Writing.io Jobs

What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services,...

About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of...

About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of...

Headquarters: Egypt
URL: http://division50.com

Description

Target markets: UAE and Saudi Arabia
Languages: Fluent English and Arabic

Division50 is hiring a full-time SDR for a client offering a customer communication and conversational AI platform. The platform brings channels such as WhatsApp, Instagram, and Facebook Messenger into one shared inbox, helping businesses manage customer conversations, organize contacts, automate follow-ups, and deploy AI agents.

You will identify businesses with customer communication and sales challenges, qualify their needs, and book discovery meetings or product demonstrations for the client’s sales team.

Responsibilities

• Research businesses in the UAE and Saudi Arabia that generate leads or serve customers through messaging channels.
• Identify decision-makers across sales, marketing, customer service, operations, and business ownership.
• Generate opportunities through cold calling, LinkedIn, and email outreach in English and Arabic.
• Explore challenges such as missed inquiries, slow responses, inconsistent follow-ups, and conversations spread across multiple channels.
• Explain the value of a unified inbox, contact management, messaging campaigns, and AI-assisted customer engagement.
• Qualify prospects based on their communication channels, inquiry volume, team structure, current tools, and buying timeline.
• Book 20 qualified meetings per month and follow up to support attendance.
• Maintain accurate CRM records and share clear discovery notes with the sales team.

Requirements

• Proven B2B SDR or outbound sales experience, preferably selling CRM, SaaS, marketing automation, WhatsApp Business solutions, or customer engagement platforms.
• Fluent spoken and written English and Arabic.
• Experience prospecting into the UAE or Saudi market.
• Understanding of messaging-based sales, lead management, customer service workflows, and automation.
• Ability to connect software features to sales and customer experience outcomes.
• Strong cold-calling, objection-handling, research, and follow-up skills.
• Experience managing an outbound pipeline using CRM systems.
• Availability for a full-time schedule aligned with UAE and Saudi business hours.

Benefits

• $500 USD monthly base salary + commission.
• Fully remote, part-time role.
• Opportunity to move into a full-time role based on performance and business needs.

To apply: https://weworkremotely.com/remote-jobs/division50-sales-development-representative-crm-conversational-ai-messaging-automation

Headquarters: Malta, MT
URL: http://bullfinchrecruitment.com

Bullfinch Recruitment is partnering with one of our clients to find a Junior CRM & Retention Specialist to join their team.

This role is designed for a professional who is eager to transition into the world of player engagement and marketing automation. This position is for someone who is operationally disciplined, data-curious, and ready to be trained into a CRM Ops specialist.

You will be responsible for the day-to-day execution of campaigns that keep our players engaged and active, working at the intersection of technology, data, and creativity.

What you'll be doing:

• Through a combination of structured training and hands-on experience, you will learn to:
  Execute Campaigns: Build and schedule retention journeys and look into marketing automation workflows using platforms such as Bloomreach and Builder.
• Cross-Functional Alignment: Collaborate with Content, Design, Loyalty, and Customer Support teams to ensure all retention activities align with broader brand campaigns.
• Troubleshoot Campaigns: Assist in troubleshooting CRM workflows and identifying process enhancements to improve overall operational efficiency.
• Customer Service: Work closely with the CS team to help improve the customer experience for those asking for additional rewards.

What we are looking for:

We are seeking a candidate who demonstrates the potential to grow into a high impact specialist. Ideally, you bring:

A Technical Mindset: You may not be a CRM expert yet, but you have a high level of comfort with new software and the ability to quickly learn new platforms.

• Operational Excellence: You are detail-oriented with a focus on accuracy and consistency in your work.
• Strong Communication: An effective communicator who can work independently while collaborating across different departments.
• Proactive Mentality: A self-starter attitude with a drive to identify opportunities for improvement and make a real impact in a high-growth environment.

Why you will love it:

This is a brand-new role where you'll build the retention function from the ground up. You'll have real ownership over CRM operations, design best practices that shape our growth, and enjoy high visibility with senior leadership. Every workflow you create and metric you improve directly impacts our mission of delivering extraordinary gaming experiences to millions of players worldwide.

Equal Opportunities

We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking.

Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive

To apply: https://weworkremotely.com/remote-jobs/bullfinch-recruitment-crm-retention-junior

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50...

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50...

Headquarters: Remote

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. 

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. 

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

The Developer Relations team at Roblox is looking for a contractor to support our community growth team. This role is ideal for someone who is passionate about Roblox development and the creator community and excited to help strengthen developer skills, foster connections across the community, and encourage the creation of novel games on the platform.

This is a 6-month, part-time contract position focused on supporting the planning and execution of global developer engagement initiatives. In this role, you will help organize and manage both online and in-person events that bring developers together to learn, collaborate, and grow. You will also engage directly with creators to build relationships and help identify high-potential developers creating innovative experiences on Roblox.

You will:

• Help plan and execute global online and in-person developer events, workshops, and initiatives
• Support project management and logistics for developer engagement programs
• Build relationships with developers through community engagement and calls
• Identify and engage high-potential creators building innovative experiences on Roblox
• Support initiatives that encourage learning, collaboration, and novel game creation
• Stay organized across multiple projects and communicate proactively with the team
• Develop an understanding of Roblox development and the challenges developers may encounter on the platform.
• Help facilitate initiatives that encourage the creation of novel games and support developer learning.
• Contribute to inclusive global initiatives designed to support creators across regions and experience levels.
• Work 20 hours per week 

You have:

• Strong understanding of Roblox and the Roblox developer community
• Good standing regarding Roblox moderation history
• Passion for supporting and empowering creators
• Experience engaging or growing online communities
• Strong communication, collaboration, and organizational skills
• Experience coordinating community initiatives, events, or developer programs.

You are:

• Organized and capable of managing multiple projects at once
• Collaborative and proactive in a fast-moving environment
• Passionate about community building and developer success
• Physically located within North America

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual hourly rate could fall outside of this expected range. This pay range is subject to change and may be modified in the future. Please note that not all benefits on this page are applicable to this hourly position.

Hourly Pay Range$20—$20 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

To apply: https://weworkremotely.com/remote-jobs/roblox-global-developer-engagement-representative-part-time-contractor

¡Únete a una empresa Líder en el sector Industrial y contrucción como Auxiliar de Jefe/a de obra!

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

Patient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient’s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.

Please note, this is a 6-month contract.

What You’ll Do:

• Provide empathetic, high-touch support to patients anticipating needs, answering non-clinical questions, and proactively helping patients navigate their care experience
• Support providers with non-clinical administrative tasks in the Care Center (our Electronic Medical Record), including triaging, reassigning, and resolving patient messages accurately and efficiently
• Investigate and navigate complex patient situations, working with clinical, pharmacy, insurance, and operational teams to resolve issues and translate complex information into clear, actionable next steps for patients
• Contact pharmacies and insurance providers to assist patients with non-clinical prescription needs or issues, including benefits verification and prior authorizations
• Partner with cross-functional team mates within the organization and medical practice to balance patient needs, share knowledge, and contribute to team service, quality, and operational goals
• Surface recurring patient, provider, or workflow issues and provide feedback to help improve the patient experience and team operations
• Participate in pilots and new initiatives that improve patient support, expand retention opportunities, or optimize operations

What You’ll Bring to the Team:

• 1–2 years of experience in a patient-facing administrative, healthcare, customer service, or operations role
• Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically
• Strong problem-solving skills and attention to detail, with the ability to investigate issues, identify next steps, and follow through to resolution
• Excellent time management and organizational skills, with the ability to work independently and manage multiple priorities in a fast-paced, asynchronous environment
• Demonstrated proficiency and comfort utilizing diverse technological tools and platforms to research and resolve patient inquiries; prior experience with EHR systems is strongly preferred
• Comfort working with internally-approved LLM-based message systems, ability to critically review LLM-generated content for accuracy
• Comfort utilizing internally-approved AI-based tooling for day-to-day workflows, comfort prompting AI tooling
• Comfort working toward defined service, productivity, and quality expectations and metrics
• Experience with health insurance plans, benefits verification, and/or prior authorizations preferred

Patient-facing Medical Assistant or other relevant healthcare experience preferred

• Bachelor’s Degree preferred
• Proficiency with collaboration and productivity tools such as Google Workspace and Slack
• Adaptability and a proactive approach to working in a rapidly changing environment
• Patients need support every day of the year, and that includes holidays. You will participate in a holiday work rotation.

We’re Currently Looking for the Following Availability:

• Sunday–Wednesday: 1:00 PM - 11:30 PM ET
• Wednesday–Saturday: 1:00 PM - 11:30 PM ET
• Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:30 PM ET

These 4x10 shifts are not available to candidates residing in California.

While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.

This is a full-time role with an estimated 40 hours/week. Schedules will include a 30-minute unpaid lunch break.

We’ve Got You Covered:

• Medical benefits through an Individual Coverage Health Reimbursement Arrangement (ICHRA), beginning the first day of the calendar month following your 60th day of employment
• 401(k) with company match

The hourly rate for this position is $28/hour.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

Project Overview

The project focuses on data collection and usability testing for medical consumer devices, including blood pressure monitors, glucose meters, and weight scales.

Participants will interact with the devices by following predefined scenarios to support structured image data collection in line with project guidelines. All instructions and protocols will be provided to ensure consistency and quality.

Role Overview

We are looking for a Team Coordinator to support local operations and participant management for this project. This role is ideal for someone organized, communicative, and comfortable handling coordination tasks in a dynamic, fast-paced environment.

Key Responsibilities

• Coordinate local participants involved in the project
• Support onboarding processes, including communication and guidance for new participants
• Assist with scheduling sessions and ensuring timely participation
• Support device logistics and procurement when required
• Ensure smooth execution of local sessions and activities
• Monitor and ensure accurate completion of required metadata and documentation

Requirements

• Previous experience in coordination, training, or similar roles is a plus
• Strong organizational and multitasking skills
• Excellent communication skills in English
• Knowledge of the local language is preferred but not mandatory
• Ability to work independently and manage multiple responsibilities
• Availability to support onboarding and operational activities as needed

What We Offer

• Opportunity to work on innovative, technology-driven projects
• Flexible and dynamic work environment
• Exposure to international teams and operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Position Title: Intern

Location: Remote, but must be a college student/recent graduate residing in the U.S.

About the Active Minds Internship Program

Active Minds is the nation’s leading nonprofit organization changing the culture around mental health. Through our presence at more than 800 high school and college campuses, in corporate settings, and with a wide-reaching public audience, Active Minds is creating communities of support and saving lives. Founded in 2003 by Alison Malmon after the tragic suicide of her brother Brian, Active Minds is dedicated to supporting a new generation in ending the silence, helping to make mental health as highly valued as physical health. Through our many programs – including the emotionally gripping Send Silence Packing® traveling exhibit and our compelling Active Minds Speakers – we are changing culture and behaviors related to mental health across the country.

Our internships are geared towards current college students and recent college graduates. As a small nonprofit, Active Minds relies on the help of our interns tremendously. They work directly on important initiatives and projects and assist staff on a variety of administrative tasks. Interns have the opportunity to do substantive work, gain experience in the nonprofit sector, and help change the culture around mental health.

All Spring 2027 internships will be remote, with an anticipated start date of February 1st, 2027, and an anticipated end date of April 23rd, 2027. We expect interns to work a minimum of 20 hours a week, set a consistent work schedule between 9:00am and 5:00pm EST Monday through Friday, and commit to staying on board for the entire semester.

Active Minds pays interns $18 per hour.

Digital Media Internship

As part of the Marketing and Communications team, the Digital Media intern will support the Social Media and Digital Marketing team in developing content across platforms, with a particular focus on short and long-form video content capturing, editing, and producing. They will work with the rest of the team to create engaging, shareable content to help increase awareness of Active Minds programming.

This role will provide interns with the opportunity to be creative, learn how nonprofits manage and develop their social media, collaborate with various Active Minds staffers to learn more about mental health advocacy, and interact with thousands of enthusiastic audience members on a daily basis.

Digital Media interns are valued members of the team who support the mission and vision of our work through a variety of projects in ways both big and small.

What You’ll Do:

• Create, edit, and publish short- and long-form video content for social media and digital channels.
• Assist with content planning, development, and execution across platforms including Instagram, TikTok, LinkedIn, YouTube, and Facebook.
• Support video production efforts, including filming, editing, captioning, and optimizing content for various audiences and platforms.
• Collaborate with staff across departments to identify and develop stories that highlight Active Minds programs, events, and impact.
• Assist with graphic design and content creation using Canva and other creative tools.
• Monitor social media trends, emerging platforms, and content best practices to inform content development.
• Support community engagement efforts by helping manage comments, messages, and audience interactions.
• Assist with content organization, asset management, and other marketing and communications projects as needed

What You’ll Gain:

• Hands-on experience creating content for a nationally recognized nonprofit organization.
• Exposure to digital marketing, social media strategy, brand storytelling, and audience engagement.
• Opportunities to collaborate with professionals across communications, advocacy, fundraising, and program teams.
• Experience developing content that advances mental health awareness and social impact initiatives.
• A portfolio of meaningful work that demonstrates creative and strategic content development skills.

Qualifications:

• Passion and experience working in social media with significant video editing experience
• Experience with Canva (or similar graphic design software)
• Strong long- and short-form video editing, storytelling, and communications skills
• Knowledge of Adobe Premiere Pro (or similar editing software)
• Interest in video filming, editing, and being on-camera
• Strong writing and communications skills
• Detail-oriented & creative thinker
• Team player with a willingness to learn
• Knowledge of Google Workspace, Zoom, and Dropbox

Eligibility Requirements:

• All applicants must be currently enrolled in, or have previously attended, a U.S. based college or university
• All applicants must be able to complete a work authorization (I-9) during onboarding
• All applicants must be able to complete the entirety of the internship program on the listed dates in the job description

Application Process

The application cycle for the Spring 2027 Internship Program will be open from Wednesday, October 21st, 2026 through Wednesday, November 4th, 2026. When completing the application, please thoughtfully answer each application question in complete, authentic sentences, as we thoroughly review every application.

Applicants selected for an interview will be contacted by late November/early December 2026 regarding scheduling next steps. We value the time that applicants put into completing their applications, but due to the high volume of applications we receive, we are unable to provide responses to phone calls or emails regarding application status.

Position Title: Intern

Location: Remote, but must be a college student/recent graduate residing in the U.S.

About the Active Minds Internship Program

Active Minds is the nation’s leading nonprofit organization changing the culture around mental health. Through our presence at more than 800 high school and college campuses, in corporate settings, and with a wide-reaching public audience, Active Minds is creating communities of support and saving lives. Founded in 2003 by Alison Malmon after the tragic suicide of her brother Brian, Active Minds is dedicated to supporting a new generation in ending the silence, helping to make mental health as highly valued as physical health. Through our many programs – including the emotionally gripping Send Silence Packing® traveling exhibit and our compelling Active Minds Speakers – we are changing culture and behaviors related to mental health across the country.

Our internships are geared towards current college students and recent college graduates. As a small nonprofit, Active Minds relies on the help of our interns tremendously. They work directly on important initiatives and projects and assist staff on a variety of administrative tasks. Interns have the opportunity to do substantive work, gain experience in the nonprofit sector, and help change the culture around mental health.

All Spring 2027 internships will be remote, with an anticipated start date of February 1st, 2027, and an anticipated end date of April 23rd, 2027. We expect interns to work a minimum of 20 hours a week, set a consistent work schedule between 9:00am and 5:00pm EST Monday through Friday, and commit to staying on board for the entire semester (February-April).

Active Minds pays interns $18 per hour.

Digital Media Internship

As part of the Marketing and Communications team, the Digital Media intern will support the Social Media and Digital Marketing team in developing content across platforms, with a particular focus on short and long-form video content capturing, editing, and producing. They will work with the rest of the team to create engaging, shareable content to help increase awareness of Active Minds programming.

This role will provide interns with the opportunity to be creative, learn how nonprofits manage and develop their social media, collaborate with various Active Minds staffers to learn more about mental health advocacy, and interact with thousands of enthusiastic audience members on a daily basis.

Digital Media interns are valued members of the team who support the mission and vision of our work through a variety of projects in ways both big and small.

What You’ll Do:

• Create, edit, and publish short- and long-form video content for social media and digital channels.
• Assist with content planning, development, and execution across platforms including Instagram, TikTok, LinkedIn, YouTube, and Facebook.
• Support video production efforts, including filming, editing, captioning, and optimizing content for various audiences and platforms.
• Collaborate with staff across departments to identify and develop stories that highlight Active Minds programs, events, and impact.
• Assist with graphic design and content creation using Canva and other creative tools.
• Monitor social media trends, emerging platforms, and content best practices to inform content development.
• Support community engagement efforts by helping manage comments, messages, and audience interactions.
• Assist with content organization, asset management, and other marketing and communications projects as needed

What You’ll Gain:

• Hands-on experience creating content for a nationally recognized nonprofit organization.
• Exposure to digital marketing, social media strategy, brand storytelling, and audience engagement.
• Opportunities to collaborate with professionals across communications, advocacy, fundraising, and program teams.
• Experience developing content that advances mental health awareness and social impact initiatives.
• A portfolio of meaningful work that demonstrates creative and strategic content development skills.

Qualifications:

• Passion and experience working in social media with significant video editing experience
• Experience with Canva (or similar graphic design software)
• Strong long- and short-form video editing, storytelling, and communications skills
• Knowledge of Adobe Premiere Pro (or similar editing software)
• Interest in video filming, editing, and being on-camera
• Strong writing and communications skills
• Detail-oriented & creative thinker
• Team player with a willingness to learn
• Knowledge of Google Workspace, Zoom, and Dropbox

Eligibility Requirements:

• All applicants must be currently enrolled in, or have previously attended, a U.S. based college or university
• All applicants must be able to complete a work authorization (I-9) during onboarding
• All applicants must be able to complete the entirety of the internship program on the listed dates in the job description

Application Process

The application cycle for the Spring 2027 Internship Program will be open from Wednesday, October 21st, 2026 through Wednesday, November 4th, 2026. When completing the application, please thoughtfully answer each application question in complete, authentic sentences, as we thoroughly review every application.

Applicants selected for an interview will be contacted by late November/early December 2026 regarding scheduling next steps. We value the time that applicants put into completing their applications, but due to the high volume of applications we receive, we are unable to provide responses to phone calls or emails regarding application status.

Our Story

Launched in 2015, Solde Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil’s beauty rituals, warmth, and spirit. Solde Janeirodelivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances.

Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. Our commitment to excellence has earned high-profile honors, including being named one of TIME1 00’s 2024 Most Influential Companies, Fast Company’s 2024 World’s Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.

What You’ll Do

We’re looking for an Assistant Manager, Global Communications to support the Global Communications team in running our global communications function day to day, helping keep our markets, agency partners and global headquarters connected, organized and moving.

You’ll support communication with regional teams and agencies, and keep the calendars, trackers, databases, reporting and logistics behind every launch and event up to date. You’ll also help maintain the toolkits and standards our markets rely on, so every region can bring Sol de Janeiro’s story to life in a culturally relevant way.

This is a hands-on support role for someone highly organized, detail-oriented and eager to learn and grow in global communications, handling routine items independently and bringing everything else to the Senior Manager.

What You’ll Be Working On

Global Market Management Support

• Support day-to-day communication with regional teams and agency partners, answering routine questions, sharing materials and passing strategic items to the Senior Manager.
• Help share global priorities, calendars and launch updates with markets, and track open questions and follow-ups.
• Coordinate regional calls, take notes and track action items.
• Support the communications intake process by logging, routing and tracking launch plans and event requests, and flagging any gaps against global guardrails for the Senior Manager.
• Help keep global functions informed of communications timelines so calendars stay aligned across departments.
• Keep an eye on emerging trends, media and cultural moments, and share relevant opportunities with the team.

Global Infrastructure Support

• Support the rollout of global ways of working and the onboarding of new markets and agency partners.
• Help maintain the global press toolkit, keeping assets, versioning and market access organized, and gathering launch information from across global functions.
• Track exclusives, embargo dates and market sequencing across regions.
• Help draft press releases, pitches and launch materials for review.
• Help maintain the global event toolkit and planning resources.
• Keep crisis contact lists current, and help log issues and track follow-ups during a response.

Global Events & Experiences Support

• Support the Senior Manager and agency partner on global events, launch moments and brand experiences, keeping trackers, timelines, meeting notes and event documents up to date and flagging risks or delays.
• Coordinate event logistics, including guest lists, RSVPs, invitations, run-of-show documents and shipments.
• Help coordinate with the agency partner on logistics, confirming deliverables and deadlines and flagging changes to the Senior Manager.
• Help draft post-event recaps with attendance, coverage, key metrics and learnings, and pull together competitive examples of events and activations.

Corporate, CEO & Leadership Support

• Maintain the global communications calendar, tracking priority launches, key market events and corporate news moments.
• Help manage the CEO press calendar and incoming requests, and coordinate related travel and itineraries with the CEO’s office.
• Help pull together briefing documents for the CEO and senior leaders.

Reporting Support

• Collect monthly reporting from regional teams using the global template, and check submissions for completeness.
• Help prepare the monthly leadership report with highlights and key learnings.
• Compile KPI and coverage data across markets, earned media, events and share of voice.
• Keep the global awards tracker up to date.

Admin & Operations

• Maintain databases and spreadsheets, including the contact list and interview requests.
• Help track program spend, invoices and purchase orders against budget.
• Help forecast product needs for launches, events and global programming with the demand planning team.
• Coordinate product orders, samples and gifting shipments, including customs and international shipping, and maintain the international product closet.

Must Haves

• 3+ years in communications, events or brand marketing, or in an executive assistant role with strong project management responsibility. Beauty experience is a plus.
• Exceptional organization and attention to detail: you keep many timelines, trackers and requests moving at once without letting anything slip.
• Strong writing and communication skills and sound judgment: you can handle routine communications with markets and agencies and know when to bring something to your manager.
• A proactive, supportive team player who is reliable and eager to learn and grow in global communications.
• Experience supporting events or brand activations, including logistics, shipping and vendor coordination.

Salary Range

$80,000—$90,000 USD

Why Sol de Janeiro?

• Competitive salary and bonus program for full-time team members
• Flexible hybrid work environment with opportunities for collaboration and growth
• Inclusive culture that values diverse perspectives and celebrates individuality
• The chance to be part of a fast-growing, award-winning global beauty brand

The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.

Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team at careers@soldejaneiro.com.

https://soldejaneiro.com/pages/privacy-policy-sol-de-janeiro

Work From Anywhere in the Philippines

Work Schedule: PST │ 10:00 AM – 5:00/6:00 PM, synchronous availability required

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.

Hear why we exist, what we believe in, and who we’re building for:

Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

About the Client

An early-stage healthcare AI company building automation for insurance verification and prior authorization for US surgery centers and hospital systems is looking for an Insurance Verification Specialist to produce structured, checked benefits data and audit the accuracy of its automated output.

Today the company relies on its customers’ verifiers, whose free-text notes are fast but inconsistent and cannot be analyzed at scale. This is the first hire on a small operations and data team, reporting directly to a founder in a lean environment with a 1–2 week onboarding.

About the Role

The Insurance Verification Specialist runs eligibility and benefits checks in US payer portals, calls payers when portal data is missing or unclear, follows prior authorization requests through to approval, and calculates estimated patient responsibility from a written formula. The role also audits the automation’s output against portal and call results, documents payer quirks, and maintains a curated set of checked cases for regression testing. Expected output is about 30 new verifications per day, or 100–200 QA checks per day depending on task mix. Success means every field recorded the same way with evidence attached, unknowns flagged instead of guessed, and mismatches reported with specific, reproducible reasons.

Core Responsibilities

Eligibility & Benefits Verification

• Run eligibility and benefits checks in US payer portals (UnitedHealthcare, Availity, Waystar, BCBS, Aetna, Cigna, Medicare / Medicare Advantage) for scheduled patients.
• Record each field in a structured form: plan, network status, deductible and out-of-pocket (individual and family, total and met), copay, coinsurance, and prior-auth requirement.
• Capture the portal PDF or screenshot as evidence for every verification.
• Mark incomplete or contradictory portal data as unknown instead of guessing.

Payer Calls & Prior Authorization

• Call payers to verify benefits when the portal is missing or unclear, and confirm whether a procedure (by CPT code) needs prior authorization.
• Submit prior authorization requests and follow up until approved before the date of service.
• Log the rep name, call reference number, and outcome in the structured form for every call.
• Follow client call scripts and record calls as directed.

Patient Responsibility & Data Quality

• Calculate estimated patient responsibility using the client’s written formula (allowable, deductible, copay, coinsurance, out-of-pocket cap) and document the steps.
• Audit automated output against portal or call results and flag each mismatch with a one-line reason: automation error, payer data issue, or ambiguous.
• Give the engineering team specific, reproducible feedback and report patterns across cases.

Documentation & Quality Standards

• Document payer portal and phone quirks (where a figure lives, which payers need a call, workarounds) as short how-to notes.
• Build and maintain a curated set of checked cases across payers and plan types for regression testing.
• Re-check older cases when payer rules change.

Must-Have

• 2–5 years of hands-on US insurance eligibility and benefits verification and prior authorization in an ASC, hospital, or RCM/BPO setting, at volume (30+ verifications per day)
• Daily use of US payer portals such as Availity, UnitedHealthcare, Waystar, or NaviNet
• Outbound payer phone calls for benefits verification and prior authorization follow-up, with call reference numbers logged
• Ability to explain deductible, coinsurance, copay, and out-of-pocket maximum, and to calculate a patient-responsibility estimate from them
• HIPAA training and PHI handling experience
• English at C1+ CEFR (written) and B2+ CEFR (spoken)
• Availability for synchronous work 10:00 AM – 5:00/6:00 PM Pacific Time

Nice-to-Have

• Verification experience in surgical specialties: GI, ophthalmology, orthopedics, pain management, or ENT

• Medicare Advantage and secondary-coverage case experience

• Experience auditing or QA-ing automated or AI-generated output

• SQL, data-labeling, or advanced spreadsheet experience

• Experience working with minimal supervision, such as sole verifier, writing SOPs, or training others

• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote—work from anywhere

• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting

• Generous PTO: In accordance with company policy

• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees

• Direct Mentorship: Guidance from international industry experts

• Learning & Development: Ongoing access to resources for professional growth

• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application
2. Screening
3. Skills Assessment
4. Topgrading Interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
• Responds to questions and concerns.
• Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
• Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
• Correctly identifies and collects patient demographic information in accordance with organization standards.
• Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
• Reaches out to patients to schedule an appointment as defined.
• Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
• Informs patients of any issues with securing the financial account for their encounter.
• Completes out-of-pocket estimations as requested by patients.
• Provides training and education as needed.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Completes other duties assigned by manager.
• Cross-training between various departments will take place to ensure coverage.
• Participates in Quality Assurance reviews to ensure integrity of patient data information.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Utilizes department and hospital policies and procedures to complete assigned tasks.
• Adheres to all department policies and compliance requirements.
• Avoids putting patient in financial or safety risk.
• Other duties as assigned.

Communication and Collaboration:

• Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
• Collects authorization numbers in appropriate systems as applicable.
• Provides professional and constructive environment for communication across units/departments and resolves operational issues.
• May attend intra/interdepartmental meetings which involve walking within NM Campus.
• Communicates customer satisfaction issues to appropriate individuals.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
• Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
• Accommodates all levels of communication ability.

Technology:

• Utilizes multiple online order retrieval systems to verify or print the patients order.
• Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
• Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
• Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
• Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
• Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

• Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
• Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
• Understands departmental and individual quality metrics.
• Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
• Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
• Participates in departmental quality improvement activities.
• Provides ideas and suggestions for process improvements within the department.
• Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
• Adjusts processes as needed to meet standards.
• Uses organizational and unit/department resources efficiently.
• Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
• Understands that schedule may change to reflect shifting business needs.
• Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in computer data-entry/typing.
• Excellent verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.
• Basic Computer Skills.
• Ability to type 40 wpm.
• Ability to multi-task.
• Customer service oriented.
• Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

• Additional education.
• Additional language skills.
• Healthcare finance and/or healthcare insurance experience.
• Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

Korean AI Product Evaluator

The Project

Productive Playhouse is building a talent pool of Korean speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models. While the project has not yet launched, we are actively reviewing applications to build a pool of qualified candidates. If selected, you’ll be among the first we contact when the project goes live. Apply today to be considered!

Open to freelancers based outside the U.S.

This is more than one job. Apply once, and we’ll keep you in mind for this project — and future ones that need your language skills.

The Details

We’re looking for independent contractor engagement (task-based - project-based).

• Pay Rate: $20.00 USD per hour
• 100% remote
• You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves.
• This is an iterative project, work arrives in batches (there may be pauses between them).

What You’ll Do

As an AI Evaluator, you’ll play a critical role in shaping and improving the next generation of Generative AI. You’ll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization.

Exact tasks vary by project and will be spelled out in that project’s Statement of Work (SOW) before you start. Depending on the role, your work may include:

• Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts.
• Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable.
• Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies.

What We’re Looking For

• Native or expert-level fluency in Korean, as spoken in South Korea.
• Strong English reading, writing, and communication skills - assessment maybe required
• 18 years of age or older
• Hands-on experience using AI models or large language models
• Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups
• Your own smartphone, computer, reliable internet, and comfort with web-based tools
• Able to pass a language proficiency and technical literacy assessment
• Responsive communicator — quick replies move you through onboarding faster
• Able to start within 48 hours

Why PPH?

Your language skills are the whole point — and this project pays for them

Apply once, get contacted directly when a spot opens — no chasing

Work from anywhere, on your own schedule, alongside any other work you do

Clear task specs, no ongoing oversight, no micromanagement

Real project experience with a global data and language services company

Work that actually improves how AI understands your language

About Productive Playhouse

We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive.

Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry.

All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

Patient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient’s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.

Please note, this is a 6-month contract.

What You’ll Do:

• Provide empathetic, high-touch support to patients anticipating needs, answering non-clinical questions, and proactively helping patients navigate their care experience
• Support providers with non-clinical administrative tasks in the Care Center (our Electronic Medical Record), including triaging, reassigning, and resolving patient messages accurately and efficiently
• Investigate and navigate complex patient situations, working with clinical, pharmacy, insurance, and operational teams to resolve issues and translate complex information into clear, actionable next steps for patients
• Contact pharmacies and insurance providers to assist patients with non-clinical prescription needs or issues, including benefits verification and prior authorizations
• Partner with cross-functional team mates within the organization and medical practice to balance patient needs, share knowledge, and contribute to team service, quality, and operational goals
• Surface recurring patient, provider, or workflow issues and provide feedback to help improve the patient experience and team operations
• Participate in pilots and new initiatives that improve patient support, expand retention opportunities, or optimize operations

What You’ll Bring to the Team:

• 1–2 years of experience in a patient-facing administrative, healthcare, customer service, or operations role
• Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically
• Strong problem-solving skills and attention to detail, with the ability to investigate issues, identify next steps, and follow through to resolution
• Excellent time management and organizational skills, with the ability to work independently and manage multiple priorities in a fast-paced, asynchronous environment
• Demonstrated proficiency and comfort utilizing diverse technological tools and platforms to research and resolve patient inquiries; prior experience with EHR systems is strongly preferred
• Comfort working with internally-approved LLM-based message systems, ability to critically review LLM-generated content for accuracy
• Comfort utilizing internally-approved AI-based tooling for day-to-day workflows, comfort prompting AI tooling
• Comfort working toward defined service, productivity, and quality expectations and metrics
• Experience with health insurance plans, benefits verification, and/or prior authorizations preferred

Patient-facing Medical Assistant or other relevant healthcare experience preferred

• Bachelor’s Degree preferred
• Proficiency with collaboration and productivity tools such as Google Workspace and Slack
• Adaptability and a proactive approach to working in a rapidly changing environment
• Patients need support every day of the year, and that includes holidays. You will participate in a holiday work rotation.

We’re Currently Looking for the Following Availability:

• Sunday–Wednesday: 1:00 PM - 11:30 PM ET
• Wednesday–Saturday: 1:00 PM - 11:30 PM ET
• Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:30 PM ET

These 4x10 shifts are not available to candidates residing in California.

While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.

This is a full-time role with an estimated 40 hours/week. Schedules will include a 30-minute unpaid lunch break.

We’ve Got You Covered:

• Medical benefits through an Individual Coverage Health Reimbursement Arrangement (ICHRA), beginning the first day of the calendar month following your 60th day of employment
• 401(k) with company match

The hourly rate for this position is $28/hour.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

We are seeking a talented Revenue Operations Coordinator to join our team on a full-time, temporary basis for tentatively 3 to 5 months to support our Revenue Operations team during a key period.

This role leans heavily toward hands-on execution, process adherence, and data hygiene. We are looking for someone with a RevOps or BizOps background who genuinely enjoys keeping systems running smoothly, completing daily operational workflows, and supporting the team with reliable, task-focused execution.

WHO YOU ARE

• Organized & Detail-Oriented: You have exceptional organizational skills and pay strict attention to data accuracy and process steps.
• Analytical Mindset: You enjoy working with data, auditing sales pipeline numbers, and maintaining CRM integrity.
• Strong Communicator: You communicate clearly and concisely across cross-functional teams and Slack channels.
• Collaborative Team Player: You work effectively with Sales, Marketing, Partnerships, and Finance to solve daily administrative requests.
• Hyperproof Experience: Familiarity with Hyperproof or similar compliance/operations software is a strong plus.

WHAT YOU’LL DO

Closed Won Deal Reviews

• New Business: Verify signed deals against the order form, update Account, Opportunity, and Contact fields, send the deal overview to the SVP of sales, and move the deal to Closed Won.
• Renewals, Upsells, & Churn: Update contract terms and pricing, confirm added products, ensure a renewal document is attached (even for $0 deals), and record negative ARR for churn.
• Partner Deals: Manage indirect renewals, expansions, churns, and partner recruitment deals, confirming term dates with Finance or Partnerships.

Data Hygiene & Account Management

• Closed Lost Audits: Confirm that all Closed Lost deals contain a required Closed Lost Category, reason, and competitor.
• Target Account Assignment: Deduplicate accounts, prioritize by segment, 6sense buying stage, and opportunity history, and balance account distribution across reps.
• Data Enrichment & Lead Routing: Enrich account data via ZoomInfo and route inbound leads to the correct sales rep.

Channel Monitoring & Request Triage

• BizOps Request Triage: Acknowledge, sort, resolve, or route incoming requests from reps, ADRs, Marketing, and Partnerships.
• Slack Monitoring: Actively monitor operations related team channels. Gather context on incoming requests, record updates, and close the loop with requesters.
• Tool Outage Response: Confirm reported tool outages, post an update in operations related team channels, notify affected teams, and post resolution updates.

Reporting & Pipeline Audits

• Pipeline Quality Audit (Direct): Prepare a bi-weekly presentation on top-of-funnel and new pipeline performance for the Direct segment, highlighting risks and bright spots.
• Pipeline Quality Audit (Partnerships): Update ToF Trends and Pipeline Trends slides using six partner Salesforce reports and share the recap.
• Executive Pipeline Update: Prepare a weekly executive deck detailing pipeline creation, MQL volume, conversion rates, win rates, and average deal size.
• Quarterly Goal Setting & Tracking: Translate revenue goals into 4x pipeline and MQL targets, tracking gaps and weekly pace.
• Ad Hoc Analysis: Perform one-off pipeline and funnel analyses for specific regions or segments (e.g., Europe).

Enablement

• ADR Campaign Enablement: Create process guides and train ADRs on campaign workflows using ZoomInfo, Salesforce, and Gong.

WHAT YOU’LL BRING

• 2+ years of experience in an administrative or operations role within Revenue Operations, Business Operations, or Sales Operations.
• Proficiency with core GTM tools: Salesforce, ZoomInfo, Gong, 6sense, and Slack.
• Strong working knowledge of basic sales funnel metrics, pipeline stages, and deal flow processes.
• Proven track record of managing daily ticket or request queues with quick response times.
• Ability to focus on task execution, process adherence, and repetitive administrative workflows without requiring strategic overhauls.

Post Sales Tools

• CRM & Core: Salesforce (Sales, Service, Experience Clouds)
• CPQ & Finance Billing: Nue CPQ, Maxio
• Customer Success & Engagement: Planhat, Intercom
• Marketing & Sales Engagement: Pardot, Outreach, ChiliPiper, LeanData
• Intelligence & Analytics: ZoomInfo, LinkedIn Sales Navigator, Chorus.ai, Gong, 6Sense, Highspot
• Collaboration: Slack, Teams, Zoom

LOCATION

We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live.

CANDIDATE EXPERIENCE

• We value your time and want you to know what to expect from us. This role is critical to the growth of Hyperproof and as such, for this interview, we expect to ask you to participate in;
  • Screening call with Talent Acquisition 30 mins
  • Interview with 2 Members (30 mins each)
  • Final Meeting with Hiring Manager (30 minutes)

WHERE YOU’LL GO

• Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

WHAT WE OFFER

• Base salary and equity compensation
• Unlimited PTO: strongly encourage to unplug and recharge
• 401K which vests immediately, complete with 4% company match
• $500 home office stipend
• Choose your tech - PC or Mac laptop
• Slack channel notifications turn off after 5 pm based on your time zone
• Annual company in-person events
• Health & Wellness: coverage for medical, dental, and vision - employee and dependents.

Full compensation packages are based on candidate experience and certifications.

WA pay input

$30—$30 USD

Full compensation packages are based on candidate experience and certifications.

CA pay input

$30—$30 USD

Full compensation packages are based on candidate experience and certifications.

NY pay input

$30—$30 USD

Full compensation packages are based on candidate experience and certifications.

USA pay input

$30—$30 USD

WHERE YOU’LL GO

• Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

WHAT WE OFFER TO OUR EMPLOYEES

Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ

• Annual compensation reviews + equity
• Unlimited PTO: strongly encouraged to unplug and recharge
• Health: coverage for medical, dental, and vision - employee and dependents
• 401K, which vests immediately, complete with a 4% company match
• 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
• Annual company in-person events and quarterly in-person connects
• $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
• $100 quarterly paid wellness stipend
• Pet insurance discount
• Slack channel notifications turn off after 5 pm based on your time zone
• Two Hypercharge weeks of rest where we close company-wide (July & Dec)

It’s an exciting time to be at Hyperproof — we recently raised $40 million in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space.

At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets.

We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen.

Learn more about the @hyperproof culture and how it all started.

A NOTE ABOUT OUR INTERVIEW PROCESS

We’re committed to creating a fair, respectful, and secure hiring experience for everyone. As part of that commitment, we use standard verification steps throughout our interview process.

Here’s what that means for you:

• We may conduct routine verification checks during the hiring process.
• You might be asked additional questions to better understand your experience and background.
• For video interviews, we ask that candidates be on camera without filters or visual modifications.

These steps are applied consistently for all candidates and are designed to ensure an equitable experience for everyone.

EQUAL OPPORTUNITY EMPLOYER

Hyperproof is committed to a diverse and inclusive workplace  — it’s one of our core values! Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, but your experience doesn’t perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

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