us for scale. Drives early-stage sales alongside executives, running pilots and closing initial paying customers with law firm litigation partners and General Counsel.

• Product Business Ownership: Serves as the primary business owner for the DISCOx product. Sets feature roadmap for DISCOx, balances strategic trade-offs, and translates field feedback into software capabilities that establish product-market fit.
• Incubator Operations & Team Execution: Leads DISCOx as an internal incubator backed by CEO mandate. Leads a lean direct team while mobilizing and directing committed cross-functional capacity across Marketing, Finance, Legal, HR, Operations, and Customer Success
• Financial & Growth Governance: Maintains full oversight of P&L economics, variable AI delivery costs, and gross margins. Delivers candid monthly performance readouts to executive leadership and owns the strategic “graduation decision” to determine when DISCOx is ready to scale.
• Market Credibility & Stakeholder Engagement:. Sets strategy for DISCOx, aligning internal SLT and board leadership around our objectives and needs. Represents DISCO to the market to establish us as a respected leader.

Who You Are

• 8-10 years of progressive professional experience, including a proven track record of building a business line or product from zero to revenue as a founder or internal incubator leader.
• Experience in managing and leading high-performing teams.
• Direct P&L or business unit economics ownership, managing gross margins and variable cost structures.
• Hands-on experience personally closing complex enterprise deals with conservative buyers (e.g., law firm management committees, corporate legal departments).
• Excellent leadership and team management skills, with the ability to inspire and motivate teams.
• Ability to define pricing, packaging, and commercial positioning from scratch in uncharted markets.
• Exceptional capability to influence, align, and direct cross-functional partners (Marketing, Finance, Legal, HR, Operations, Customer Success)
• Proven ability to hold technical architecture conversations with engineering teams and navigate high-stakes commercial negotiations with corporate legal and law firm leaders.
• Ability to generate a strategic mandate independently and drive progress without existing blueprints or playbooks.
• Proficiency with financial modeling, margin design, and business intelligence/data analytics tools

to track business health and pilot performance.

Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.

Perks of DISCO

• Open, inclusive, and fun environment
• Benefits, including medical, dental and vision insurance, as well as 401(k)
• Competitive salary plus RSUs
• Flexible PTO
• Opportunity to be a part of a company that is revolutionizing the legal industry
• Growth opportunities throughout the company

About DISCO

DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.

At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role.

Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director, Rebate Product ProgramAre you a strategic product leader with deep experience in rebate operations, PBM, or healthcare?

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the Role:

Mission: Give the Product leadership team a reliable operating system connecting strategy, investment, execution, customer evidence, adoption, packaging, and business performance.

Role profile: Director-level, reporting directly to the SVP Product. Capable of operating as a highly hands-on leader.

What you’ll be doing:

• Operate portfolio planning, product prioritization list and dashboard (internal: GPL), governance, dependencies, risks, and Product Business Reviews.

• Own executive, SLT, and Board-level Product reporting.

• Own Pendo strategy, instrumentation governance, dashboards, and adoption insights.

• Operate PIM intake, prioritization, disposition, and customer close-loop practices.

• Own the Customer Advisory Board operating model, agenda, insights, and follow-through.

• Maintain use-case, capability, GPL, PMF, and package/SKU mappings.

• Partner with Finance and GTM on pricing, packaging, product performance, and monetization analysis.

• Improve existing planning, KPI, and reporting processes rather than automatically replacing them.

• Build AI agents and workflows that automate reporting, synthesize customer evidence, detect portfolio risks, and reduce manual Product Operations work.

• Act as a high-trust operating partner: identify weak evidence, force decisions, and ensure agreed actions close.

We’re looking for:

• Ideally a Product strategy and Product Operations judgment or similar Product Management background.

• Comfortable with portfolio management, SaaS metrics, Pendo, customer research, pricing, and packaging.

• Able to work directly with executives while still building analyses and operating mechanisms personally.

• Demonstrated ability to use AI tooling and build practical agents or workflow automations.

• Commercially minded and willing to challenge low-value activity.

• Ability to work in a frequently synchronous way with Product Leadership and partner with team members globally.

#LI-PD1

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the Role:

Mission: Give the Product leadership team a reliable operating system connecting strategy, investment, execution, customer evidence, adoption, packaging, and business performance.

Role profile: Director-level, reporting directly to the SVP Product. Capable of operating as a highly hands-on leader.

What you’ll be doing:

• Operate portfolio planning, product prioritization list and dashboard (internal: GPL), governance, dependencies, risks, and Product Business Reviews.

• Own executive, SLT, and Board-level Product reporting.

• Own Pendo strategy, instrumentation governance, dashboards, and adoption insights.

• Operate PIM intake, prioritization, disposition, and customer close-loop practices.

• Own the Customer Advisory Board operating model, agenda, insights, and follow-through.

• Maintain use-case, capability, GPL, PMF, and package/SKU mappings.

• Partner with Finance and GTM on pricing, packaging, product performance, and monetization analysis.

• Improve existing planning, KPI, and reporting processes rather than automatically replacing them.

• Build AI agents and workflows that automate reporting, synthesize customer evidence, detect portfolio risks, and reduce manual Product Operations work.

• Act as a high-trust operating partner: identify weak evidence, force decisions, and ensure agreed actions close.

We’re looking for:

• Ideally a Product strategy and Product Operations judgment or similar Product Management background.

• Comfortable with portfolio management, SaaS metrics, Pendo, customer research, pricing, and packaging.

• Able to work directly with executives while still building analyses and operating mechanisms personally.

• Demonstrated ability to use AI tooling and build practical agents or workflow automations.

• Commercially minded and willing to challenge low-value activity.

• Ability to work in a frequently synchronous way with Product Leadership and partner with team members globally.

#LI-PD1

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the Product team

The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.

About the role

Our Financial Platform sits at the heart of every loan Affirm makes and every dollar we move. We’re looking for a Senior Director of Product Management to lead and scale the teams behind two of our most critical and complex domains: Loans Lifecycle and Money Movement. This is a role for a seasoned product leader who thrives in the intersection of financial systems, platform engineering, and organizational scale.

What you’ll do

• Lead and grow a high-performing PM team. Build, mentor, and manage a team of 6–10 product managers, including people managers. You’ll set the bar for craft, create development paths, and cultivate a culture of ownership, rigor, and candor.
• Own the vision and strategy for Loans Lifecycle and Money Movement. Define the multi-year product strategy for Affirm’s foundational loan systems and global money movement infrastructure — ensuring they are scalable, compliant, and capable of supporting rapid product innovation. Translate that vision into clear roadmaps and decisions that teams can execute against.
• Be the domain authority. Serve as the executive-level subject matter expert on loan lifecycle mechanics, payment rails, settlement flows, and institutional transfers — guiding product, engineering, and business partners on tradeoffs, best practices, and platform decisions.
• Drive cross-functional alignment at scale. Partner closely with Engineering, Accounting, Treasury, Capital Markets, Legal, Compliance, and Client Success teams. Navigate complexity, balance competing stakeholder needs, and build trust through clear communication and a strong delivery track record.
• Enable platform scalability and international expansion. Architect platform strategies that simplify domain boundaries, standardize loan behaviors across products and markets, and unlock faster time-to-market for new geographies and product lines.
• Measure and improve platform health. Define success metrics — including settlement success rates, reconciliation coverage, exception volumes, and time-to-resolution — and hold teams accountable to the reliability and accuracy standards these critical systems demand.
• Influence up and across the organization. Regularly present strategy, tradeoffs, and priorities to senior leadership. Shape organizational thinking on where to invest and what to deprioritize.

What we look for

• 15+ years of product management experience, with at least 3–5 years managing and developing PM teams including people managers
• Deep experience in loans or lending systems — you understand loan lifecycle mechanics, platform architecture for loan servicing, and the compliance and operational requirements that come with it
• Meaningful experience in money movement, payments infrastructure, or financial operations — you’re fluent in payment rails, settlement flows, cross-border transfers, and the reliability and accuracy standards these systems demand
• Experience in fintech, financial services, or banking; familiarity with BNPL, platform products, or backend infrastructure is strongly preferred; capital markets background is a plus
• Demonstrated ability to set and execute long-term platform strategy in ambiguous, fast-moving environments
• Strong technical fluency — you’re comfortable diving into data models and API discussions with engineers and holding informed opinions
• Proficiency with AI-assisted tools (e.g., Claude, Cursor) to accelerate your own work and raise the bar for your team
• Track record of building and scaling distributed, high-performing PM teams across multiple domains simultaneously
• Exceptional stakeholder management skills — you can align Legal, Finance, Engineering, and executive leadership around a common direction
• Outstanding written and verbal communication; you tell crisp, data-driven stories to diverse audiences
• Bachelor’s degree in a related field or equivalent practical experience

Base Pay Grade - V

Equity Grade - USA 21

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, CT, NJ, NY, WA) per year: $340,000 - $375,000

USA base pay range (all other U.S. states) per year: $305,000 - $340,000

#LI-Remote

Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.

By clicking “Submit Application,” you acknowledge that you have read Affirm’s Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make...

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Headquarters: Remote, United States

At Squarespace, we empower our product teams to solve hard problems in ways that our customers love and strengthen our business. As Senior Director of Product for the Client Engagement Group (CEG), you will lead the product strategy and execution for Squarespace's customer engagement platform: the CRM, email campaigns, automations, and transactional communications that enable our merchants to build lasting customer relationships and grow their businesses on Squarespace.

The Client Engagement Group sits at the center of Squarespace's growth strategy. Our marketing tools are a critical lever in increasing product attach, reducing merchant churn, and building a differentiated position in the service commerce landscape. You will own the vision for transforming our current communications offering into a unified customer engagement hub… one that competes with best-in-class tools while leveraging Squarespace's unique data and ecosystem advantages.

You will report directly to the President of Squarespace and serve as a member of the Product leadership team. You will have the option of working on-site (hybrid) at our NYC headquarters or remotely within the U.S.

You’ll Get To… 

• Define and drive the multi-year product vision and strategy for CEG - spanning CRM, email campaigns, automations, transactional communications, and emerging channels including SMS - with a clear line of sight to revenue growth and platform impact
• Own the Email Campaigns business line end-to-end: report on revenue performance, develop engagement and GTM strategies, and lead roadmap decisions in close partnership with commercial and marketing stakeholders
• Build toward a competitive, full-featured customer engagement platform by prioritizing investments in business CRM, transactional automations, flexible communication channels, and advanced segmentation that meet the sophisticated needs of today's service sellers
• Lead, grow, and mentor a team of product managers across multiple product lines, setting a high bar for hypothesis-driven development, roadmap rigor, and customer-centricity
• Partner with Engineering and Design functional leads to deliver outcomes across the team; step in to remove blockers and maintain velocity on high-priority initiatives
• Collaborate across the Squarespace ecosystem - with Commerce, Growth, Financial Solutions, and GTM - to ensure CEG products are deeply integrated into the broader platform
• Champion the use of Squarespace data and AI to create smarter automation flows, personalized outreach, and differentiated customer engagement experiences that competitors cannot easily replicate
• Shape the process, craft, and standards for senior product leadership at Squarespace

Who We’re Looking For 

• 12+ years of product management experience, with a meaningful portion spent building and scaling customer engagement, CRM, marketing, or communications products
• 5+ years leading and developing teams of product managers in complex, multi-product environments
• Deep familiarity with the customer engagement and email service provider landscape; informed perspective on what it takes to compete with and differentiate from best-in-class marketing and CRM tools
• Demonstrated ability to own a revenue-generating product line with accountability for business outcomes, not just product delivery
• Strong strategic instincts paired with a bias for execution; comfortable operating at the intersection of vision-setting and unblocking day-to-day team work
• Excellent communicator and cross-functional partner with the credibility to influence senior leadership and align stakeholders across product, engineering, commercial, and marketing functions
• Experience applying hypothesis-driven development and experimentation to accelerate product-market fit and grow adoption

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision
• Supplemental Life and Disability Insurance plans
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

US Cash Compensation Range

Cash Compensation Range: $323,000 - $435,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. 

Our Commitment 

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

 

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

 

If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

To apply: https://weworkremotely.com/remote-jobs/squarespace-senior-product-director-client-engagement-group