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Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we’re now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and technical guidance to customers throughout the Wiz journey, from onboarding to operationalization through to a successful renewal and expansion.

Technical expertise and strong customer-facing skills will be essential in addressing the needs of our customers. Serving as the bridge between customers and the broader Wiz team, you’ll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience.

What you’ll do:

• Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey

  • Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
  • Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
  • Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
  • Continuously stay abreast and enabled on new Wiz features and functionality

• Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase

  • Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
  • Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
  • Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
  • Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
  • Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
  • Drive and track your customers’ achievement of business goals and realization of value through Wiz
  • Report progress and results to key Wiz and customer stakeholders in executive-friendly communications and QBRs/executive briefings

• Advocate for your Customers– Understand, document, and represent your customers’ needs to internal Wiz stakeholders

  • Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions

Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexity Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.

• Drive towards utilization/adoption targets for your book of business
• Identify, document, and action on risks (e.g, satisfaction, churn, renewal, tenant health) in customer engagements
• Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives

Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor associate TAMs, and develop areas of technical subject-matter expertise

• Partner cross-functionally with internal teams to improve processes

What you’ll bring

• Overall

  • 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product

    • For example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and Architect.

  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience.

  • Ability and willingness to navigate nebulous job responsibilities while actively contributing to the further refinement of the TAM motion

Technical Knowledge

• Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) – ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
• Familiarity with cloud-security best practices, common threat models, and CNAPP use cases. Ideally, you have a security certification or experience helping organizations address cloud-security challenges
• Familiarity with container technologies (Docker, Kubernetes), as well as the associated security considerations
• Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.
• Familiarity with Linux and Windows operating systems concepts and runtime sensing
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution across nebulous structures, both internal and external
• Ability and willingness to continuously learn emerging cloud/security technologies

Account Management and Customer Success

• Proven track record of successfully managing a book of business with 5-10+ customers
• Proven track record of building and maintaining relationships with enterprise clients, driving customer outcomes, and exceeding performance targets
• Ability and willingness to continuously enable customers on the Wiz platform and assist them in solving problems, ranging from trivial to highly complex
• Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages, emails, and support tickets
• Ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health and identify trends to inform customer success and retention initiatives.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization

Compensation + Benefits

Compensation for this full-time position includes base salary + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

The US base salary range for this full-time position is listed below.

US Base Pay Range

$103,000—$141,000 USD

Applicants must have the legal right to work in the country where the position is based, without the need forvisa sponsorship.This role does not offervisasponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy.

We’re building a new healthcare clearinghouse

Stedi is the only headless clearinghouse and RCM engine. Headless means every part of our product is accessible via API. Developers and AI agents build their own interface on top of it. By offering modern, AI-ready APIs alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked by Ramp as one of the fastest-growing SaaS vendors.

Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; a passion for automation and eliminating toil; and $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

To see what we ship, watch the 2026 Stedi Keynote. To learn more about how we work, watch our founder Zack’s interview with First Round Capital.

What we are looking for

We’re growing our Activation team. Our customers are building on a clearinghouse, which means their first months with Stedi are a technical project: mapping their use case to our APIs, testing submissions and reading what comes back, and getting to production volume without surprises. How well that goes decides whether a customer ever realizes the value they bought.

As an Activation Engineer, you will be the technical counterpart to our sales and account management teams, ensuring that they have everything they need to make customers successful with Stedi. Activation Engineers work with customers from their first integration call through to running full production volume. You’ll also build the demos, guides and internal documentation that empowers the rest of customer-facing team to answer technical questions without you, and you’ll be the conduit back to Product when the answer is “we don’t do that yet”. The work moves fast, spans a lot of surface area, and has a real impact - on our customers, our revenue, and our roadmap.

Who you are

• You are technical. You understand and have experience using and integrating APIs, and have a familiarity with data formats and standards such as JSON, X12, and other flat file formats.

• You are proactive by default. You don’t wait for a ticket. You decide which customers need attention and when, usually before they ask, based on what you can see in their data and where they are in their ramp.

• You have a product mindset. You go beyond helping customers with the task at hand. You are able to intuitively understand product gaps and are able to articulate those to the engineering and product teams, and ensure those requirements satisfy the customer’s needs.

• You have deep customer empathy and have experience in customer-facing roles. You can understand a customer’s needs and quickly establish credibility by getting into the weeds on technical areas of a product to ensure they’re getting the most value. You keep customers at the center of your work and always prioritize customer relationships.

• You have subject matter expertise in revenue cycle management or are excited to learn. Bonus points if you have experience working at an RCM company and understand the full cycle of how healthcare technology companies run eligibility checks, submit claims, check claim status, and reconcile ERAs.

• You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours.

• You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough.

• You move fast. We move fast as an organization. Our median response time to customers during business hours is 3.4 minutes. This requires an ability to match our pace and not get lost by responding with urgency (both externally to customers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it.

What you’ll do

• Serve as the technical counterpart on pre-sale deals. Ask the questions that qualify the opportunity, determine what the use case actually requires, explain to the customer what kind of integration this will be, and which product gaps have to be closed before we can deliver.

• Own technical design during the proof-of-concept phase. Establish use cases and requirements, clear blockers, and make sure customers have what they need to test their integration and interpret the results.

• Coordinate payer list matching and run insurance discovery batch tests, then share and interpret the results so customers can see what good looks like.

• Drive ramping customers to expected transaction volume on the expected timeline. Build the migration plan, track actual volume against what was sold, and identify and clear the root causes of processing errors.

• Build the internal material that makes new functionality sellable: feature overviews, positioning and talk tracks, demos, best-practice writeups, and qualification criteria. Answer functionality questions for the customer-facing team, or track down the person who can.

• Represent customers to Product. Write the one-pagers that define customer problems, shape requirements, and co-own a customer-driven feature backlog, including how much customer weight sits behind each request.

We’ve been made aware of individuals impersonating the Stedi recruiting team. Please note:

• All official communication about roles at Stedi will only come from an @ stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com.

• If you’re unsure whether a message is legitimate or have any concerns, feel free to contact us directly at careers@stedi.com .

We appreciate your attention to this and your interest in joining Stedi.

At Stedi, we’re looking for people who are deeply curious and aligned to our ways of working. You’re encouraged to apply even if your experience doesn’t perfectly match the job description.

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in Brazil.

As a Technical Account Manager on our Publisher Professional Services team in our São Paulo office, you’ll play a vital role in helping leading digital publishers maximize their revenue and performance through Taboola’s technology. You’ll own the technical success of a portfolio of enterprise publisher accounts, from initial technical discovery and implementation through ongoing optimization and growth. Partnering closely with Sales, you’ll combine hands-on implementation with performance analysis and strategic engagement with publisher stakeholders.

To thrive in this role, you’ll need:

• 4+ years of experience in a client-facing technical role, such as technical account management, solutions engineering, solutions consulting, or technical customer success, ideally in ad tech, digital media, or SaaS.
• Hands-on experience with HTML, CSS, and JavaScript, including using browser developer tools to debug and troubleshoot live websites.
• Experience using AI coding assistants such as Claude Code and Cursor to support and improve your daily technical work.
• Experience managing enterprise client accounts and technical implementations, with the ability to analyze performance metrics such as RPM and CTR and translate findings into actionable recommendations.

Bonus points if you have:

• Experience with mobile app SDK integrations, SQL, or BI tools for self-service analysis.
• Experience with Salesforce and a background combining technical delivery with commercial account management.
• Working knowledge of publisher advertising technology, including native advertising, header bidding, ad servers, and programmatic monetization.

How you’ll make an impact:

• Lead technical discovery and pre-sale assessments by reviewing publishers’ technology stacks, identifying integration requirements and constraints, and validating technical feasibility in partnership with Sales.
• Own publisher launches end to end, from requirements gathering and solution design through configuration, implementation, QA, risk management, and onboarding. Coordinate with global Publisher Professional Services colleagues when implementation work is delegated.
• Monitor account health and performance, investigate technical issues, conduct performance audits, and implement optimization plans that improve publisher revenue and product adoption.
• Prepare and deliver quarterly business reviews in partnership with Sales, turning performance data and account insights into clear recommendations for publisher stakeholders.
• Manage ongoing technical support, configuration changes, and complex escalations, collaborating with Product and R&D while keeping publishers informed and gathering feedback to influence product improvements.
• Identify opportunities to expand publisher adoption and revenue in partnership with Sales, monitor compliance with contractual and on-page policies, and maintain accurate account and activity records in Salesforce.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Competitive benefits and well-being programs tailored to the region, including comprehensive health benefits, a fully stocked kitchen, and location-specific perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office, with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Instagram, X, and the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News and Yahoo, and OEMs such as Samsung and Xiaomi, use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-DN1

#LI-Hybrid

We’re building a new healthcare clearinghouse

Stedi is the only headless clearinghouse and RCM engine. Headless means every part of our product is accessible via API. Developers and AI agents build their own interface on top of it. By offering modern, AI-ready APIs alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked by Ramp as one of the fastest-growing SaaS vendors.

Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; a passion for automation and eliminating toil; and $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

To see what we ship, watch the 2026 Stedi Keynote. To learn more about how we work, watch our founder Zack’s interview with First Round Capital.

What we are looking for

We’re growing our Activation team. Our customers are building on a clearinghouse, which means their first months with Stedi are a technical project: mapping their use case to our APIs, testing submissions and reading what comes back, and getting to production volume without surprises. How well that goes decides whether a customer ever realizes the value they bought.

As an Activation Engineer, you will be the technical counterpart to our sales and account management teams, ensuring that they have everything they need to make customers successful with Stedi. Activation Engineers work with customers from their first integration call through to running full production volume. You’ll also build the demos, guides and internal documentation that empowers the rest of customer-facing team to answer technical questions without you, and you’ll be the conduit back to Product when the answer is “we don’t do that yet”. The work moves fast, spans a lot of surface area, and has a real impact - on our customers, our revenue, and our roadmap.

Who you are

• You are technical. You understand and have experience using and integrating APIs, and have a familiarity with data formats and standards such as JSON, X12, and other flat file formats.

• You are proactive by default. You don’t wait for a ticket. You decide which customers need attention and when, usually before they ask, based on what you can see in their data and where they are in their ramp.

• You have a product mindset. You go beyond helping customers with the task at hand. You are able to intuitively understand product gaps and are able to articulate those to the engineering and product teams, and ensure those requirements satisfy the customer’s needs.

• You have deep customer empathy and have experience in customer-facing roles. You can understand a customer’s needs and quickly establish credibility by getting into the weeds on technical areas of a product to ensure they’re getting the most value. You keep customers at the center of your work and always prioritize customer relationships.

• You have subject matter expertise in revenue cycle management or are excited to learn. Bonus points if you have experience working at an RCM company and understand the full cycle of how healthcare technology companies run eligibility checks, submit claims, check claim status, and reconcile ERAs.

• You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours.

• You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough.

• You move fast. We move fast as an organization. Our median response time to customers during business hours is 3.4 minutes. This requires an ability to match our pace and not get lost by responding with urgency (both externally to customers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it.

What you’ll do

• Serve as the technical counterpart on pre-sale deals. Ask the questions that qualify the opportunity, determine what the use case actually requires, explain to the customer what kind of integration this will be, and which product gaps have to be closed before we can deliver.

• Own technical design during the proof-of-concept phase. Establish use cases and requirements, clear blockers, and make sure customers have what they need to test their integration and interpret the results.

• Coordinate payer list matching and run insurance discovery batch tests, then share and interpret the results so customers can see what good looks like.

• Drive ramping customers to expected transaction volume on the expected timeline. Build the migration plan, track actual volume against what was sold, and identify and clear the root causes of processing errors.

• Build the internal material that makes new functionality sellable: feature overviews, positioning and talk tracks, demos, best-practice writeups, and qualification criteria. Answer functionality questions for the customer-facing team, or track down the person who can.

• Represent customers to Product. Write the one-pagers that define customer problems, shape requirements, and co-own a customer-driven feature backlog, including how much customer weight sits behind each request.

We’ve been made aware of individuals impersonating the Stedi recruiting team. Please note:

• All official communication about roles at Stedi will only come from an @ stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com.

• If you’re unsure whether a message is legitimate or have any concerns, feel free to contact us directly at careers@stedi.com .

We appreciate your attention to this and your interest in joining Stedi.

At Stedi, we’re looking for people who are deeply curious and aligned to our ways of working. You’re encouraged to apply even if your experience doesn’t perfectly match the job description.

About Toolbox

Toolbox is a Technology company founded in 2013. Our Vision is to Become the fastest Technology Solutions Provider across industries and our Mission is to “Act as the key business partner across industries by enabling the generation of new profitable business through the use of our unique know how to develop technology”. We deliver SPEED.

Our current successes are in the online TV industry. We provide a wide range of products covering User Authentication & Authorization Services, Content Aggregation & Distribution and App Development for End Users, aimed to Content Providers and Multiple Services Operators.

We are a product company, our goal is to guide and accompany market development, building solutions which can be leveraged by as many clients as possible. Our products are used by hundreds of Content Providers and Service Operators in the five continents: WARNER MEDIA, NBC UNIVERSAL, SONY, ATRESMEDIA, PARAMOUNT, DIRECTV among them. 90% of internet traffic related to Online TV in Latin America goes through Toolbox.

What are we looking for?

We are seeking an experienced Incident Manager / Technical Liaison to join our Customer Care team.

This role will act as the key connection between clients, support, and development teams — ensuring that incidents are handled efficiently, communication is transparent, and service quality remains exceptional.

The ideal candidate combines strong technical understanding, communication skills, and coordination abilities, with the capacity to stay calm and solution-oriented under pressure.

What Challenges Await You?

• Serve as the primary liaison between clients and technical teams, ensuring alignment, transparency, and clear communication throughout the incident lifecycle.
• Perform technical analysis of incidents to identify impact, urgency, and possible root causes.
• Coordinate cross-functional resolution efforts, working closely with Backend, Product, and QA teams to minimize client impact and ensure SLA/OLA compliance.
• Lead and document post-incident reviews, driving continuous improvement and long-term preventive strategies.
• Maintain and update runbooks, knowledge bases, and process documentation, ensuring operational consistency.
• Oversee onboarding, training, and technical evaluation of Customer Support agents, ensuring ongoing development and service quality.
• Manage incident escalation processes, determining when and how to escalate issues effectively.
• Contribute to the continuous improvement of incident management workflows, tools, and cross-team collaboration.
• Participate in after-hours incident management as part of the global 24⁄7 support structure.

Minimum Requirements

• Languages: Excellent written and verbal communication in English and Spanish

• Experience: 3+ years in Incident Management, Technical Support, or Customer Success roles in technology-driven environments.

• Strong understanding of databases (SQL / NoSQL), REST APIs, and SOAP services.

• Familiarity with technologies such as Node.js, MongoDB, Kubernetes, Docker, and React.js.

• Knowledge of at least one programming language and experience with third-party integrations.

• Incident Management: Proven ability to manage multiple incidents simultaneously, ensuring SLA/OLA compliance.

• Problem Solving: Ability to quickly assess situations, identify root causes, and drive effective solutions.

• Strong organizational and coordination skills.

• Excellent communication across technical and non-technical audiences.

• Ability to remain calm under pressure and manage high-stress situations.

• Proactive and self-motivated attitude with adaptability to change.

What will you get from us?

We know that extraordinary people do not choose their jobs based only on the benefits, but we make a great effort to make sure that each of us who are part of Toolbox can achieve success and improve every day.

About the Team

Besides hiring the best tales, we believe diversity in terms of perspectives, ideas and cultures helps creating the best products and solutions. At Toolbox we work with cutting edge technology to build robust, high availability systems, able to handle high load and concurrency. We look for people bringing fresh ideas from the high concurrency system design, non-structured data organization, distributed computing, API design and Mobile areas.

As a member of the Development team, you will work in a project critical to our success, with the chance to switch products as our portfolio evolves. We need versatile people, who enjoy challenges at every stage of the development cycle, who push the envelope and make things happen.

Toolbox will always be a technology company. We hire people throughout the technical spectrum, who impact the life of millions of people through their work.

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we’re now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and technical guidance to customers throughout the Wiz journey, from onboarding to operationalization through to a successful renewal and expansion.

Technical expertise and strong customer-facing skills will be essential in addressing the needs of our customers. Serving as the bridge between customers and the broader Wiz team, you’ll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience.

What you’ll do:

• Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey

  • Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
  • Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
  • Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
  • Continuously stay abreast and enabled on new Wiz features and functionality

• Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase

  • Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
  • Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
  • Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
  • Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
  • Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
  • Drive and track your customers’ achievement of business goals and realization of value through Wiz
  • Report progress and results to key Wiz and customer stakeholders in executive-friendly communications and QBRs/executive briefings

• Advocate for your Customers– Understand, document, and represent your customers’ needs to internal Wiz stakeholders

  • Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions

Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexity Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.

• Drive towards utilization/adoption targets for your book of business
• Identify, document, and action on risks (e.g, satisfaction, churn, renewal, tenant health) in customer engagements
• Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives

Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor associate TAMs, and develop areas of technical subject-matter expertise

• Partner cross-functionally with internal teams to improve processes

What you’ll bring

• Overall

  • 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product

    • For example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and Architect.

  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience.

  • Ability and willingness to navigate nebulous job responsibilities while actively contributing to the further refinement of the TAM motion

Technical Knowledge

• Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) – ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
• Familiarity with cloud-security best practices, common threat models, and CNAPP use cases. Ideally, you have a security certification or experience helping organizations address cloud-security challenges
• Familiarity with container technologies (Docker, Kubernetes), as well as the associated security considerations
• Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.
• Familiarity with Linux and Windows operating systems concepts and runtime sensing
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution across nebulous structures, both internal and external
• Ability and willingness to continuously learn emerging cloud/security technologies

Account Management and Customer Success

• Proven track record of successfully managing a book of business with 5-10+ customers
• Proven track record of building and maintaining relationships with enterprise clients, driving customer outcomes, and exceeding performance targets
• Ability and willingness to continuously enable customers on the Wiz platform and assist them in solving problems, ranging from trivial to highly complex
• Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages, emails, and support tickets
• Ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health and identify trends to inform customer success and retention initiatives.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization

Compensation + Benefits

Compensation for this full-time position includes base salary + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

The US base salary range for this full-time position is listed below.

US Base Pay Range

$103,000—$141,000 USD

Applicants must have the legal right to work in the country where the position is based, without the need forvisa sponsorship.This role does not offervisasponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy.

We’re building a new healthcare clearinghouse

Stedi is the only headless clearinghouse and RCM engine. Headless means every part of our product is accessible via API. Developers and AI agents build their own interface on top of it. By offering modern, AI-ready APIs alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked by Ramp as one of the fastest-growing SaaS vendors.

Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; a passion for automation and eliminating toil; and $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

To see what we ship, watch the 2026 Stedi Keynote. To learn more about how we work, watch our founder Zack’s interview with First Round Capital.

What we are looking for

We’re growing our Activation team. Our customers are building on a clearinghouse, which means their first months with Stedi are a technical project: mapping their use case to our APIs, testing submissions and reading what comes back, and getting to production volume without surprises. How well that goes decides whether a customer ever realizes the value they bought.

As an Activation Engineer, you will be the technical counterpart to our sales and account management teams, ensuring that they have everything they need to make customers successful with Stedi. Activation Engineers work with customers from their first integration call through to running full production volume. You’ll also build the demos, guides and internal documentation that empowers the rest of customer-facing team to answer technical questions without you, and you’ll be the conduit back to Product when the answer is “we don’t do that yet”. The work moves fast, spans a lot of surface area, and has a real impact - on our customers, our revenue, and our roadmap.

Who you are

• You are technical. You understand and have experience using and integrating APIs, and have a familiarity with data formats and standards such as JSON, X12, and other flat file formats.

• You are proactive by default. You don’t wait for a ticket. You decide which customers need attention and when, usually before they ask, based on what you can see in their data and where they are in their ramp.

• You have a product mindset. You go beyond helping customers with the task at hand. You are able to intuitively understand product gaps and are able to articulate those to the engineering and product teams, and ensure those requirements satisfy the customer’s needs.

• You have deep customer empathy and have experience in customer-facing roles. You can understand a customer’s needs and quickly establish credibility by getting into the weeds on technical areas of a product to ensure they’re getting the most value. You keep customers at the center of your work and always prioritize customer relationships.

• You have subject matter expertise in revenue cycle management or are excited to learn. Bonus points if you have experience working at an RCM company and understand the full cycle of how healthcare technology companies run eligibility checks, submit claims, check claim status, and reconcile ERAs.

• You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours.

• You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough.

• You move fast. We move fast as an organization. Our median response time to customers during business hours is 3.4 minutes. This requires an ability to match our pace and not get lost by responding with urgency (both externally to customers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it.

What you’ll do

• Serve as the technical counterpart on pre-sale deals. Ask the questions that qualify the opportunity, determine what the use case actually requires, explain to the customer what kind of integration this will be, and which product gaps have to be closed before we can deliver.

• Own technical design during the proof-of-concept phase. Establish use cases and requirements, clear blockers, and make sure customers have what they need to test their integration and interpret the results.

• Coordinate payer list matching and run insurance discovery batch tests, then share and interpret the results so customers can see what good looks like.

• Drive ramping customers to expected transaction volume on the expected timeline. Build the migration plan, track actual volume against what was sold, and identify and clear the root causes of processing errors.

• Build the internal material that makes new functionality sellable: feature overviews, positioning and talk tracks, demos, best-practice writeups, and qualification criteria. Answer functionality questions for the customer-facing team, or track down the person who can.

• Represent customers to Product. Write the one-pagers that define customer problems, shape requirements, and co-own a customer-driven feature backlog, including how much customer weight sits behind each request.

We’ve been made aware of individuals impersonating the Stedi recruiting team. Please note:

• All official communication about roles at Stedi will only come from an @ stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com.

• If you’re unsure whether a message is legitimate or have any concerns, feel free to contact us directly at careers@stedi.com .

We appreciate your attention to this and your interest in joining Stedi.

At Stedi, we’re looking for people who are deeply curious and aligned to our ways of working. You’re encouraged to apply even if your experience doesn’t perfectly match the job description.

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it’s not just...

🌍 Join a Global Leader in Medical Insurance

Become Our New Case Manager at IMG

💷 Salary: £25,000 – £26,500 per year

Do you thrive in fast‑paced environments where you can make a real difference in people’s lives?

Are you empathetic, organised, and confident communicating with individuals from all walks of life?

If so, you could be the Case Manager we’re looking for.

In this role, you’ll coordinate medical care and assistance for insured clients worldwide. Whether helping someone access treatment abroad or arranging a safe journey home, you’ll ensure each case is handled with compassion, urgency, and professionalism.

🌟 What You’ll Do

Support Clients with Compassion

• Assist insured clients with medical coordination, handling losses, or arranging repatriation.
• Deliver exceptional customer service to clients, relatives, and internal teams.
• Respond to enquiries with empathy, clarity, and professionalism.

Coordinate Medical Care & Logistics

• Work closely with our Medical Department to ensure appropriate treatment.
• Obtain medical reports, arrange medical care, and facilitate authorisations.
• Manage all logistics relating to client movement and welfare.

Ensure Accurate Case Management

• Document all interactions clearly and accurately.
• Conduct frequent case reviews to ensure compliance and quality.
• Close cases with accurate final reserves and ensure all key information is captured early.

Collaborate & Lead Within the Team

• Act as the initial escalation point for Case Administrators.
• Support, guide, and oversee ongoing case work.
• Liaise directly with clients regarding updates or concerns.
• Escalate VIP, press-sensitive, contentious, or high‑risk cases to management.

Deliver Operational Excellence

• Meet SLA targets, KPIs, and internal service standards.
• Identify system issues or improvement opportunities.
• Support the wider Operations Department in achieving goals.
• Take on additional tasks as assigned by leadership.

🧠 What You Bring

Essential Skills

• Fluent spoken and written English
• Customer service experience (any sector)
• Clear, professional communication skills
• Ability to remain empathetic and composed in challenging situations

Preferred Skills

• Proficiency in Microsoft Word & Outlook
• Strong organisational and prioritisation skills
• Ability to work under pressure in a close‑knit team
• Additional languages (a strong advantage)

🌟 Why You’ll Love Working With Us

• A meaningful role helping people during vulnerable moments
• Supportive, collaborative Operations Team
• Career development opportunities in global medical assistance
• A culture built on care, professionalism, and service excellence

🕒 Shift Pattern

This is a 24⁄7 operation, with shifts between 08:00–20:30.

• 7.5‑hour shifts (37.5 hours per week)
• 1‑hour unpaid lunch
• Weekend rotation: typically 1 in every 3 weekends

🎁 What We Offer

• Hybrid working options
• Internal promotion pathways
• Diverse & inclusive workplace
• Birthday day off + Christmas Eve off
• 22 days holiday [FTE -DEPENDS ON SHIFT PATTERN] + 8 bank holidays (increasing to 30 days with tenure)
• Summer & Christmas parties
• Surprise rewards (yes… even Beyoncé tickets!)
• Employee of the Month & Year awards
• 2 paid volunteer days per year

🚀 Ready to Build a Career with Purpose?

If you’re compassionate, detail‑oriented, and motivated by helping others, this is your chance to join a global organisation where your work truly matters.

Apply today and make a real impact — one case at a time.

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

This position’s designated to the afternoon shift running between 15:00 and 23:00 local time. Please note that we’re following hybrid schedule which currently requires employees to work in the Krakow Office (Fabryczna Street) a minimum of three days per week,

The Basics:

At Tanium, our Technical Support Engineer (TSE) fulfills a necessary role in our organization to serve our customers by resolving technical issues, educating customers, helping them in difficult situations and contributing to overall Solution quality. With a primary focus on customer satisfaction, Technical Support Engineers work both reactively and proactively to improve the overall experience of our customers when using Tanium. This role will report to a Global Support Manager.

As a Technical Support Engineer, you’ll have continuous opportunities to apply your best technical and troubleshooting skills while building new ones, especially those centered around Tanium and artificial intelligence infused tools.

What You’ll Do:

Assist customers by:

• Triaging inbound support cases
• Solving customer support cases
• Collaborating with other Support Engineers to assist with their assigned cases
• Sharing knowledge (education)

Improve customer experience by:

• Documenting best practices (creating Knowledge Base)
• Tracking activity, documenting root cause, and reporting
• Serving as a technical subject matter expert, focusing mostly on the testing and troubleshooting aspects of the area
• Testing Tanium and providing feedback and enhancement suggestions to the Engineering teams to positively impact Product evolution

We’re Looking For:

Education

• Associates degree or equivalent experience required
• BS degree in Computer Science, MIS, or similar experience a plus

Experience and Skills

Must Haves:

• 3+ years into their career field with solid technical skills in one or more areas of IT administration, operating systems, endpoint management, networking, security, IT operations, scripting, and/or programming.
• Ability to master new concepts and technologies
• Problem solving & troubleshooting; can break problems down into manageable, ordered piece parts and successfully convey the problem statement and plan to others.
• Independent; should be able to independently work on problems; should be able to complete tasks with limited assistance; able to participate in projects and follow technical support procedures only requiring help on more complex initiatives or issues.
• Team player; experienced sharing responsibilities with others and working towards common goal
• Integrity; always focused on doing the right thing; being a role model for others
• Good command of English language in speaking and writing

Good to Have:

• Prior experience supporting customers
• Previous exposure to Tanium
• Familiarity with AI tools

About Tanium

Tanium is the Autonomous IT company. As Al accelerates both innovation and risk, Tanium Atlas, the company’s autonomous operating system, puts the full depth of the Tanium Autonomous IT Platform behind every IT and security operator - human and agentic. Tanium provides the real-time intelligence, agentic decision-making, and autonomous execution operators needed to detect, decide, and remediate at machine speed across their endpoint estate.

The company is recognized as a Leader in the inaugural 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, as a Leader in the IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Device Management 2025-2026 Vendor Assessment, and as a Leader in The Forrester Wave™. Endpoint Management Platforms, Q2 2026.

To learn how Tanium delivers Autonomous IT for unstoppable business, visit www.tanium.com and follow us on LinkedIn and X.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Taking care of our team members

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.

Please be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Customer Success Executive (Full-Time)About the RoleWe are looking for a Customer Success Executive (CSE) to support our customers and ensure smooth coordination across projects.

Job Description

Behind every successful investment journey is technology that simply works. At AJ Bell, our “Feel Good Investing” philosophy is built on trust, innovation and exceptional service. We’re looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing a key role in delivering the reliable technology experiences our customers expect.

Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service Desk Team.

What does the job involve?

• Responsible for 2nd line support, both in person and remotely via MS Teams, phone and remote access tools
• Identifying areas for improvement within Service Delivery Team via automation and standardisation
• Help to plan and execute project work within Technology Services
• Maintain documentation and educate the Service Desk in IT Best Practise and more complex technologies
• Take ownership of technical problems and see through to resolution even when passed to third parties.
• Liaising with other members of the team for support and escalation, providing adequate and accurate information to discuss and review escalated calls.
• Install, maintain, and support new applications.
• Review services, application delivery, and patching processes.
• Administer backup and restore operations.
• Collaborate with various business and technical teams to enhance overall service delivery.
• Ensure that all duties are carried out with the aim of protecting customers and improving customer experience.
• Supporting and enabling the business to achieve its regulatory requirements, including consumer duty.

Competence, Knowledge and Skills

• Excellent customer service and communication skills, with the ability to explain technical issues to non-technical customers.
• Extended administration and troubleshooting experience of the following systems: Entra/Active Directory, Windows 11, Group Policy, MS Exchange, SharePoint, Office 365 and Jira.
• Automation through use of PowerShell, coding and APIs,
• Knowledge and interest in automation software i.e., Jenkins, AdTempus etc.
• Excellent problem-solving and analytical skills, evident via work experience or technical qualifications.
• An active knowledge of information technology, and a passion for keeping up to date with the latest technologies.
• Desire to learn new skills and progress professionally.
• Ability to work under own initiative as well as part of a team.
• Ability to quickly learn and adapt to new systems and technologies, ensuring minimal disruption to service delivery and maintaining high levels of productivity.
• Experience in troubleshooting desktop and system problems, diagnosing, and resolving hardware/software issues. Proficiency in Windows Server and Windows 10⁄11.
• Incident and problem management experience, provide effective solutions and workarounds to incidents and problems.
• Capability to prioritise and manage multiple open cases and small projects simultaneously.
• Solid understanding of network infrastructure and protocols. Experience with network troubleshooting tools.
• Experience with backup and recovery solutions and strategies.
• Basic knowledge of database management systems (SQL, MySQL).
• Strong experience with cloud services, including cloud migration projects.
• Knowledge of ITIL best practices and experience in an ITIL-based environment.

About AJ Bell

At AJ Bell, we believe investing should feel good. Whether you’re looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.

We’re one of the UK’s fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.

Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures.

Our operational teams play an important part in that experience. When trades settle accurately, money and investments move smoothly and issues are resolved quickly, customers can manage their investments with greater confidence.

We’re proud to be recognised as a Great Place to Work® for the past two years, building on six consecutive years as one of the UK’s Best 100 Companies to Work For. It’s recognition we’re proud of and a reflection of the supportive and collaborative culture we strive to create for our people.

What we offer

• 25 days holiday, increasing with service + buy/sell scheme + bank holidays
• 6% Pension with matched contributions
• Discretionary bonus scheme
• Share schemes (including free shares and BAYE)
• Health Cash Plan and discounted private healthcare
• Free onsite gym
• Enhanced family leave (subject to qualifying criteria)
• Travel and bike loan schemes
• Employee Assistance Programme

Life at AJ Bell

• Regular social events including summer and Christmas parties
• Learning and development opportunities tailored to you
• Casual dress code
• Friendly, supportive team environment

Our ways of working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That’s why we offer a hybrid working model which will require you to be in the office a minimum of 50% of your working time.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work.

Your application, reviewed by people

We believe great hiring starts with people. That’s why every application is reviewed by a member of our Recruitment team, rather than screened by AI. It may take us a few days to get back to you, but please be assured that your application will be given the time and attention it deserves.

Agency information

This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.

Job Description

Behind every successful investment journey is technology that simply works. At AJ Bell, our “Feel Good Investing” philosophy is built on trust, innovation and exceptional service. We’re looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing a key role in delivering the reliable technology experiences our customers expect.

Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service Desk Team.

What does the job involve?

• Responsible for 2nd line support, both in person and remotely via MS Teams, phone and remote access tools
• Identifying areas for improvement within Service Delivery Team via automation and standardisation
• Help to plan and execute project work within Technology Services
• Maintain documentation and educate the Service Desk in IT Best Practise and more complex technologies
• Take ownership of technical problems and see through to resolution even when passed to third parties.
• Liaising with other members of the team for support and escalation, providing adequate and accurate information to discuss and review escalated calls.
• Install, maintain, and support new applications.
• Review services, application delivery, and patching processes.
• Administer backup and restore operations.
• Collaborate with various business and technical teams to enhance overall service delivery.
• Ensure that all duties are carried out with the aim of protecting customers and improving customer experience.
• Supporting and enabling the business to achieve its regulatory requirements, including consumer duty.

Competence, Knowledge and Skills

• Excellent customer service and communication skills, with the ability to explain technical issues to non-technical customers.
• Extended administration and troubleshooting experience of the following systems: Entra/Active Directory, Windows 11, Group Policy, MS Exchange, SharePoint, Office 365 and Jira.
• Automation through use of PowerShell, coding and APIs,
• Knowledge and interest in automation software i.e., Jenkins, AdTempus etc.
• Excellent problem-solving and analytical skills, evident via work experience or technical qualifications.
• An active knowledge of information technology, and a passion for keeping up to date with the latest technologies.
• Desire to learn new skills and progress professionally.
• Ability to work under own initiative as well as part of a team.
• Ability to quickly learn and adapt to new systems and technologies, ensuring minimal disruption to service delivery and maintaining high levels of productivity.
• Experience in troubleshooting desktop and system problems, diagnosing, and resolving hardware/software issues. Proficiency in Windows Server and Windows 10⁄11.
• Incident and problem management experience, provide effective solutions and workarounds to incidents and problems.
• Capability to prioritise and manage multiple open cases and small projects simultaneously.
• Solid understanding of network infrastructure and protocols. Experience with network troubleshooting tools.
• Experience with backup and recovery solutions and strategies.
• Basic knowledge of database management systems (SQL, MySQL).
• Strong experience with cloud services, including cloud migration projects.
• Knowledge of ITIL best practices and experience in an ITIL-based environment.

About AJ Bell

At AJ Bell, we believe investing should feel good. Whether you’re looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.

We’re one of the UK’s fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.

Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures.

Our operational teams play an important part in that experience. When trades settle accurately, money and investments move smoothly and issues are resolved quickly, customers can manage their investments with greater confidence.

We’re proud to be recognised as a Great Place to Work® for the past two years, building on six consecutive years as one of the UK’s Best 100 Companies to Work For. It’s recognition we’re proud of and a reflection of the supportive and collaborative culture we strive to create for our people.

What we offer

• 25 days holiday, increasing with service + buy/sell scheme + bank holidays
• 6% Pension with matched contributions
• Discretionary bonus scheme
• Share schemes (including free shares and BAYE)
• Health Cash Plan and discounted private healthcare
• Free onsite gym
• Enhanced family leave (subject to qualifying criteria)
• Travel and bike loan schemes
• Employee Assistance Programme

Life at AJ Bell

• Regular social events including summer and Christmas parties
• Learning and development opportunities tailored to you
• Casual dress code
• Friendly, supportive team environment

Our ways of working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That’s why we offer a hybrid working model which will require you to be in the office a minimum of 50% of your working time.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work.

Your application, reviewed by people

We believe great hiring starts with people. That’s why every application is reviewed by a member of our Recruitment team, rather than screened by AI. It may take us a few days to get back to you, but please be assured that your application will be given the time and attention it deserves.

Agency information

This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.

At WorkWave, we are committed to empowering the hardworking service professionals who keep our world safe, clean, and beautiful. Through our powerful suite of software solutions, we give these business...

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric...

What Makes Cloudbeds Unique At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to...

What Makes Cloudbeds Unique At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to...

We are looking for an Amazon Connect Support Engineer who will be responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability.

Headquarters: Remote

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. 

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. 

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Roblox is seeking enthusiastic individuals to join our Developer Engagement Team. The ideal candidate will possess a strong focus on understanding issues and critical thinking, alongside the essential qualities required for exceptional customer support. As a contractor of this team, you will play a crucial link between Roblox and its developer community. If you're passionate about the Roblox community and eager to contribute to the success of developers, we'd love to hear from you.

You will:

• Assist in resolving creator day-to-day escalations and emergencies.
• Manage communication between Roblox staff and creators.
• Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and timely follow-up.
• Dedicate 40 hours per week with a working schedule from Saturday to Wednesday plus on-call availability throughout the week

You have:

• Strong verbal and written communication skills.
• Demonstrates endless patience and a positive attitude.
• Capable of managing time effectively.
• In-depth understanding of Roblox and the Roblox community.
• Solid knowledge of the technical aspects of Roblox Studio.
• Experience developing on Roblox and/or other creation platforms.

 

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual hourly rate could fall outside of this expected range. This pay range is subject to change and may be modified in the future. Please note that not all benefits on this page are applicable to this hourly position.

Hourly Pay Range$20—$25 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

To apply: https://weworkremotely.com/remote-jobs/roblox-developer-engagement-team-contract

About the RoleAs aCustomer Success Specialist, you will manage and develop relationships with your own group of international clients and help them get the most value from PRNEWS.